Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 704 Showing 14,061-14,080 of 16,026 reviews
  • Rated 4 out of 5 stars

    Is as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but sync to app is kinda poor. It's supposed pick up on when my phone is in the house or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EVERYONE NEEDS A NEST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my old NEST so much that I purchased TWO more for my new home. These things pay for themselves so quickly I don't understand why everyone doesn't have them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is really cool and helps me save energy and also reduce my electric bill. It's learns on its own and reduces the stress of me remembering what temp to set and when.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new thermostat. I like telling my Google Home to change temp on the fly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Got one of these and one E. Works great and app feature is awesome. Returned the E and ended up going with 2 learning thermostats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Wait to Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although my first learning thermostat I find it easy to operate, program and get dialed in to my personal needs. I should have purchased this convenience sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not so bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was working fine. Bad thing is I got disconnected and couldn't connect again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat. So easy to setup and love the way it learns your schedule. The rebates from gas and electric companies really help with the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More than just a thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to install as I would have liked but very versatile and easy to program

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rebates are great. nest pays off itself. process is long for the rebate but its kinda worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does everything i expected and more. lets you know how long its been running and lights up when you walk by

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Highly DO NOT recommend

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up costing me far more in AC repairs from it's damage. The app and compatibility with other devices is what initially sold me on the Nest. After using for a year we noticed issues with our AC running all the time but not always cooling, so of course I call a technician to check it out. As we found out, the Nest was the root cause that had fried our AC contactor. The contactor controls the flow of electricity to all parts of the unit. Turns out this is a very common issue with Nest. Save yourself some time and money and go with a reliable brand like Honeywell or Ecobee.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your experience with us. We're sorry to hear that your AC contactor fried. We want to get more details on what happened so we can investigate the matter on our end as well. Please reach out to us so we can better assist you with your issue. You can contact us on our support page through this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Paired with my nest cameras. Amazing to be able to control my temperature away from home. Also has a humidity sensor. Will add a dual zone and second nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent little gadget

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old thermostat. This was suggested to me by a friend. I love it. So easy to install. And access from my phone anywhere is a huge bonus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of thermostat is good but the instructions were totally incorrect. Took me hours to figure out the right way to install it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JasonM. It’s unfortunate to hear about your experience with the installation and setup of the Nest Thermostat. We appreciate all the time and effort you’ve spent, and we’re glad that you made it. Our apologies for the inconvenience this issue has caused you. We’ll definitely use your feedback to work on improving our products and services. And if you run into any questions or concerns about the performance and features of the thermostat, we’d be happy to help you in any way we can, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good easy to use thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its more hype than worth the $249 price tag. Honeywell makes good wifi thermostat at a lower price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks Every Year

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in 2016 and had it professionally installed to connect to our heat pump. In 2017 in the summer, it failed to pump out cold air and kept pumping out hot air. Nest (at the time) sent a technician and fixed it. In 2018, same problem, but this time they said the unit was defective and provided a replacement, great! In 2021, it's happened again, and google was only willing to troubleshoot online and isnt willing to send a technician or cover any costs. It's a very nice looking piece of junk. I bought another one in 2020 for another part of house thinking the issues were behind me. They werent.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome thermostat.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat for the home. Make sure you know what type of heater or central air you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to the other smart tech already in my home. I love that I can manage the temp from anywhere with an internet connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our nest! We saved about 20 bucks a month during the summer months on our electric bill!

    I would recommend this to a friend
Sponsored