Customer Ratings & Reviews

Works great, very intuitive…and looks sleek! Perfect upgrade

Super smart product! Great design! Would highly recommend this product.

Bought this open box excellent and I must say im very happy with my purchase. Shipping was quick and when it arrived it had all the parts and installed very easily. Would highly recommend.

Perfect for our need. Easy to instal an easy to use.

Had the generation before and this on looks and feels better. I love the slim design. I have it connected to my google which makes it even easier to use.

My house has inconsistent temperatures upstairs and downstairs (up to 5-6 degrees difference between rooms) because of a bizarre setup the builder used. With the thermostat and a sensor in each room, I’m able to use this to average the temperatures in each room instead of paying the $3500 the HVAC company wanted to charge to install a zone system. My rooms are now usually the same temp with maybe up to two degrees difference max. I love it.

Purchased this to replace my existing Gen 3 Thermostat. Installation was very simple and Google does a very good job helping you out, via their online setup process, to help through installation. Screen is much easier to look at, is all one piece, and includes more information, such as weather, that is not available on the previous generation. Software is very similar to last gen, however, I did experience some technical issues with my thermostat recognizing the external temperature sensor. After about 30 minutes, it seemed to have resolved itself so usure if this will re-occur or not. Overall, highly recommend for existing or new nest users, as long as you are happy with the Google/Nest ecosystem.

The device is very easy to install if you have a older version. That cable is the same.

It looks modern and clean, the installation process is easy, as long as the thermostat being replaced was done correctly.

The best Thermostat so far. I had the old version in my other house but now with the latest version its so amazing to touch and feel this device. Superior quality.

Love it..very sleek and loving the new screen. Easy to install and operate. Nice that it comes with a sensor for another room.

My biggest complaints about this device is the software which if this device is updated for 7 years like the Gen 3 was, this is all very fixable. Hardware: I am disappointed that I just could not pop off my Gen 3 next and pop on the 4th Gen. The engagement bases were slightly different for most likely good reasons but never-less the installation could have been better if the original base was the same. The label stickers easily fell off. Two fell off during the install and I needed to look up wire configs online to make sure I had them right. Once installed, the base did feel very secured. I did not use the white base plate. Google was smart to include the 2nd gen Temp sensor module. If it wasn't included, I would not have purchased one separately. Now I am thinking about getting 2 or 3 more because the 4th Gen Nest has the ability to average all of the sensors to provide a more even temp feel throughout the house. The gen 4 does better job of learning our house temp schedule better than gen 3. Software: During initial set up the software asks if the user wants to take a photo of the current wiring connections to be referenced later during install. I did take the photo and saved it however, when I needed to use it for reference it was not there. I recommend using the phone camera app and not the Home software for this portion. The gen 4 nest works in the Google Home software app only and not in the Nest app. I liked the Nest app much better. The Home app feels underdeveloped. The Nest Protects are in the Nest app while the gen 4 Nest thermostat is in the Home app and I cannot figure out how to get my Nest Protects to show up in the Google Home app. Having them both in one spot would be nice. My biggest issue is with the new display, bigger but not better. The gen 3 weather display was great. I could easily see the outside temp and the future temp in four hour increments throughout the day from across the room. The cartoon like weather animation was nice and easy to read. On gen 4, the temperature is very easy to see but the future temps are tiny and cannot be seen from across the room. Gen 4 only shows 1 hour increments and not 4 hour like gen 3 for future weather temperature. Gen 3 made it easy on a school day to know if it was going to be hot or cold later in the day to determine if the kids needed to pack a jacket. When viewed from across the room, the gen4 weather animation is blurry and almost indistinguishable between sunny, cloudy, rainy, and so on. A play on the gen 3 Nest weather display on the gen 4 larger screen would be nice to see.

Great device. Open box quality was exactly what i ordered. Extremely happy overall.

Replaced an older version and this one works great! Love it!

LOVE MY NEW NEST THERMOSTAT. DELIVERY WAS VERY QUICK. USING MY BEST BUY CARD ALSO GAVE ME EXTRA POINTA THAT I CAN USE TOWARDS FUTURE PURCHASES

Big upgrade for our original Nest thermostats. They look amazing.

Looks great and works as intended, also the rebates are nice!

Great product easy to set up and easy to use would recomande

Works well. Easy to use and set up. Added bonus of being aesthetically pleasing

This was a huge improvement! I had one of the original google nest thermostats and this one is lightyears ahead of that one. The only reason I decided to even change was cause I had things from when they were all supported by the nest app. The temp sensor is pretty awesome also gives a better avg temp for my entire home.