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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2962 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the 250 Sq. Ft. 6,000 BTU Window Air Conditioner with Remote's excellent cooling capabilities, ease of installation, and convenient remote control. Many appreciate its size and the reasonable price. While some users mention the noise level and the need for frequent filter cleaning, the overall experience appears positive for most buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 2,962 reviews
  • Rated 2 out of 5 stars

    Works fine - doesn't cool as well as I hoped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't spread out the air very well. Not sure it really does 250 sf

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly made electric controls.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electronic controls quit working after a few weeks and minimal usage. I would not purchase again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New air condition but when I started it was noise also when I turned off samthing noice.I was vacation come back get a problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t explain how a brand new item didn’t work at all. When I turned on it worked just like a fan even though it was making the noise like an ac it was not working at all. At the end had to return it and pay for shipping so I lost about $60 for ups pick up that Best Buy did not gave me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and small but it is not as powerful as it claims to be.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not cool a room good like lukewarm,,don't buy it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality! Don’t buy! Doesn’t last!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this early summer and didn’t even make it through half that. Mind you the majority of the time is only for night use. Stop working in 3 weeks and customer service is not helpful either. Maybe I got a lemon but I would recommend to stay away!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there. We hate to hear that your air conditioner isn't working properly. We know that this is unexpected and apologize for the frustrations that this has caused. We also hate to hear that customer service wasn't helpful. We would like to look into this. Please send us a message on social media with your model/serial numbers and a brief description of what's going on. We hope to hear from you soon. Thanks. -Arnesha@GEA GE_Appliances

  • Rated 2 out of 5 stars

    Much money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive, dont work good , other place have more cheap

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Karim14 - Thank you for taking the time to review your air conditioner. We are sorry to hear the unit is not working properly. For the best possible performance, we recommend making sure the unit is sized right for the room, the filter is clean, and the doors and windows are kept closed. As always, please let us know if you have any questions or concerns. - JB GE_Appliances

  • Rated 1 out of 5 stars

    Broke in one month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working one month after purchasing it. The fan no longer blows.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We certainly understand how important it is to have an air conditioner that works properly. If you haven't already, please take advantage of your one-year warranty by calling 833-426-3393. GE_Appliances

  • Rated 1 out of 5 stars

    Don't Buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is a lemon. It has a mind of its own and overrides the temperature I set each and every time. I am lucky to ever get it lower than 72 degrees. In addition, the styrofoam interior got very moldy, so I am going to have to throw it away.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh, dear! We're sorry to hear of the trouble you've had with your A/C and are surprised that mold is forming. This isn't something we would expect from a new unit and we would like to look into this. Please send us a message on social media with the model and serial numbers so we can assist further. We hope to hear from you! -Mikayla@GEA GE_Appliances

  • Rated 1 out of 5 stars

    NOT COOLING

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONLY WORKED WHEN I FIRST BOUGHT THE SUMMER OF 2023, THIS SUMMER IT IS NOT COOLING AT ALL.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got a 10x12 room below 81 degrees!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement for an older unit. It never got cool. The room was 81 degrees even at night with the lowest temperature and highest fan speed. Money and time wasted do not buy! I am returning it toda. I’m getting a different model to avoid another hot sleepless night.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Regret buying!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not cool down our small bedroom. Only goes down to 64. I regret buying this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my tiny bedroom it cools it a little but definitely not very powerful. On high you can only feel the small breeze when you are standing next to it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ni good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good no silence no very cold. Moove temperature automatic

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My room is fairly small so I would expect any air conditioner to quickly cool my room off because of that. This AC is more like a heavy, overly priced fan. It does not cool my room off at all whatsoever. Waste of money and extremely disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOESNT COOL ON FULL BLAST

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOO EXPENSIVE FOR WHAT IT DOES. I THREW IT OUT A WEEK AFTER PURCHASE DOESNT COOL MY ROOM AND I DONT HAVE A LARGE ROOM

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low build quality, avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vinyl curtains that came with it for the sides were very inelastic, and kept pulling themselves loose during installation. Eventually ripped and are now non-functional, before it's even been installed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Below average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t blow cold air very well and doesn’t stay cold

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Aircin2020 - We hate to hear the air conditioner is not cooling properly. This unit is best sized for a 150-250 sq ft room and the filter should be cleaned at least once a month. Also, make sure no curtains, blinds, or furniture are blocking the unit. Please feel free to reach out with any questions or concerns. - JB GE_Appliances

  • Rated 1 out of 5 stars

    Not recommended died at 45 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died at 45 days. Trying to contact manufacturer because warranty as Best Buy only gives 15 days on ac.

    No, I would not recommend this to a friend
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