Customer Ratings & Reviews
- Model:
- T3007ES
- SKU:
- 4346501
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.
This summary was generated by AI based on customer reviews.
smart home addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to add this to our smart home as I already have the amazon echo and Phillips hue lights. Everything has integrated wonderfully and I can even lock the temperature with a password restriction.
I would recommend this to a friendTerrible product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat was so bad I uninstalled it. Nothing but problems. It took way too long to reach desired temp compared to my old one and would create its own schedule even when all of the automated features were completely turned off.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Kb124,
Thanks for letting us know of your experience and we're really sorry to hear Nest Learning Thermostat didn't meet your expectations.
If your Nest Learning Thermostat changes the temperature even though you've already turned off the learning feature, Auto-Schedule. It may be because of the existing schedules that were set before you turned off the learning feature.
To completely clear the existing schedules, you can select Settings > Reset > Schedule, then select Reset on your Nest thermostat. Clearing all the schedules should prevent the thermostat from changing the temperature on its own.
If you'd like us to work on your system and thermostat to understand why it may be taking longer to reach the desired temperature, please feel free to reach out to us here: https://support.google.com/googlenest/contactflow
Not that good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item after check the compatibility with the system that was already had in my home, but when i installed it, it wasn't working properly. The wires were setup exactly how nest asked to put them, but it wasn't working. I did the whole process, it wasn't cooling at all, so i removed and put back my previous Thermostat.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear about these issues you've had with the Nest Learning Thermostat once installed and we'll be happy to look into this with you if you can reach out to us through one of our support channels so we can determine what changes are needed in order to get this wired up and functioning with your system properly.
Nest.com/help
Best thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a little trouble with installation, but Nest help line sorted out the problem. Since then it's been great, sets my schedule and tracks hours used to reduce cost of electric bill. Definitely happy with this purchase
I would recommend this to a friendOk but hard to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cool idea but not easy to set up. Will need someone to come in and do it for you
I would recommend this to a friendGreat thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great to control the thermostat from one's phone
I would recommend this to a friendDoesn't last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work for long. After about a year of use it started falling all over the place and disconnecting from the Wi-Fi and going blank screen. We'd notice that air would be off for hours and the notice that the nest was just black screen. Not good.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Rvfarmstead, thanks for taking the time to share your experience with the Nest Learning Thermostat and it’s unfortunate to learn that it didn’t work for long. We understand how inconvenient it could have been for you when your system was off for few hours.
If your Nest thermostat isn't receiving enough power from your system wires and a common (C) wire is not connected to the thermostat, it will slowly start draining the battery which may result in an unexpected shutdown or disconnecting itself from your Wi-Fi network to preserve power. It may also be related to Wi-Fi connectivity issues where the battery drains due to the network usage of the device.
You may try to completely disconnect your Nest thermostat from the Wi-Fi network and try to use it manually for at least 24 hours. If the issue is resolved while it is disconnected, the battery drain could be caused by your Wi-Fi network. If the issue continues to occur, then the system wires are probably not delivering enough power, and your Nest Learning Thermostat may need a common (C) wire to get adequate power to stay charged up.
We may also need to learn more about this issue as there could be other several reasons why your thermostat goes off. If you haven’t yet, we suggest getting in touch with our dedicated team and we’ll do our best to help improve your experience, here: https://support.google.com/googlenest/gethelp
Ok but not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and works great but you need to manually add settings for the all 7 days and sometimes when I use the dual heat\ ac it needs to be set for certain times and at what temperature you want wether it be ac or heat. Just a pain.
No, I would not recommend this to a friendits an ok product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WE'VE HAD IT FOR MONTH NOW AND WE ARE STILL TRYING TO ADJUST TO IT AND ITS SETTINGS.
I would recommend this to a friendGreat thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Learning Thermostat is doing everyone we want it to do.
I would recommend this to a friendGift for parents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a Nest for my parents so they can monitor their second home before and after it gets rented, and also so they can pre heat or cool on their way up anytime they go for the weekend. They love it!
I would recommend this to a friendInteresting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is great to have the app on my phone, but I find the device without the app confusing and hard to use.
No, I would not recommend this to a friendCheaper items are touch screen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only gripe is that it isn't touch screen. Who turns a dial in 2016? I bought a Honeywell, but it didn't integrate with my Apple home or google home, so I changed to Nest. It's fine. But not as cool looking or as easy as the Honeywell wifi. Definitely has more integration with my life though. Worth the buy if you want to use a device to control it
I would recommend this to a friendNot even worth a look.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t remember disliking any piece of technology quite as much as these thermostats. When I bought them, I was really excited for their potential. I mean, they are beautiful. But like a vapid trophy spouse, they serve no real purpose and only serve to accelerate my search for a replacement. I actually despise these things with the whole of my being. First - all of the the hype is entirely unwarranted. I don’t see any real benefit from the “smart” or “learning” features of this thermostat. In fact, the complexity only creates issues. Learning? Hah, yeah right. One year in, and i am still adjusting the temp manually all the time. Could I program it? Sure but my old ones were 1/10th of the price and did the same thing. Old school programmables are light years better. Second - connectivity and power issues CONSTANTLY plague my two units. I have two zones, one which is brand new construction. Even with a 24V C wire, the unit constantly disconnects from the wifi and eventually drains. Tomorrow, I will be removing these units and reinstalling my $40 programmables. Then I will gift the Nests to the person who I truly hate most in life, so they can live a frustrating and anxious life in a poorly heated home. It’s a $300 glitter bomb. Stay far, far away from these things and save yourself time, money, and frustration.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello BLinNJ, thank you for posting your feedback on your Nest Learning Thermostat. We're sorry to learn that your experience with the device has been disappointing. Please know that your feedback here is appreciated and will be relayed to the right team so we can better understand what our customers' need and prefer when it comes to the products and services we provide. If you decide to give the Nest Learning Thermostat another go in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Cool. But not too cold.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This nest thermostat is awesome! The clear easy to read display draws your attention when you walk near where it is mounted. The customer service you get is awesome, and it is a really nice conversation starter.
I would recommend this to a friendNest review
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google nest may be good for some homes, but for ours is was not compatible with the our AC wires. Too many faulty errors for me to recommend.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JaredH, thanks for taking the time to share your feedback with us. We’re sorry to hear that you’re having an incompatibility issue with Nest Learning Thermostat. We can imagine how disappointing this experience may have been for you.
While most 24 V heating and cooling systems are compatible with Nest thermostats, there are some systems that aren’t compatible. We value your feedback, as we're always looking for ways to improve our products and services. If you have any questions, feel free to contact our support team here: https://support.google.com/googlenest/gethelp
Good product works but wifi cuts out a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi signal in two story house wouldn't work well keeps losing signal so kind of pointless
I would recommend this to a friendTerrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even last 2 month's. 30 days in said it had wiring error. Nothing wrong. Ran test all good again. 2 weeks later makes furnace run cold air on heat. Cheap original thermostat runs furnace no problem.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your feedback with us. We are sorry to hear that you are having issues with your Nest Learning Thermostat.
Some possible causes of this are the following:
- The thermostat is being miswired.
- Possible need of C wire (if you don't have, for power sharing issue).
- Incorrect orientation for heat pump system.
- Incompatible heating system.
If the thermostat is proven defective, your Nest Learning Thermostat comes with a 2-year limited warranty from the date of your purchase. If you haven't contacted our support team yet, we recommend reaching out to us, so we could learn more about what happened and help you resolve the issue: https://support.google.com/googlenest/gethelp
Thermostat Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to purchase the Nest thermostat on sale at Best Buy and very happy with it overall.
I would recommend this to a friendGreat priduct
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but was disappointed when Google took over. They are building a walled garden and I didn’t like that idea. If that doesn’t matter to you then this is by far a great thermostat and beats the others with it’s appearance. Only down sides were no Siri compatibility, and limited data downloads.
I would recommend this to a friend
