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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $728.99

Customer reviews

Rating 4.4 out of 5 stars with 255 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave, particularly its air fryer function and ease of use. Many appreciate its overall performance and array of features, along with its appealing design and perfect size. Some customers have noted that it may take longer to cook and have expressed concerns about the timer, power, and control panel logic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 176 reviews
  • Rated 5 out of 5 stars

    One of the best OTR microwaves money can buy !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit ! Very easy to use, works very well. I really like that the controls are not built into the door - I just threw away a $700 whirlpool unit that the touch controls built into the door would randomly not work, only fix was replace the whole door. Much happier with this unit than my old Whirlpool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The gift of convenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is blessing to my family. It has the functions of the combinations of all kitchen appliances. We're constantly bumping into each other and have to call "next" in order to get use the convience it presents in preparation for the meal of the day. Well worth cost as well as the inconveniences that I encountered before finding this "machine."

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Profile microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I am glad I upgraded and you should too you will be happy

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Surprising innovation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a remarkable kitchen innovation. I am so glad that I decided to go convection/microwave combo. I heated a sandwich using the "combo" option and it came out warm and melty on the inside and hot, kind of fresh-baked crusty on the outside. The air fry is amazing and this micro cooks vegetables PERFECTLY. I mean p-e-r-f-e-c-t-l-y. This would be really great in a small kitchen with little space (like ours) for all of the specialized small appliances that are so popular. The vent fan is very powerful and it has an LED surface light that emit heat if you use it as a nightlight. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Buy the Best for your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very as described very elegant Wonderful addition to my kitchen Received a lot of compliments ! Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    GE Profile Microwave/Convection Oven/Air Fryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great updated GE Profile microwave convection oven. Big update over my previous GE Profile. Awesome!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      HEllo- We appreciate you being a valued GEA customer and choosing us again for your purchase. We are happy that you are enjoying the upgrade of your new microwave and hope it continues to impress you for many years. If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Excellent GE Profile microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave replaced a 20yr old GE profile microwave that had worked perfectly since new, until it failed and needed replacing. I'm very pleased with the increased functionality of this my microwave, especially with it's even cooking, excellent and rapid defrost feature, and it's air fryer capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Best choice I could’ve made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave, convection oven and air fryer. Not to mention fan for above the oven. I absolutely love this. It comes in handy for everything. Doesn’t get better, you’ll love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great Aplliance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Lots of bells and whistles I’m still learning. High quality appliance.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there – Thank you for sharing your experience with this microwave! Once you learn all the features this model has, we're positive you will only love it more. We love hearing from you and we’re so thankful that you are part of our GE Appliances family. Let us know if you have any questions. All our best. -Kacie@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Loving my Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave is beautiful it has all the functions I like. Convection & Air Fryer are most used. It’s easy to keep clean and the accessories make my cooking fast. It’s stylish too.

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    Nice Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great, and looks nice! I would recommd this product.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your new microwave! Your review means a lot to us, and we appreciate you being a valued GE Appliances customer. Let us know if you need anything else. Take care! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile microwave/convection oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much ado my purchase is working properly. This is my second one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love the updated version of my older unit. Was extremely satisfied with the sales person as well as the gentlemen that came to house to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE appliance review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy operates as expected. Would recommend buying.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer, Ease of use

    Rated 5 out of 5 stars

    Very versatile unit for cooking options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this unit. I have used all the functions, convection cooking, air-fry, and of course microwave. Other reviews discuss air-fry not working as well as a stand alone air-fry unit, I compared a baked sweet potato cook time and they seem very consistent and the GE did not require a warm up time. Other reviews say it is hard to operate, I was surprise by that as well. I have no issues, only good experiences. Would recommend this unit to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted to have a second oven and an air fryer. After my microwave stopped working I found this over the stove combination. I couldn’t be happier. Everything works perfect and the quality of this GE Profile is so much nicer than other makers. The door is smooth and the controls work like the should. The interior is stainless steel which looks wonderful and is so easy to clean. My other applied a slate color and thus black stainless finish looks so nice and complements them. I have used baking, defrosting, microwaving, timer and they all work perfectly. Still getting used to understanding air fry having never owned one. Also, I installed it myself and it was pretty easy. We are so happy with the purchase. Recommitting the extra warranty’s because of its cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Looks

    Rated 5 out of 5 stars

    Looks good and performs well!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my previous GE that finally died. This one is similar model, but nicer. I could immediately see changes that GE made that corrected some of my complaints around fit and finish. Great size, easy to use and reasonable cost. And it is a really good looking unit if you care. It cooks well and evenly. The popcorn button works as well as any I have used and it cooks potato after potato without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Design, Function & Performance Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Great functional flexibility and high performance as both microwave and airfryer! Nice design! Handle and door well put together. Light to open and close! Great light underneath it with adjustable intensity. Very convenient! Great product! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features, Looks

    Rated 5 out of 5 stars

    Excellent product! Highly recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Like our other ge profile appliances, it is a superior product above other brands. Lots of great features. Looks sleek, easy to clean. We have this same model in my work breakroom which gets a ton of usage over the past few years and works like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer
    Cons mentioned:
    Control panel

    Rated 5 out of 5 stars

    Replacing a GE Profile Microwave with the updated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this GE Profile microwave to replace the our old GE Profile. It had the very same features plus Air Fryer and so much more. We are really enjoying it,plus all the similarities to our old microwave. If there is a negative, it is that some of the controls have moved, some of the features of our original microwave that were semiautomatic now appear to work through sensors without our being able to intervene, because the are automatic, and with the additional features, everything on the control panel is now smaller and harder to see. Still, we love the microwave.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to send us you feedback. We are happy to hear you are loving your new microwave unit and appreciate you choosing us again for your purchase! This unit won’t disappoint. It’s got some really great features that you are sure to continue to enjoy using for a very long time. GE_Appliances