Customer Ratings & Reviews
- Model:
- AHP06LZ
- SKU:
- 6390676
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 250 Sq. Ft. 6,000 BTU Window Air Conditioner with Remote's excellent cooling capabilities, ease of installation, and convenient remote control. Many appreciate its size and the reasonable price. While some users mention the noise level and the need for frequent filter cleaning, the overall experience appears positive for most buyers.
This summary was generated by AI based on customer reviews.
Disappointing performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor output of cold air! Also, the vents only move side to side, not up and down.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, thank you for reaching out with this feedback. We can definitely understand how frustrating it would be to deal with an air conditioner not performing as you would expect, and we are so sorry for the trouble this has caused for you. We do have some troubleshooting steps for this issue that you may find helpful on page 14 of the manual. As for the feedback regarding the vent design ,please know that we will be passing this along to our design teams for review, and we appreciate this insight. If there are any additional ways we can assist you in the future, please feel free to let us know. -Elliot@GEA
Small size - weak cooling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller in size than every other air-conditioner I've had. Unfortunately its smaller size provides less cooling, even though its a 6k btu. I replaced an older 6k AC with this one and the room barely chills. I have a box fan attempting to circulate the air. The unit is in the side end of the room which this AC cannot circulate the air enough. If this is also your case, avoiding this tiny unit will save you headaches.
No, I would not recommend this to a friendAuto feature stopped working.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit was working wonders when I first started using it. A couple weeks in and the auto feature just stopped. Went into the room and it was 80 in there despite the unit being on 71. If you reset the unit it will come on but it will turn off before it gets to the temperature you set it on.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we're pleased to know your air conditioner started off great, but we're sorry it's since failed to operate properly. We certainly don't want this for our consumers so we can imagine how frustrating this would be. If your unit is less than a year old, we suggest taking advantage of the warranty listed on page 17 of your owner's manual. We're wishing you the best and we appreciate you bringing this to our attention. - Guy@GEA
Air conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good overall very good AC I ll recommend anyone to go to Best Buy
I would recommend this to a friendCools good but a little loud.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's decent at cooling but a little loud. For the price point your gonna have to compromise something.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, we appreciate your review. We’re sorry to hear of your concern regarding the noise level of your new air conditioner. We appreciate you providing us this feedback and we will pass it along to our air conditioner product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Did not work but got my return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love GE products and I trust best buy, unfortunately the ac I received did not work. I'm sure if I made an exchange it would of worked but I didn't want to go through the hassle especially since I bought in online and had to re package to return at the store. Thankfully it was an easy exchange, but a waste of time.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, Sally - We greatly appreciate you being part of the GE Appliances family and are very sorry to hear about the trouble with your air conditioner. It is always our pleasure to help with concerns such as this one and ask you to please let us know if you have any concerns in the future. We are always happy to help. - JB
Does not cool the room
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not cool down a 100 sq ft room. My previous unit was smaller and would make the room freezing. This unit set at the lowest setting, which is 64, feels more like 68°constantly running it. I am looking into returning it tomorrow.
No, I would not recommend this to a friend- Cons mentioned:Noise level
A/C Window
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a LOT OF NOISE? Returned the other one for the bedroom. Thought Best Buy was a good buy? Why does this A/c cause so much noise? Asked salesperson .. no reply? Regret I purchased
No, I would not recommend this to a friend - Cons mentioned:Noise level
Check before taking home
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon first startup made a godawful grinding noise. Sounded like the fan was jammed against the radiator. No obvious external defects on unit or box. Took it back, was not impressed.
No, I would not recommend this to a friend GE - 250 Sq. Ft. 6,000 BTU Window Air Conditioner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air conditioner unit did not keep my 250 Sq ft cool . I will probably buy a unit that puts out more BTUs.
I would recommend this to a friendStopped working in less than two weeks...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this air conditioner less than a two weeks and it stopped working suddenly. There was a loud clanging sound and then it went quiet. No warning, and no apparent reason. I work a lot, and the a.c. quit on Sunday night, so I figured I could return it the following weekend. I had to call Best Buy because online support was pretty much non-existent. They informed me I was too late for my 14 day return period (which I wasn't aware of). I agreed to an in-store credit, but luckily they refunded me the full amount I paid to my debit card. (By accident?) I was not happy that the thermostat never seemed to operate correctly. It would either make it 3 degrees colder than you set it, or not turn on until it was 3 degrees over the temp. you set it at. It was also kind of loud and the water sloshing in it made an odd noise. It did get the room cool, though.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Not very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ac is very loud, I get headaches from listening to it and it's still hot.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello and thank you for reaching out. We are very sorry to hear about the issues with your air conditioner and would like to provide some tips to resolve these problems. First, we recommend making sure the unit is firmly secured to the window frame as this is the main cause for noise on an air conditioner. Vibration of the unit is the main source of sound. To help cool, make sure the unit is properly sized for the room, the filter is kept clean, and all windows and doors are kept closed. Please let us know if you continue to have issues. - JB
Not cold enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigeration time is too slow, and then I bought another 350 Sq. Ft. 8000BTU, which is cold
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We appreciate you taking the time to provide feedback on your air conditioner. We're sorry to hear the unit did not meet your expectations. We will share this information with our air conditioner design team and truly hope we have the opportunity to restore your faith in our brand. All our best! Vikki@GEA
Not as good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This air conditioner is nothing special. I didn't realize that if I loose the remote or it breaks, I won't be able to adjust the speed or the mode. American products are definitely not built as good as they used to be. You really have to be careful what you buy. And the reviews sometimes confuse you.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Not the quietest but the price is good.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super noisy. I expected better from GE, I am very disappointed.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there, we're sorry to see your air conditioner is running so noisily. We can imagine how annoying this can be for you, so we'll be sure to take your comments into consideration for future reference. We're wishing you the best and we appreciate the honest feedback. - Guy@GEA
Below budget performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Budget ac for my front room. Does not keep room cold, cool at best. Not happy with performance
No, I would not recommend this to a friendGood for small room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly quiet and cools the room, but I'm pretty certain the temperature sensor is way off.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there, and thanks for taking the time to reach out and let us know of your experience with this window air conditioner. We're very glad the air conditioner is cooling your room while providing a quiet experience, though we do hate to hear you are concerned the temperature sensor is not correct. Your feedback on that issue will certainly be sent to our Air Conditioner Design team for future review; we appreciate you providing your insight, as we always want to be aware of any potential issues. You may want to try disconnecting the unit from power for a couple minutes before plugging it in again; this resets the electrical components and may help resolve an issue with the sensor. We hope this information helps, and are available if you have any other concerns or questions. -Sarah@GEA
Ice flying in the house
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review. I bought this unit and it wasn’t getting cold enough. All of a sudden ice started flying inside my house. It’s been working better since that happened and the ice haven’t came back but still looking and waiting for an issue.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Not quite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This aid condition is very loud. I’m not happy with this air conditioner
No, I would not recommend this to a friend - Cons mentioned:Noise level
Not very happy with this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy, not powerful enough. Not very happy with this.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there, and thanks for taking the time to reach out to us. We hate to hear you are dissatisfied with the sound level of the air conditioner and that you feel it's not powerful enough. We know any concerns like this may be an inconvenience and would like to address them. This air conditioner is meant to have a sound level of 57 to 61 dBAs, right around the level of moderate rainfall. We try to provide as quiet a cooling experience as possible, and will certainly share your feedback that the noise level is too high with our Air Conditioner Design team. This unit also has 6000 BTUs of cooling power and is meant to cool a room of 150 to 250 square feet. If your room is within that size and not cooling to your desired temperature, you may want to make sure the air filter is clean and there are no obstructions blocking the airflow to the unit. There are other troubleshooting steps regarding cooling in the manual, and if needed our service department can be contacted at 1-800-432-2737. We hope this helps to address your concerns - if you have any other questions or feedback to share, we are always glad to help however we can. Wishing you all the best! -Sarah@GEA
