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Customer Ratings & Reviews

Your price for this item is $144.99
The comparable value price is $179.99

Customer reviews

Rating 4.4 out of 5 stars with 456 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Smart Wi-Fi Video Doorbell for its easy installation, excellent video quality, and the convenience of not requiring a subscription. They appreciate the long battery life and local storage, which eliminates the need for cloud storage fees. While some users have concerns about motion detection accuracy and field of view, overall, customers are pleased with the doorbell's performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 456 reviews
  • Pros mentioned:
    No subscription, Video quality

    Rated 5 out of 5 stars

    Great door bell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has really good quality on video and audio even at night with night vision. Aside from that you dont have to pay monthly for a subscription everything is stored on an sd card, cant beat this. I would highly recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Easy to install, Video quality

    Rated 5 out of 5 stars

    Happy customer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is all I wanted on a doorbell camara, i did not want to buy Ring because they charge a monthly fee to be able to use some functions, this one has it all, i dont have a wire doorbell so i needed a doorbell that could be used wireless and the battery could last long, and that it came with a chime, quality is good! Easy installation! I am happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, No subscription

    Rated 5 out of 5 stars

    Great security doorbell. Easy install. No contract

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. Works as expected at a great price with no subscription or contract needed. I will suggest of you want more than 1 to get the home base unit as the receiver with this model doorbell is made for one. Only issue I had even though the one I kept works fine is that I bought them as new items but was clearly an open box and a used return from Bestbuy. One of the two units I returned and ordered a home base 2 doorbell set in replace of and am very pleased with the performance of these cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Would be 5 star except can't remote live feed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of video. Quick response through Alexa but won't allow me consistently to remotely view love feed.... Otherwise very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Easy doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this doorbell. It was easy to install and doesn't require a subscription. The image quality is good and it has good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Easy to install

    Rated 5 out of 5 stars

    Great Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install; but the best part is the long life of the battery without having to recharge

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    A little Dissappointed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as a doorbell. Sharp camera. Would recommend it for that. Easy to install. Battery seems as advertised so far. Thanks to math it can't read license plates. But that's okay because the AI makes it no good for me as a security camera facing a busy street as it reads shadows as motion. It registers shadows as motion and yet it sometimes misses cars. I had it as the large activity zone all motion - it missed a food delivery guy driving right through it (I ask for deliveries to my back porch, I'm about 50/50) But even the small activity zone below set to 1 sensitivity will pick up shadows from cars going by. But turned up to 3-5 and set to human only, it missed a delivery driver dropping off a package this morning set under the camera. I'm probably going to have to mount it higher and make a homemade wedge to point it down, at the risk of water and moisture intrusion. But there's a 2-3 foot overhang so might be okay. Installation was easy. Well I almost stripped one screw ... make sure to use a perfectly fitted phillips head. My own fault since I have a drill... Do far the app seems pretty easy to use. Battery is at 92% after 48 hours or so. I think this would work fine indoors, and probably even in a backyard. But not anywhere near a street where headlights will set it off or for detecting cars (arguably ironically). If you need/want a security camera get a security camera I suspect. I am not sure entirely how well human only works. It seems less than 100% to me. But maybe if I turn on human only and deactivate the activity zone it will work good enough for that. But I have mostly been trying to get it to warn me about cars pulling in. May try something else and mount this on my back porch. But then I'm adding more apps and complexity. I might just accept getting 50 notifications a day. Will see.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Rated 5 out of 5 stars

    No monthly bill and works rather well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a basic doorbell alert, that would work with our WiFi, and we didn’t want to pay monthly for service. That’s what we got and it has worked very well. It just notified me, when I went out to take a picture lol. It gives me peace of mind! I love it❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Doorbell.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking for a decent doorbell to keep and eye out for my deliveries. I try two other ones but wasn’t happy with them and I didn’t want to pay a lot for membership. I came across this from a review so I had to try it. So far love it! Super easy to install, image is clear day and night. I can zoom in and out of the video. I didn’t give it a 5 just because battery lasted about a month I think it that can be improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking doorbell for at home video storage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and good camera resolution. I love that doorbell system is equipped with battery and hardwired option for home owners and renters. I installed and hardwired the doorbell myself, it was hard for me but worth the effort. The battery life is good, but charging it gets old quickly. It’s nice that you can store video at home with SD card instead of paying for a subscription like some other cameras. The looks and feel of the hardware looks decent, good build quality. I expect years of service from this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    No subscription

    Rated 5 out of 5 stars

    Doorbell camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this doorbell camera! It's much better than Ring and NO SUBSCRIPTIONS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love the view and the sound and have a great view

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eyfy doorbell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very impressed with the purchase. Eufy technology is exactly what it promised. The Eufy app connected to my doorbell camera is easy to navigate. The camera is very clear and the sound picks up everything. Remote checking is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    No subscription

    Rated 5 out of 5 stars

    No subscriptions required

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I really like that I don’t have to pay for subscription, the offer is available but the system comes with a memory card. Quick easy setup only takes a few minutes. I will be adding on to this in future. Good product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    YOU KNOW I CAN SEE YOU..!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great investment security doorbell camera for someone who’s looking for a battery operated and hardwired camera. The range of view is amazing! Speaker and battery life is a plus…!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    No subscription

    Rated 5 out of 5 stars

    Eufy doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so perfect system, no monthly fee. It is worth buying. We loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Local storage, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Alternative Doorbell

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eufy 2K Doorbell is another great security option in the doorbell crowded market. As with my other Eufy products the build quality is topnotch. The external housing of the doorbell is made of metal and is IP65 rated. The installation is super easy and the best part is that you have the option to use it via battery powered or wired. If you don't have an existing doorbell you’re covered. This doorbell has an internal battery that can be charged with the included micro USB cable and it will last approximately 180 days according to the manufacturer. On the back of the device there are connectors for this to be installed via hard wired as well. First you need to download the Eufy security app, then you need to plug in the included wireless chime which acts as a local storage and the connection bridge between the doorbell. Then Install the included mount bracket in the location of your choice. There’s also a mounting wedge for those who don't have a front facing mounting location. This doorbell is 2K so the video quality is really good. The video length can be adjusted from 5 to 120 seconds. This also has an option for human detection that way you don't receive notification from animals walking in front of your camera. The camera also has night vision which provides very clear pictures and videos. Something I noticed that I thought was pretty cool, when the video clip is recorded the camera will take a snapshot of the person's face and will place it on the bottom of the clip. You can tap on the face to enlarge the image that was pretty cool specially for theft prevention. The software has plenty of settings that you can play with such as adjusting the video quality, speaker volume, chime ringtone and more. There is also a power management settings for those who decide to use this on battery power. This doorbell has plenty of options and features that compare to the other similar and more expensive devices in the market like to include your own recorded smart replies to answer a bell ring. Not to mention it also works with voice assistants like Google and Alexa. There's a lot to like about this doorbell but like all great things there are compromises. One of them was the way it mounts. Once you install the bracket you attach the doorbell to it, and it is held in place by a pressure pin. There’s a detaching pin included in the box but to be honest a paper clip will do the trick meaning it can be easy to steal. Now that being said, by the time they detach it you will have an image and video of the person of course. Although this is battery power the footage is not recorded in the doorbell itself it is stored on the chime meaning that if the chime loses power the doorbell won't record nor will you receive any notification if someone is at the door. Lastly the battery included is non-removable, when the battery drains you will be a few hours without a doorbell until the battery is fully recharged. Note that those compromises don't sound as much but it was worth mentioning. Also because you can get the impression since its battery power that this device could work during a power outage. I simulated that scenario to come to this conclusion. The speaker could have been a little louder in my opinion, but now the microphone works really well. Overall this Doorbell is a great option for those who are looking for a great build with plenty of features that will fit in almost any type of installation. It has local storage which can be upgraded via SDCard and has no monthly fees to retrieve or watch your footage live, then this will be a perfect fit for you. In the box you get the doorbell, Wifi chime, mounting bracket, mounting wedge, USB cable, detaching pin, installation screws, manual and installation instructions.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! 

      If you have any questions, please feel free to contact us via support@eufylife.com or call us at +1 (800) 988 7973. eufy

  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t been able to use this device. The app will not allow me to make any changes to my device settings or update the app. So that means I am not getting full use of the features. As of right now I am only notified if someone rings the doorbell. Trying to trouble shoot I removed my doorbell from my account and now I cannot add it back to my account. It will say it was successfully added but not show up. This has been a nightmare and I am super frustrated and disappointed. I was trusting to get away from the ring doorbell. I have even tried setting the chime in different areas of the house with no luck. I have to set up the chime before I can add the doorbell.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Eufy cam 4 ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eufy door cam is awesome, the WiFi connection is great, the view from the camera makes it look so clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than i hoped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and set up... picks up video well.. audio could be better, but overall very pleased with the product thus far

    I would recommend this to a friend