Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 710 Showing 14,181-14,200 of 16,026 reviews
  • Rated 3 out of 5 stars

    not what I expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spend more time trying to trouble shoot this device than to actually use it. My temperature would some time set it self to random number or the aux heat come on more than the actual heat. regardless what temp i set it too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just Don't

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy this product. Check out the google help community on this thermostat, Review after review on problems with the Thermostat creating Eco- schedules without asking, Temperatures soaring even while Location settings are set to on and you are at home. Post after post with no answers. My personal experience? The thermostat was set to 70 and would -CONSTANTLY- let temps creep into the 80s until someone goes to check the thermostat to see why we are boiling inside our home only for the device to click on the cooling as soon as it detects someone in front of it, like it is trying to pretend it isn't turning off our AC. Terrible product.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BrandonB, thanks for your review. We're sorry to hear you're having a bad experience with the Google Nest Learning Thermostat. To resolve your questions or concerns, please contact us at the following link: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 4 out of 5 stars

    smart thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display and good interface. I wish the "swing" was adjustable instead of being fixed at 2 degrees. Most programmable thermostats you can set the swing from 3 degrees down to 0.3 or 0.2 (tight). But it works very well and the remote access is simple and great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace an old barely working thermostat. I did tons of research of which smart home thermostat to buy. Im really glad I went with the Nest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartest thermostat out there.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Change the thermostat temperature from anywhere. Not at home no worries you can manage this device from your mobile phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough data

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install but not enough data to review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Easy setup and easy to work. Great with Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart thermostat, and it is amazing. It keeps my home on an even temperature, knows when we are not around and provides energy reports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Change the way I control my room temperature!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to get up to change the temperature! The more you use the product, the better the nest thermostat knows your desired temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've become a big fan of our Nest Thermostat. It has already begun saving us money. I also like that I was able to link it with our security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great So Far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two of the 3rd Generation - Brass. We are enjoying the nice, unobstructed design in addition to the operations/features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best investment ever. I have already saved energy in the first 2 weeks of use. It looks very sophisticated as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, with the apple and any other next product. I can turn on the heat from work by the time I get home the house is warm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 and need a 3rd. Love our Nest thermostats. So easy to use with the App, control from anywhere and learn smart schedules.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest good, sensors don't do what they claim to do!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quite frustrating dealing with your staff I went to 2, no 3 different best buys and finally someone kind of got it right. Not too happy with Best Buy. I am about to request the Geek Squad to come out to my home to repair something, let's see how that goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve ever made return on investment swift easy too use item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect thermostat. Will have this for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better than my old thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is awesome. It's so easy to control from the app. It automatically adjusts when you are away and recognizes when you come home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Generally a great package.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but a bit too complicated. Should have to add on features not have to take them off...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very efficient and make sure u get your energy rebate for half off

    I would recommend this to a friend
Sponsored