Customer Ratings & Reviews
- Model:
- XPIO23SWBB
- SKU:
- 6584627
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the Opal 2.0 Ultra Nugget Ice Maker, particularly the enjoyable quality of the ice it produces. However, some customers have expressed concerns regarding the noise level of the machine. There are also some concerns about the unit's long-term reliability and the amount of upkeep it requires.
This summary was generated by AI based on customer reviews.
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within 4 months I’m glad I bought the warranty but the geek squad is terribly inefficient
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about the difficulty you're having with your Opal. If you have not already done so, we encourage you to follow the directions in the Owner's Manual for descaling and sanitizing your Opal. If you continue to have difficulties, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. -Vikki@GEAppliances
- Pros mentioned:Ice qualityCons mentioned:Noise level
Run far away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a year and a half and 4 different machines. I can tell you the quality of the machine is horrible. It will not last. From squeeling all the time from the beginning of ownership to sensor and even wifi issues this thing has it all. Does make great ice but be sure to keep a good warrenty cause you will be let down. Swapped mine a week ago that just quit working all together and even upgraded to the newest model. Day 1 wifi wouldnt setup (only nice for scheduling). I overlooked that just to get making ice. 1 week later its quite working and has the dreaded "add water" issue. I'm done
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We share your concern and appreciate you making us aware of your experience. We encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history, and a copy of your review so we can research your situation. -Vikki@GEAppliances
- Cons mentioned:Durability
nice while it lasted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be sure to pay for the extended warranty This machine will last 16-18 months
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your feedback. If we can help further assist, please send us a PM/DM on any of our social media pages and please reference this review. Dianna@GE Profile
- Cons mentioned:Noise level
Loud screaming ice maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only buy this ice maker if you are ok with the loud screaming noise it makes.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend reviewing the normal sounds that you may hear from your Opal ice maker in your use and care guide found on the website (page 13). If your ice maker is making a noise/sound that is not normal please contact Opal Support at 866-907-6718, Monday through Friday, 8:00 AM to 8:00 PM, EST. We are confident they will be able to help.
