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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 728 Showing 14,541-14,560 of 16,026 reviews
  • Rated 5 out of 5 stars

    Great upgrade to lower bills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Learning Thermostat is great for lowing bills and regulating the temperature automatically!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product. Probably the best investment I've ever made. So easy and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very simple install I work long hours and no reason heating house when nobody’s home....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and installs well. I don't like that if one of us leaves early it thinks we all left so raise the temp in order to save but we still home. Overall it works much better than my old analog unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very user friendly Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I am able to set my air on a schedule and also be able to turn it on before I get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the nest. Got 3 of them. Saved some electricity and got some rebate

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT PUrCHASE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I boought two. One worked and the other stopped connecting to the internet after 9mos. I reached out to google sipport and after some trouble shooting they sent me one with a temp charge to my account saying if i ididint return the old thermostat i would be charged. The replacment did not work, even worst then the one which i had. It took some time to trouble shoot and i even hired an electrician in case i was doing it wrong. Conclusion was that this replacment was a refurbished thermostat. I asked Google for an extention to ensure i was able to fedex back on time and prior to the suspense date being completed they charged me $235 for the replacment that didnt wven work and i no longer had. Over $600 later plus the cost of an electrician and I WOULD NEVER BUY GOOGLE product again. What a scam !!!!!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Workingmom. We appreciate your time sharing your experience on the Nest Learning Thermostat. We sincerely apologize for the inconvenience and frustration caused by the connection issues and the replacement malfunction. We understand your disappointment and frustration with the situation and this is not the experience we would like you to have. If you'll allow us to provide you with a better resolution, we would like you to reach out to our dedicated team of specialists on the Google Help Center so we can investigate and escalate the issue for this matter. You can reach us on our "Contact Us'' page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning the thermostat. Meanwhile, it has been doing an excellent job!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't control A/C due to missing C wire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to replace an old Honeywell t87f which controlled the A/C and Heating system. (Slave system for zone 2 connected to another master thermostat for zone 1) The Nest thermostat didn't work with the recommended wiring. Tech Support suggested to disconnect the A/C wire. Now I can heat, but the A/C doesn't work. I guess in summer I have to disconnect the heat wire, and connect the A/C wire , not very smart.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about these issues you've experienced with your Nest. It's possible that the Nest may have some power sharing symptoms without a C wire which is something our support staff can assist with. Feel free to reach out to our live support and ask for a senior agent for more details.

      Nest.com/help Nest

  • Rated 5 out of 5 stars

    So far so good!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is amazing and easy to install!! Right now it’s still learning when I’m home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happily saving money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like all of the nice features like larger pixels and being able to see whether I'm in cooling across the room, but most importantly, I am reducing my energy consumption. Seems more effective than the previous thermostat at sensing and maintaining temperatures. I do not have sensors elsewhere in the house and floor plan is mostly open, except hallway and bedrooms, which are usually hot anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device and great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very cheap and polished in the room plus has so many great features that were an added plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, easy installation, intuitive interface and very useful features. I'm really happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well and looks nice too! I would purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how this learns what you like and turns the temp up and down when no one is home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save some cash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Management with cell phone. Turn off while on vacation. Turn back on before arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to be able to monitor and change thermostat from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product !! Very easy installation & use !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is very efficient I can turn it on from anywhere with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome thermostat. Really worth the price and setup was quick and easy

    I would recommend this to a friend
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