Customer Ratings & Reviews

This printer is impressive in its ability to be both a high preforming business printer and a versatile home office printer. While the printer itself is impressively compact, considering its entire capabilities, it is very stout in build – especially compared to typical household printers. Overall, the full features of this printer make up for the larger size of it, and I think most people would agree. Initial set up of the printer was a bit tedious. It took a little over an hour to do so. The provided instructions are a bit scarce, but the printer software walks you through everything. (The biggest hiccup I had was when looking up the software to download on my computer, the website took a couple minutes to load.) The paper cassettes (trays) are designed to hold multiple sizes of paper, including stationary prints and photo prints. Between the two cassettes, the printer holds a full package of paper. A “lid” is also included with the lower cassette, for when the tray extends past the face of the printer in order to hold wide format or 11x17” paper. One of my favorite features with this printer is the automatic, paper catch above the top cassette. This keep the prints from falling to the ground, and automatically slides out when something is printed. The size of the touch screen is great, and I found its touch accuracy and responsiveness to be excellent. The ability to tilt the screen upward is very convenient as well. The printer also has one USB port to allow for printing directly off flash drives. This, combined with the generous touchscreen, makes for an easy way to print without direct access to a computer. Another nice feature of this printer is the wireless capabilities, which allows for the printer to essentially be a network printer for all your computers and app enabled devices. The Epson printer app is pretty cool and comes with a handful of printing features. It lets you print photos and documents directly off your phone, and even lets you send scans to your phone (or app enabled device). I did test out printing pictures from my phone and found it to be a very straightforward process with very satisfactory results. As for regular printing, the printer excels in speed and quality of the printed document. The wide format printing is an excellent feature for those who have a need to make large prints of drawings or pictures. I tested this feature by printing a dimensional engineering print for work. The speed at which it printed at was very fast, but it did grab and print upon multiple sheets of paper. I suspect that this occurred because I was low on 11x17” paper, as I did not have this problem when printing from the other tray, which was well stocked with paper. Scanning documents is a quick and seamless process as well. I found the quality of the scans to be better than the high capacity copy machines I use at work, and the software allows for improvements to be made if necessary. (I did not have to make any adjustments to the scans I made.) Last, it is important to point out the high quality of the Durabrite ink used with this printer. This ink is pigment based, and therefore is water-resistant on regular, matte, and glossy paper. (I tested its water-resistance on something I printed, and it proved to be the real deal.) Overall, this is a very impressive performing business printer with a compact design. My only small complaints with this printer is that I felt that the electrical cord could be longer (but a power strip should provide enough extension to make it work in most spaces), and it makes a bit of a squealing noise when printing. Other than that, this printer excelled at every task I tested it with. The speed and quality of this printer is excellent, and I would recommend making the small investment if using it for a business or heavy printing household. CONS: short electrical cord, has a squeak to the printer when printing, may grab multiple pages when paper is low PROS: extremely versatile printer, prints high quality and very quickly, scans quickly, software and app are both easy to navigate, prints on a wide format, wireless, able to print directly off a flash drive, able to print from any device with the Epson printer app installed, water-resistant ink on all paper types (including photo paper), and much more

I've always been an HP person. Never had any issues. I would have gotten another HP printer, but every model that I wanted was out of stock and has been out of stock for a long while. I decided to give this Epson a shot because it had all the features I wanted, and it was in stock. Here is my impression: • Set up was very easy. After removing the packing materials, I downloaded the software from Epson’s website, and installation was completed within 5 minutes. Took another couple of minutes to load the ink and load the paper. Everything went perfectly • I did some test prints. Print speed was good to very good. Print quality was very good. Machine was relatively quiet compared to the other HP inkjets I have owned. • I did some test scans. Scanning was important to me. This has a 11x17 scanning bed, which was one of my criteria (and surprisingly hard to find, since most inkjet printers seem to have a letter sized scanning bed). It also does single pass dual sided scanning, which was another one of my criteria (and also surprisingly hard to find). Scanning was fast and accurate. The built-in scanning software is highly configurable and very intuitive • Having 2 paper trays is nice. I was able to load up one tray with letter sized paper and the other tray with legal sized paper. • Printer is large. Definitely not a compact printer, but reasonably sized as far as I’m concerned. Does not seem huge, but it is replacing an HP Officejet Pro 8600 which is also a large printer, so I am used to larger printers. • Have not tried to print photos or envelopes, so I can’t comment on those. • I’ve only had the printer 1 day, so I can’t comment on long term quality Also can’t comment on ink usage yet. That is probably my biggest concern because some reviewers have said it’s an ink hog. We’ll see. Overall, I highly recommend this printer.

I really like a lot of features on this printer. The wide format is a nice option for larger printing especially running a business. The tray automatically ejects when you print. It's much more compact width and length-wise than the last wide format printer I had and feels more solid and built better. The trays to load paper, envelopes, etc. are pretty easy to figure out. I didn't have any trouble with the ink going out because I only installed the drivers and fax utility from the web site instead of the "all in one" and even without any kind of run on alignment or anything, I have excellent printouts already. I've printed probably 20-25 pages so far on the ink it came with and still not out. The scan area is nice and easy to access. I don't care for the scan utility from Epson so I just use the quick scan from Windows as it lets me preview the whole area and select specific areas to save. My only complaint so far is that it is only a month old with minimal use and the rollers when printing are making a squeaking noise. I haven't contacted anyone on it yet, but I'm hoping this is an easy fix because it's very annoying. Otherwise, the sound the printer makes is about average for any I've had in the past. It has exceeded my expectations so far. And, yes, printer ink is expensive for it, but no worse than my last wide format printer, so that's not a big deal in my overall satisfaction.

“I’ve been using the Epson WorkForce Pro WF-7840 for several months now, and I couldn’t be more impressed. It’s become the workhorse of my home office—delivering excellent print quality and surprisingly smooth scanning with its wide-format and auto-duplex features. The dual paper trays and the ease of accessing paper jams and ink make it super user-friendly. Although it’s quite large and takes up considerable space, the productivity it offers more than makes up for it. Setup was a breeze, and I love how fast it prints once it starts—especially for everyday text documents. It does sip through ink rather quickly, and the first print can take a moment, but the overall value, versatility, and solid design definitely make it worth it.”

This is my first Wide Format printer and so far I’m really impressed. I wasn’t sure what to expect with photo quality for what seemed like more of an office style printer than one aimed specifically for photographs but knowing Epson quality over the years, I figured it would be good. Setup was quick, my home network found it right away and I was able to print a couple test sheets. However, my PC does not have a CD player so the included CD was useless for me. I went to the website (after I had it working) and downloaded the full suite for it. No matter what I did, it would not install due to it not even finding it on the network even though it was already on the network. I gave up on the Epson software for a bit and decided to have some fun with it. Being a hobbyist photographer that has always had someone else print my larger prints, I was really excited to try some large paper. I had stopped by my local camera store and bought a box of MOAB 13 x 19 metallic pearl paper ( I was going all in) First issue I ran into was I was just using the automatically installed Windows drivers and was only able to choose A3 for the largest paper size and the prints were not using all the paper but still larger than anything I’d ever printed myself before. The print quality was exactly how I had hoped. I had everything set to as highest quality and could tell with how slowly it was printing that it was going to be good. I was not disappointed. My prints rivaled professional prints I’ve had made by others. Now I just needed to figure out how to use the whole 13x19 paper. So back to the Epson website and I downloaded the drivers and each separate app and installed everything individually. This time it worked. Now I had the correct options in print settings to choose all kinds of sizes. I ran off a pic at 13 x 19 and it was beautiful. Took almost 10 minutes to print it but it came out perfect. (until my cat decided to start licking it as it sat flat on the table) Not sure why some others have said it doesn’t come with any ink. Sure it came with starter ink but I was able to print about 10 fairly large and my one very large photo at the highest settings before I started getting the low ink message. Thankfully, the individual colors are not very expensive and I’ve since ordered a couple more sets. I don’t have a landline so I won’t be using the fax system but the scanner, double sided printing and other features are things I’m looking forward to having. Love the easy to read and use touchscreen. The printer does take up some serious real estate and if you plan on using the rear tray for the large paper, you won’t be able to have it up against a wall. This printer definitely needs some space. Overall, I love this and the typical, expected Epson print quality is right there with every other Epson printer I’ve had through the years.

Seems like a good printer, sturdy. It was pretty easy to set up physically, but the online software did not interact well at all with my M1 iMac with latest MacOS and kept reporting that it could not detect the printer, even though the printer was receiving the print commands just fine via Bluetooth. I've used it to print on standard letter size and ledger paper thus far and hope to add 12"x18" and 13"x19" as needed. Using 2-sided printing for letter paper has worked well, also. It is heavy and has a pretty large footprint, but that's to be expected with a wide format printer.

I've owned this printer for 11 months now, and I'm crazy about it. I use it nearly every day to print about a dozen letters and envelopes. PROS: -- I've only used it a handful of times for colored prints, and I feel like the quality was good but I'm not an expert. As far as black ink, I've only had to replace XL cartridges maybe three times? I think that's phenomenal for as much printing as I do. -- The scanner, the printer's email address tool, and all the functions on the touchscreen are super easy to set up and use, and I'm a complete dummy when it comes to those things. -- It's heavy (50 lbs,) and it's shockingly large (something like just over 20x20") to use as a personal printer, but I've got it a rolling Ikea Tingby table, the 25x25" one, and it works beautifully. -- Having 2 paper drawers is SO convenient. I can fit in nearly a whole ream of paper between the two, maybe even the whole thing if I wasn't being so cautious. -- Scan and copy preview. SO COOL! And saves paper, ink, and time from all the scanning/copying mistakes I would typically make. CON: -- My only complaint is that I have trouble keeping it connected to my MacBook. I've tried every workaround the internet has to offer, including re-downloading the most updated drivers and keeping my iOS updated. Currently my fix is to restart my router OR restart my MacBook and printer when I experience the problem. Both work just as well, so I'm not sure what my issue is. -- Oh, and It can only handle maybe 9 or 10 business envelopes in the top feeder before it indicates a paper jam because the feeder can't take the topmost one in and you have to either take out a few or help the top one along. I know, petty complaint, but when you print a lot of envelopes at once it would be nice to just keep going. Other than those little annoyances, this is a fantastic printer and I absolutely love it.

This printer is totaly cool it works so well. has so many slots to print from. the color works well and it spits out the job so fast. It is more than just prints. takes usb, faxes it is an all in one you can print from another part of your house. Way better than my last printer.

works very well, and fast. Was is easy to setup, worked the first time.

Purchased this printer for my home office. I am in real estate so I do use it frequently. This is a replacement for a brother laser printer. The quality of the print is not laser quality but for an ink jet it’s fine. The colors do seem to be brighter or a different hue than my previous printer. This is a large printer but it was very easy to set up. I’m happy I am able to print by laptop, cell phone ( Apple) and iPad no problem. Very helpful. My previous printer stopped working because the software was no longer compatible with Mac / Apples newest OS. This printer set up quickly and printed right away. The ink cartridges that came with it did not last long at all. Hopefully the replacement cartridges last longer. The touch pad is a nice size and easy to navigate. WiFi printing is good and also set up quickly & easily. I would recommend it.

I measured carefully before purchasing because this is slightly bigger than my Brother monochrome laser printer. This printer-scanner so far rates A++ in my book: affordable DUPLEX SCANNING which was otherwise impossible to find in this price range. DUPLEX PRINTING, B+W, COLOR, OVERSIZE PRINTING, SCANS & PRINTS PHOTOS, AUTO DOC FEED, 3 PRINT TRAYS. Check this out. I LOVE this, it's exactly what I wanted. I also purchased the plan - Best Buy was recommended by my engineer son-in-law as doing a good job taking care of his office/tech gear.

Easy set up and installation on my computer so far seems to be reliable, although prints very slowly and copies are slowly… Possibly cause I’m used to a laser printer, however good color little bit confusing to change the sizes of documents, but all in all it is one of the better printers I’ve owned in the past 15 years.

Amazing printer and easy to set up. So far much better than the hp

Good Printer - I owned a WF6590 before and Loved that one This one is similar, but feels a little cheaper in quality. Love the print output - easy to read, clear, good color. ADF jammed a couple times when scanning multiple pages. Still working out the scanning bed for copying. Layout of pages seems backwards and it senses size, which doesn't work well when copying something smaller than regular size paper. I copy a lot of receipts and I'm still trying to figure it all out. Despite these couple of things, I would recommend the printer. Print quality as stated before is excellent.

I was looking for a color printer capable of 11 x 17. I compared as many printers as I could find on the internet. The WF-7840 was one of the two finalists and I made the decision to get the Epson unit because I had another Epson printer that worked tremendously over a dozen years. Best Buy's price was attractive and I also received a recycle credit for my old printer. I've had the new printer for a month and it's got all the features I need and working very well. It's "big" but that's what you get when you need 11 x 17. I made the right choice.

I bought this primarily for the fax. This printer and fax is easy to use. It is high quality.

Purchased the Epson - WorkForce Pro WF-7840 to replace my other aging Workforce printer. I'm very happy with my purchase, and have no regrets. The speed, print quality and paper handling are exactly what I need.

I am very pleased with this printer. It prints quietly and is easy to use and set up. I especially love the ease at which I can print on 11 x 17 paper, one-sided and duplex. Having two paper trays is definitely a bonus. This is my third consecutive Epson Workforce printer. The true test will come as I see how long it prints beautiful copies. My previous Epson Workforce printers seemed to develop issues with color and print quality too soon (2 - 3 years).

Very pleased with this printer. Excellent prints and easy to use and was easy to set up. Love the 11 X 17 Scanner and paper trays.

So far so good. Bought this to replace a similar one that quit after 8 years. Hoping this one lasts that long. I have had a few connection issues, but they seem to work out fairly easily. Print quality is good. Other than a few minor glitches, dont have anything bad to say about it.