Customer Ratings & Reviews
- Model:
- T3007ES
- SKU:
- 4346501
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.
This summary was generated by AI based on customer reviews.
Difficult to program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend Nest thermostat. I found it clumsy to program. Not capable of sending alerts of any kind. Limited capabilities. I will return mine if possible and get a Honeywell to pair up with a Smart Things hub. All types of alerts are available... and can be programmed easily.
No, I would not recommend this to a friendThermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not accurate reading on the app, have to guess if the temperature is low
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there,, we want to help you achieve the desired control over your Nest Learning Thermostat. Our customer support team is happy to assist you with any questions about managing your thermostat settings. Here we leave you the contact link: https://support.google.com/googlenest/gethelp?sjid=1590758909924472272-NA
Not capable with wiring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Said it didn’t Ned to have a c wire but my electrician was still not able to install 15 day return policy is ridiculous when you need someone to install it.
No, I would not recommend this to a friendNot good for heat pumps
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work heat pumps. When temp is too low, this cannot set youf heater to auxiliary heat. Due to google nest, there was a short circuit in my unit snd heater stopped working and i had to get a new thermostat
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Awesome,
Thanks for letting us know of the issues you experienced with Nest Learning Thermostat. We understand that you had issues setting the auxiliary heat and that you encountered a short circuit on your unit.
Your Nest Learning Thermostat comes with a 2-year limited manufacturer warranty starting from the original purchase date. If you can reach out to us, we'd like to examine the issue and do our best to help you. You can contact us by visiting: https://support.google.com/googlenest/contactflow
Damages systems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest thermostats cycle the AC to get its power. This results in the AC compressor to come on every 5 minutes or so. This will result in excessive wear and tear on the system. Nest needs to come up with a better way to get its power.
No, I would not recommend this to a friendWaiting to Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting to Install - as I need to re-route some of my wiring.
I would recommend this to a friendBad integration
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These thermostats cannot average the temp with the sensors.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, BrianN. Thank you for sharing your concerns with your Nest Learning Thermostat. We're sorry to hear that your experience with the device didn't meet your expectations. The Nest Temperature Sensor is designed to give you an option to choose where your thermostat measures the temperature in your home to help keep you comfortable. If you are in need of any assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Expensive Brick
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year of use, the thermostat stopped connecting to the wifi. After over an hour with support fail to fix the issue and claimed my warranty expired a month ago. Good luck buying this brick.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Sharknado, thanks for taking the time to share your experience with us. We're sorry to hear that your Nest Learning Thermostat stopped connecting to your Wi-Fi network right after your warranty expired. We can only imagine how frustrating this experience may have been for you. We're hoping you will reconsider and keep using our Nest thermostats. We'll definitely do our best to provide you with a better experience on your next interaction with our services. You're more than welcome to reach out to our support team here: https://support.google.com/googlenest/gethelp
nothing but trouble
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the worst mistake I ever made. I want to return 2 of these google nests that I purchased . No one answers the phone of course so I can get directions how to return. They do not work. Keeps freezing up and than shuts off
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never actually worked. When we finally got to installed never work an since we are senior people we buy it in advance that way when my son came to visit and install the warranty expired.
No, I would not recommend this to a friendGood buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and the Nest support was very helpful.
I would recommend this to a friendGreat, but make sure you have correct wiring :)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Older homes may require additional wiring to install
I would recommend this to a friendnever recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s never worked well, you’re choosing your comfort temperature but it’s always going for 8-10 degrees higher
No, I would not recommend this to a friendWorks exactly as advertised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is not much I can write that has not been already said. I purchased Nest to replace what I thought was a failed thermostat and it turned out to be something else wrong, but we kept the Nest anyway because it really changed how we manage temperature in our house. Programming the 10 year old "smart" Honeywell thermostat required some sort of college degree I didn't possess so we were fiddling with it daily. Along comes Nest and managing temperatures and times is a breeze. Install took less than 10 minutes. We looked at Nest daily for the first week and now, 2 months later, we haven't looked at it in probably 4 or 5 weeks: it just works. I can think of no better accolade than "it just works".
I would recommend this to a friendSmart Thermometer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice thermometer! Wiring was slightly confusing!!!
I would recommend this to a friendWOULD NOT RECOMMEND
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVED this product while it was working. BUT It stopped working after a few months. Google said it was under warranty but never resolved my case for shipping and they are impossible to contact
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Bberry,
Thanks for bringing this to our attention. We’re sorry that the replacement device is taking too long to be shipped.
If you’re willing, please reach out to us again so we can check the status of the replacement unit and help you in the best way possible. You can contact us by visiting: https://support.google.com/googlenest/contactflow
WiFi doesn’t work very long
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t stay connected to wifi, started having issues a month after install, randomly drops 5 degrees and wastes a ton of electricity…. Not pleased.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Hoosier, thanks for posting your feedback on Nest Learning Thermostat, and we're sorry to hear that it's an unpleasant experience for you.
Nest thermostat changes its temperature automatically due to some factors like schedule, learned habits (auto schedule), and Home/Away Assist which makes your thermostat go to ECO mode. When you set your thermostat to Eco Temperature manually, it will hold the temperature until you change it, and your thermostat will immediately switch. Your thermostat and system behaviors are different when you manually switch to Eco Temperatures compared to when it’s automatically set. You can find some workarounds that might be helpful with your concern here: https://support.google.com/googlenest/answer/9235232
If you’re willing to tell us more about your situation, feel free to visit us here so we can investigate the reasons behind these issues, including its connectivity. Our dedicated team of specialists can guide you with checking whether this is caused by insufficient power, the thermostat, or other environmental factors: https://support.google.com/googlenest/gethelp
Sell unable to hook up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a house and installed this and the air conditioner stopped working. They said the wiring may have been manufactured wrong and they are sending us a part to see if it will work. Will update when we try again.
No, I would not recommend this to a friendReturned
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get it to work - called HVAC company and they said they always had issues with it. Ended up returning it and going with Ecobee, which we’re very happy with
No, I would not recommend this to a friendDid not work for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work for me. The unit kept sending signals to my boiler, made my home anobe 90s. I had to put my old thermostat to shut off. Not so smart.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi dumbo, thanks for posting a review. We regret to hear that the Nest Learning Thermostat isn’t working as expected.
Regarding the erratic behavior you observed with the thermostats, we'd like to know more about it to understand and offer a resolution. However, if the thermostats kick in at random times on their own, this is a part of the learning process. Nest Learning Thermostat has the feature Auto-Schedule that learns from the temperature changes you make on the thermostat over time and then creates its own schedules. You can turn off this feature to control the thermostat schedules all by yourself. Here's how you can turn it off:
With the Nest app:
- Open the Nest app and select your Nest thermostat.
- Select Settings and then Auto-Schedule.
- Tap the switch to turn it off.
On your thermostat:
- Press the ring and choose Settings and then Nest Sense and then Auto-Schedule and then Off.
We also recommend clearing the existing schedules by selecting Settings, then Reset, then Schedule and Reset again.
We’re hoping that you’ll give Nest Learning Thermostat another chance to improve your experience. If you need further assistance, our support team is always here to help. Please feel free to contact us anytime here: https://support.google.com/googlenest/gethelp
