Customer Ratings & Reviews

Looks good and has all the right features but setting this printer up on your home network is what is challenging compared to all other printers I've done this with.

I was already stressed after having my main PC updated with ssd drives and a fresh copy of Windows 10 Pro. The update killed me as I lost roughly $1200 of products that windows no longer supported. After some serious research and and a mixed bag of reviews, I bought the Epson-work force pro WF-4820. After getting it to work wirelessly,I had a problem with the printer not waking up. one short call to Epson and they fixed it on the spot.(updated drivers) Fantastic customer service ! that made my day. If your customer service is all about the customer, you are in good hands ! I love this machine. prints are beautiful and dry. Scanner is clear plus some options I haven't gotten to use yet. I did do some comparisons on the cost of ink, Unlike the Shaq commercial with bottles of ink, this printer doesn't have that feature. though I managed to compare. Epsons ink cartridge, if usesing the XL version of cartride, the annual cost is a buck or two different than the bottle refills per print. Cartridge"s are expensive at Epson Store. I recommend that you use other brick & mortar stores. I found them at a big box retailer & grocery. Their everyday price was $44. Not for just black, but the whole bundle. For the price point (under $200) you get a great all in one.

Needed a printer for general home priniting. This works perfect, came with the ink and was easy to setup. Got this on a nice discount to make it even more worth the value! Had it about 2 months, no issues so far with bluetooth printing.

It was difficult to install, I finally called the WorkForce people. It is not as fast as my prior, (very similar) printer was. It prints well after I figured out how to use it BUT, I Spent about 3-4 hours on the phone with technical support. It's a tool that I will use until it wears out but wish they could be more easy to learn how to use and get BETTER CUSTOMER SUPPORT to help with the many issues that I struggled with. I am not an amateur but this one is much more difficult that my immediate prior printer was in the 3000 series. It is physically identical to my old printer (3000 series).

I like everything about this whether I'm using the printer or scanner. The availability of ink and the durability sets it apart from other printer/scanners I've had.

Decent for the price. For small office volume. Other than that, the touch pad etc works great. Its not overly loud.

Very good printer. Easy setup. Needed a firmware update but not hard to add to my network. Wish it had the Tanks for the ink but didn't. For the price it is worth it. Excellent quality printing of documents & photo's too. Fast printing also.

works great much better than HP printers I have always loved Epson products can't go wrong with them.

Great deal from Best Buy ! Very affordable. Easy to use. Very user friendly. Cheap ink. Never break. Very reliable.

Bought to replace an older EPSON printer. This printer is much quicker printing or scanning than my worn out WF-3820. I am very impressed in the quality of printing and copies. They are sharp and clear like you would expect from a laser printer. Set-up was super easy on all my devices. I would highly recommend and purchase again.

Very good product so far. Easy to set up, clear instructions, lightweight, and a nice size for a small home office. After getting the ink cartridges unwrapped and inserted, I was up and running in no time. This copier is great if you only need to print or copy things occasionally, or scan to a flash drive or similar device. Great value for a home office.

The printer is very good. The colors are a little off but very reasonable. It was a real hassle installing it and the initial support person was not able to get the scan to work from the printer and said that I needed to have my computer re-setup for a separate cost. I used my own IT person and there was no problem with the computer. However, the printer still did not scan other than through the computer program. I called Epson support again and all it required to make it fully work was to check one box.

Had a previous workforce. I BROKE IT. needed a replacement This one is perfect. Very easy set up. It’s very compact and light enough to handle yourself. A big improvement over my last bulky one. Very pleased with this purchase. The wireless feature is an added bonus

Very high quality printing. The touch screen is the most responsive i have tried of all printers. Fast printer and good value for the money. You also don’t need the APP to print directly form your phone.

Been a month since purchase. Replaced another older Epson Workforce. I’m happy with this one- quieter but solid (no vibration) and color/print looks clean, sharp. Bought some extra ink. I plan to keep it now.

This is nice quality print, scanner, fax option for any home. It’s pretty easy to connect to your home network. It’s not too big in size so you can almost put this anywhere. A good printer for the money.

If you need a good budget printer you cannot go wrong here. Prints faster than I thought it would too!

Great printer, good size and very good quality. Definitely recommend it! Cost benefit meets the needs to handle home office either to print or scan. Black and white/ color is perfect!

Had this printer for a month to replace my Canon and I am satisfied with it. It does a good job printing black and white docs and color prints. B&W printing is pretty fast. Only 2 negative remarks, its a bit noisy while printing, and it seems to go thru ink faster than I would like. I also wish it had duplex scanning and printing, but I sorta knew that going in. It will print on both sides of paper if you have a file to print, but it does not have the capability to scan 2 sided docs. That wasnt clear in the description. Still all thing considered, I would recommend this to a friend.

Important: The set up disk containg drivers, etc is outdated or corrupted. Have seen many reviews online about the installation problems and let me say it was a nightmare. Then I found a review where it was advised to completely un-install the software, reboot computer, then go online and download current driver from Epson website. Apparently there was an issue between MSoft windows and Epson driver. After 5 miserable hours trying to get this thing to work the day before, within 15 min of reinstallation everything went extremely smoothly and my printer was amazing. The printer itself is nice and replaces my ancient Epson. This newer one is faster, nice duplex printing and works well.