Customer Ratings & Reviews

I recently purchased the Eufy security doorbell camera, and I regret every penny spent. The product itself is an absolute disaster. The camera quality is subpar, the motion detection is inconsistent, and the app frequently crashes, making the entire system unreliable. But the worst part is the customer service, or rather the lack thereof. When I encountered issues, I reached out to their customer service, hoping for some assistance. What I got instead was a series of unprofessional and dismissive responses. It felt like they didn’t care about resolving my problems and were more interested in getting me off the phone as quickly as possible. Every interaction left me more frustrated than the last. To anyone considering buying from Eufy, I strongly advise against it. Their products are poorly made, and their customer service is nothing short of horrible. Save yourself the headache and choose a more reliable company. Eufy is not worth your time or money. Don’t make the same mistake I did—stay away from this brand!

Plug and play device. Very useful and easy to install.

Great value and pictures of everything i want to see

I absolutely love our camera. It was very easy to hook up & it is very clear. I highly recommend

Easy setup, great picture quality. Several sound options for the doorbell. Easy ro use mobile app. Allows you to speak to someone at your door, allows you to record a message for guest ringing your door bell. Talks to the guest if they are loitering. Sends out a lerts to your phone.

It is the best door bell!!! The quality is amazing !!!

This is an awesome door being camera and we love the eufy camera's we have them all around our home

So far so good. The delay can improve a bit. Nice features and bestbof all NO MONTHLY subscriptions fess.

We love it, Its works great and easy to set.....and now our delivery been safe

It is a great doorbell option. It doesn't require a web subscription to store data.

Works Great.. Totally Recommend .. High Quality Worth the price

Door Video Camera works great to see who is at the door.

Excellent picture and range of view. This is a sturdy camera.

Crisp, clear video. Very pleased with my purchase.

Totally in love with it! You Can see everything clear

Eufy has been a great addition for package deliveries and since it doesn't require a subscription it's a no brainer. Easy to setup and so far I would say it's a reliable even when the neighbors cat walks by the door you know something is there.

It works as advertised. A little harder to install than claimed. I still do not know how to do all of the settings as there is no user manual. Their online help is a bot that is not well trained. I asked if there was an online .pdf manual, and the bot replied: "We are really sorry for any inconvenience that occurred. In this case, could you please tell us more details of the pdf? We will check it." This is both amusing and disheartening. There are many 'help' videos that do not answer my questions, and heavily advertise their product rather than actually help. Bottom line: Average.

Eufy doorbell is so easy to setup and install, the camera has a great picture. I am so happy with this product, I recommended it.

Does its job. It sends you a notification when someone or something is at your front door, but it doesn’t have a chime or sound to make from the base to notify anyone in the home that someone is at the door.

This doorbell works as advertised, except for Alexa. I have a Dot, and despite all attempts, it will not ring on Alexa. It is enabled, etc. Outside of that, it is a really good doorbell. It has a clear view, and gives good support. So far, so good.