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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 764 Showing 15,261-15,280 of 16,026 reviews
  • Rated 1 out of 5 stars

    Only works with certain brand furnaces/ac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Bryant Furnace and Air conditioning unit. Does not work with Bryant nor a few other brands. Staff at Best Buy Eden Prairie were not aware of that and did not warn us. Please check before purchasing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for mobile control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two Nests in my home and I enjoy the fsct of their integration the smart home concept. However, after more than a year with it, I don't feel it has learned to maintain temperatures where we need them. Perhaps it takes longer?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt Work With My System

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently I have an upgraded system that has an extra wire. Because of this, the Nest could not be installed. I loved the look of this Copper finish though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nest will surprise you with all the features it comes with. Link it with your other smart home products and you'll love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a connected smart home. This was a great addition to goggle home. ComEd gave me a hundred dollar rebate which helped offset the cost.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt work after install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat didn't work after install. The device appeared to power up and the screen remained blank. Called google and went through their troubleshooting, but no change. The google rep told me to return the item to the store I bought it from.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi AndyM. Thanks for sharing your experience with your Nest Thermostat. We value your feedback and will take it into consideration for future improvements. If you need any additional support, don't hesitate to reach out to us: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I wanted this for the obvious reasons but it turns out that it helped me find a broken thermostat in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat that saves you money on your monthly electric bill and I capable of being adjusted when you’re on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Nest and now I will buying the cam too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this product. very simple and easy to setup. would order any of their product in a heart beat now. Recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a four family home and I love that I can Set a schedule for times I want my heat to turn. It has also save me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my new Trane system and really like it. I have other nest products that I use so this integrates in my app well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was reluctant spending $200+ on a thermostat but truely worth the money. Simple setup and customer support is second to none. Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest thermostat. It makes energy saving fun. It knows when I'm away and goes into energy saving mode.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to setup and simple to use. The package includes everything you'll need to install. App setup and configuration is straightforward. I would give this product five stars if it is compatible with Apple's HomeKit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot use unless you have a newer efficient unit, this made our unit mess up bad

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    excellent thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nest thermostats are pretty good at it maintains temp based on how its been set and starts learning immediately. It also lower temp when away saving energy bills, i recommend this product to everyone who is getting large energy bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the coolest devices out there. I love the schedule works and how you can use google homes or Alexa to control it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google can and should do better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive to not be compatible with my unit, got tired of the ERROR and OFFLINE issues so I returned it!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    May save energy, but requires yours.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find my app losing my schedule often. I will come in to a different temperature then what i originally set out for. It will save you money, and im sure its partially my lack of app knowledge. But i find myself checking on it often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wasn't a believer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy I purchased this product. After hearing all about saving money in the home. It certainly has paid off, glad we purchased.

    I would recommend this to a friend
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