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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 697 Showing 13,921-13,940 of 16,026 reviews
  • Rated 5 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install. 1st full cycle gas bill since I installed it just arrived, Saved $65! (About 33%). Also love the convenience of being able to adjust temp from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so perfect for what I was looking for. Does everything I wanted to do. I use it mostly when I'm at home and when I'm at work to make sure I turned it up. No issues with this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as smart as they say and expensive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a few smart thermostats and have to say that this is not my favorite. It promises to "learn" but I find the schedule to be a little tedious to maintain. Other products allow you to globally make changes a little easier. Unless I am missing something, I find it to be a pain to modify the schedule for seasonal change.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but effective Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my Google products. Easy to use, works great with my Google home. Learning feature takes a while to get accurate but when it does it makes it even easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best termastate I ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for home automation I think this really fits the bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I wanted it to do. Purchased as the credits from our local utility and state offset the cost. The install process was extremely easy and I happened to have a common wire already installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially it was a little bit difficult to install but eventually got it working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the 1st generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much much better than the first Nest I have. The motion detection works at greater range and the screen is considerably bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love Nest Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love technology and this is a must to have in your home. You have full access with the app and control your heating/cooling system anywhere when you’re away from your home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far we love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't received our electric bill yet but we are hoping it's lower since the nest adjusts while we're away! So far we love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product just a few flaws.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auto scheduler is not as smart as you'd like it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Remote access is green and money saving.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many models of learning thermostats and this is not one I would recommend. The product is mediocre in features and support is mediocre at best.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Hudson. Thank you for sharing your review of Nest Learning Thermostat. We're sorry to hear that your experience with the device and our support team didn't meet your expectations. We're here to help with any concerns you may have and help you explore what else the Nest Learning Thermostat can do to improve the overall performance of the device. If you are in need of any assistance again, please don't hesitate to reach out to our support team and we'll find a better resolution for you. You can contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great wifi thermostat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest thermostat! It works well, and, when paired with Alexa, it is phenomenal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart home purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite smart home purchase. It's saved us a LOT of money. We've been using it for about a year now. 0 issues. Would definitely recommend to everyone !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have 3!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Thermostat out there! Have had this in all my houses and won’t use any other one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Starter Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to install if your house is set up wires wise. Definitely convenient to set up the house and air prior to coming home. And it's soooo much easier now to set the house thermostat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as flexible as expected. I cannot have it simply display the current temperature when the heat/cool is off!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Intuitive, nice package, some limitations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great learning thermostat, just wish it had an option to force a particular schedule if you do not want it to learn for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and saves money on engery. That helps.

    I would recommend this to a friend
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