Customer Ratings & Reviews
- Model:
- E8213J11
- SKU:
- 6495852
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the excellent camera quality and ease of use of the Smart Wi-Fi Dual Cam Video Doorbell. Many appreciate the local storage option eliminating subscription fees, and find installation straightforward. However, some users note inconsistent motion detection and that the battery life requires periodic charging. The larger size of the doorbell compared to other models was also mentioned as a drawback by a few customers.
This summary was generated by AI based on customer reviews.
Just Ok while it lasted, which wasn't long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was definitely better than my old Ring, but after just two years and 2 weeks started having issues. The doorbell started ringing uncontrollably and randomly throughout the day and night. I rebooted it which caused it to completely be removed from my app. After troubleshooting with Eufy support, they told me something happened to the base station so the best they could do was give me a 15% discount off a new purchase. No idea why losing the base station would make the doorbell completely useless and unable to pair with a phone by itself with no way to fix it without buying both again Planned obsolescence at its best.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Camera quality
Eufy Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love our camera. It was very easy to hook up & it is very clear. I highly recommend
I would recommend this to a friend - Pros mentioned:Camera quality
Great pictures
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and pictures of everything i want to see
I would recommend this to a friend Great TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great never had a problem with it! Can’t wait to get a bigger one next year.
I would recommend this to a friendHone security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The delay can improve a bit. Nice features and bestbof all NO MONTHLY subscriptions fess.
I would recommend this to a friend- Pros mentioned:Camera quality
Home security safe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome door being camera and we love the eufy camera's we have them all around our home
I would recommend this to a friend - Pros mentioned:Camera quality
Best doorbell!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the best door bell!!! The quality is amazing !!!
I would recommend this to a friend Great doorbell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, great picture quality. Several sound options for the doorbell. Easy ro use mobile app. Allows you to speak to someone at your door, allows you to record a message for guest ringing your door bell. Talks to the guest if they are loitering. Sends out a lerts to your phone.
I would recommend this to a friend- Pros mentioned:Ease of use
Safety
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it, Its works great and easy to set.....and now our delivery been safe
I would recommend this to a friend - Pros mentioned:Storage
Eufy doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great doorbell option. It doesn't require a web subscription to store data.
I would recommend this to a friend Best door bell on the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best door bell camera on the market. No monthly fees
I would recommend this to a friend- Pros mentioned:Camera quality
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great.. Totally Recommend .. High Quality Worth the price
I would recommend this to a friend - Pros mentioned:Camera quality
Video Door Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door Video Camera works great to see who is at the door.
I would recommend this to a friend - Pros mentioned:Camera quality
Great door camera!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and range of view. This is a sturdy camera.
I would recommend this to a friend - Pros mentioned:Camera quality
Eufy does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp, clear video. Very pleased with my purchase.
I would recommend this to a friend - Pros mentioned:Camera quality
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally in love with it! You Can see everything clear
I would recommend this to a friend Must have!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eufy has been a great addition for package deliveries and since it doesn't require a subscription it's a no brainer. Easy to setup and so far I would say it's a reliable even when the neighbors cat walks by the door you know something is there.
I would recommend this to a friendWorks as advertised. Not much support.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as advertised. A little harder to install than claimed. I still do not know how to do all of the settings as there is no user manual. Their online help is a bot that is not well trained. I asked if there was an online .pdf manual, and the bot replied: "We are really sorry for any inconvenience that occurred. In this case, could you please tell us more details of the pdf? We will check it." This is both amusing and disheartening. There are many 'help' videos that do not answer my questions, and heavily advertise their product rather than actually help. Bottom line: Average.
I would recommend this to a friendAll works as advertised, except for Alexa
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell works as advertised, except for Alexa. I have a Dot, and despite all attempts, it will not ring on Alexa. It is enabled, etc. Outside of that, it is a really good doorbell. It has a clear view, and gives good support. So far, so good.
I would recommend this to a friendGood video doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job. It sends you a notification when someone or something is at your front door, but it doesn’t have a chime or sound to make from the base to notify anyone in the home that someone is at the door.
I would recommend this to a friend
