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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 753 Showing 15,041-15,060 of 16,026 reviews
  • Rated 4 out of 5 stars

    Good tstat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to control temps remotely. A little pricey but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally talked the wife into getting this. Have had it for one month and already seeing the benefits. Very easy to set up and manage via smartphone. Automatically saves energy while we're out of the house. Looking forward to seeing the long term benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Nest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I need to change the temperature in my house no matter where I am at. I can do it all with the touch of my phone. The nest knows when you aren't home and goes into ECO mode. I don't have to worry about changing anything when I leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it since we installed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old thermostat that decide to give out, researched many different ones and decided on the Nest. Had a few people tell me they had some issues with them shutting off, but the more I looked into it those all seemed to be used errors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hoping its what its cracked up to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The research Ive done says tis thing is the best. Havent installed yet, but looking forward to it...Christmas present

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this time, I've only just installed it, but so far so good. I had an issue with the wiring and after a quick chat, the rep sent me a schematic specific to my system. I must say, that's likely the best customer service experience I've ever had!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The compatibility checker is not accurate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not compatible with my home even though Google's compatibility checker said it was. It turns out there are 2% of homes in the south that this thermostat is not compatible with, but their compatability checker will not catch it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the nest at my previous house. Could not resist getting it again. Very happy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best thermostats on the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this product is not a touch screen like the Honeywell thermostat I replaced it has even better features in my opinion. I like the farsight feature that turns the thermostat on with motion. Also the auto scheduling is a great feature too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on black friday. Got a sweet deal. Was bummed that total tech couldnt install it but its ok it was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my old thermostat, I would keep the house at 72 degrees and that was comfortable for us. Once I installed the Nest thermostat we've consistently keep the temp at 75 degrees. This thermostat is much more accurate. Strongly recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up retyrning this. It is a nice set up but i didnt like that it would change the temp without me telling it to.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Price was not much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gadget to have it in your wall but quiet pricey

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to control. Not easy to run in manual mode.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TUNDRA, thanks for sharing your experience. We regret to hear that you’re having challenges using the Nest Thermostat.

      We hear you and we’d like to help you the best way possible. In changing the temperature, swipe up and down the right side of Nest Thermostat. To navigate menus, tap the touchbar on the right to open the menu, then you can swipe to change what’s selected, and finally, tap to confirm. If you need further assistance, our support team is always available. You may contact us, and we’d be more than happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    A must have for every homeowner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest!! Before I bought my nest my AC would run all day. After installing and setting it, it runs about half of what it use to. You will save more than you paid for this thing. Highly recommended buy for homeowners!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power kept turning off and we had to plug in everyday to charge. We liked it but ended up taking it back.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced and not that smart

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to like these. Unfortunately, they are nothing more than a giant pain in the rump. It is not possible to turn off the eco setting, so if my home’s temperature stays at 70 degrees for more than an hour or two, it drops the set temperature to 62 for eco reasons. Except it’s the middle of winter in northern Michigan. And no matter how many times we turn this setting off, it turns itself back on. We were much happier with the cheap digital thermostats that we had before.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not blown away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not blown away by this. The learning feature is ok to begin with. You have to set a schedule if you want the house warm when you wake up or else freeze to death by the time it detects you are awake. The home away assist is not working as it should. So is it worth $199 I don't think so. It easy to use which I do like.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat keeps track of your a/c usage when we first installed it our a/c was running around 7hours a day and a week after learning mode took over our system went to running around 3 hours a day and it's still comfortable in the house

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HVAC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest but having difficulty getting it set up with the radiant floor

    I would recommend this to a friend
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