Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 767 Showing 15,321-15,340 of 16,026 reviews
  • Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about the Nest! The app is especially useful. I love being able to see how long the heat has been running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving my money already!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for any house!! I love it! It's a plus to adjust the temp from your phone! Makes life so much easier!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I would recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learns my daily schedule and adjusts to save money well. However, does not work well with my wiring/ ac system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. I love the smart feature as i usually adjust while in bed. Perfect investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermastat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ve been been able to control my electric bill! I’ts still learning my routine. But I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy DIY install, awesome UI

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is the best smart thermostat in the market. The metallic black ring matches really well with the display too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for about 3 months and have noticed a difference in our electric bill going down. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it love it love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always interested in an intuitive tool like the nest it has helped my and my family with saving bills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can set timers and review all of this from your phone. Very convenient and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice smart thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked my first nest enough to buy a second one for the garage. Great way to save on energy costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Took about 3 days to learn our preferences. No need to touch the thermostat ever again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is awesome I’ve saved so much on my bill since I’ve added this product and it should be in every home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major savings first month

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was a breeze. After training I started watching my energy use. It dropped at least 25%. Love this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a Nest at my previous home, it became a must at the new place. Like the new color options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can change temperature on my smartphone while away. Also happy with the automatic away feature.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to buy two In one year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first nest in July 2017 on a best buy sale. We were building a house so I did not need it for a while. When everything was ready 7 months later and we were able to use it, it would not turn on. After speaking with nest they told us to return it to best buy. Best buy refused the return, so I had to buy another thermostat. I went ahead and bought a nest again and this one worked. I like the thermostat, don't like best buys 14 day return policy. I would purchase this product somewhere else. I would recommend the product to a friend, not purchasing at best buy though.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We apologize for your experience with the Nest Thermostat, as well as your experience with Nest support. We would only refer customers to the place of purchase if they wanted a refund. Our products do come with a two year warranty. While we wouldn’t be able to provide a refund in this case, any customer can contact us and we’d be able to replace a faulty unit that’s still under warranty by sending a replacement. Nest

  • Rated 1 out of 5 stars

    Does work with 2 wires

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box said it would work with 2 wires. Did not work. Customer service was great, but in the end still didnt work.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Raymond,

      Thanks for letting us know about your concern. We’re sorry to hear that your Nest Learning Thermostat didn’t work on your system.

      We always recommend using the compatibility checker to determine if your system is compatible here: https://store.google.com/us/widget/compatibility/thermostat

      If you need any help with any Google Nest product, please feel free to reach out to us so we can do our best to improve your experience here: https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    NESTnot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this item, instructions were not included, you have to call an 800# (out of country), ultimately hire a professional. No plate included or sensor

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy. Controlling it from my phone and the learning technology makes it easy to save money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for dual heat systems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have a dual heat system, don't buy. There is no capability for the Nest product to receive sensing info to enable the heat pump/ oil furnace to work properly.

    No, I would not recommend this to a friend
Sponsored