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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 963 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 963 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good but crashes a bit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera itself in that the view is clear and it has a very wide view. However, for some reason, I keep losing the connection to the app, and then I have to go through the whole process of reconnecting it. Also, the plus subscription is a bit expensive, but if you want a record of the activity the camera captures, go for it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, ShemahJ. Thank you for sharing your concerns about your Nest Doorbell (wired, 2nd gen). We're sorry to hear that you're experiencing some difficulties with your devices when it comes to connectivity. We care about giving you the best assistance we can and figuring out the root of the problem you're having with your device. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install, Quality Image, Recorded History, Not

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install for handy individuals. Added to my Nest Hub Max so now can see who is at the door as they walk up and get notices of packages. Useful phone app with or without a subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Loved this camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image quality. Easy to install and integrates with other google products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was installed to upgrade a Generation 1 doorbell camera. The videos are sharp, and the app quickly sends alerts when there is someone coming towards the door.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a clear, precise cam that is easy to install and works well with my Google home app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install, and easy to setup. Just works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest doorbell

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 1st Gen. This one works great. The old one stopped working and didn't look as good as this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy to install, easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to anvigate software. Clear video. Does everything it advertises.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement for a standard doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Nest Doorbell I have purchased - this one was a gift for my parent's home. It was easy to install in place of the regular, original doorbell. It was paired easily with the Google Home screen, allowing them to view who is at their door from multiple points in their home. The view has a great range at left, straight, and right angles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next doorbell FTW

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An easy home upgrade for convenience and security!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell, definitely improvement over gen 1!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definite improvement over the gen 1 version of this doorbell. Sometimes it seems a little too sensitive but great camera and microphone. I dont recommend getting an open box version as the one we did would not connect and some of the serial number information was crossed out on the instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box from BestBuy. Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this upgrade, as my prior nest doorbell chime stopped. Openbox, Came fully like new and in 2 days. Installed in 10 mins, incl indoor chime which now works again. And added to existing google home\aware in 2 mins. Worthwhile upgrade. Better camera quality, albeot different aspect ratio, its fine. I'm already on google home \aware app anyway, as this 2nd gen does not do Nest, im fine with that, it works well with my other cameras on google Home A worthwhile upgrade for me. Good product and excellent shopping experience from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Doorbell - wired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I also purchase the service that keeps your video for a month. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Home security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera works great. Fair price. Also, pretty easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my doorbell camera alerts me when someone walks by motion detected lets me know when packages arrive as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and easy to install and use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! The installation directions were very helpful and easy to follow. The phone app was also easy to setup and use. Excellent video and sound quality. GREAT product!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LB

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I feel more secure knowing I get alerted when my camera sees something at my front door.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. Easy to install. I like the way you can set the zone so that you don’t get unwanted alerts.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Doorbell Chime not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google nest works great except I was unable to get it to connect to my previous electric chime. Otherwise it would be 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid camera, easy to install and set up in only a few minutes.

    I would recommend this to a friend
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