Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,194 reviews
Rated 4 out of 5 stars
Good but basic
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is definitely an upgrade but its very basic when it cone to how you can control it from the app. You cant turn it on or off you can just set comfort temperature.
This reviewer received promo considerations or sweepstakes entry for writing a review.
To be honest, this is a very basic smart thermostat. The sensor touch on the side is kind of hard to find sometimes. But it is nice integrating with Google Home and just being able to tell it by voice to turn the heat up or down and setting schedules and being able to do it from the Google Home app on mobile phone…it’s nice. I would almost advise considering one of the other models that’s slightly higher with a Brighter Display screen as well as a Dial you can turn. other than that it does well.
Hello digdeep0169, thanks for sharing your honest feedback on Nest Thermostat. We’re glad that it integrates well in your Google Home, and that you find it well. We hear your concern about the touch bar on the side, and we understand that having a dial you can turn is ideal for you. We designed the Nest Thermostat to provide a more simplified interface. Apart from the touch bar on the right side, Nest Thermostat is designed with ease of use in the Home app, even when you’re not at home to change the target temperature, select a mode, use temperature presets, change thermostat settings and a lot more. To learn more about the Home app control that includes video tutorial for a brief overview, here’s a link for you: https://support.google.com/googlenest/answer/9249866
Feedback like this helps us identify areas we can work on for users like you, and this will go to the products team for future improvements. We hope you’re making the most out of its features, and if you come across any support concerns that need our attention, simply let us know by visiting us here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Missing turning off and on automatically feature
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The schedule does not work. You need to turn it on and off manually. Unfortunately, the price is too high for a simple feature missing. It is a rip off. I wish I just bought a old simple thermostat, so I do not have to turn it on and off manually. I will throw this way and buy another one. It is a waste of time and money!
Hello there, DavidS. We appreciate your feedback, and we’re sorry to hear about your issue with the Nest Thermostat. Having to turn the device off and on to make the schedule work is not the kind of experience we want to share with you. We welcome you to visit our support team for comprehensive assistance here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Nest Smart Thermostat
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Nest Smart Thermostat was easy to install with the help of the app. Programming the schedule with the app was easy, as well. My favorite feature is changing the temperature using my phone no matter where I am!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I returned this unit. I had a c wire issue and even when fixed this thermostat gave me issues. Didn’t act reliably and google themselves couldn’t assist me with the issue. It would misread the actual temperature in my home.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple to setup and even simpler to use. Of note, this model is not compatible with remote sensors. If you need that for your home, this won't be the best option. However, if you just need a simple, attractive thermostat that you can control with your phone or voice, this is it.
Hey Kyle, thank you for sharing your review on your Nest Thermostat here. We're glad to hear that you had an easy time setting up the device. We appreciate your feedback on its compatibility with the remote sensors and know that we'll relay this to the right team for future improvements. If you have additional questions or need further assistance with your Nest Thermostat, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Design, Installation, Overall performance
Rated 5 out of 5 stars
Thermostat
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful design and stunning. It works perfect and very easy to install
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Google Nest thermostat is a fantastic addition to my home. Installation was a breeze, even for someone who's not super tech-savvy. The app is user-friendly and makes it easy to control the temperature from anywhere. It's sleek and modern, blending seamlessly with my decor. Overall, it’s a great investment for anyone looking to upgrade their home’s heating and cooling system.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thermostat lets me control my usage with manual, scheduled or even adaptive temperature control. It's really useful when you want to limit usage at certain times if day to help save at peak times. I like that I can check up on it from anywhere to go it from my phone! I have been a nest user since 2017 and there really isn't any other way I would choose to monitor my usage. It also can.be voice commanded via Google which is a huge plus.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this thermostat. I have the Nest learning for the upper part of my home and purchased this to cover the downstairs (different heating and cooling zones in my home) and to be honest, I like the look of this so much better. And not to mention, the price! This cost over $100 less than my other nest and I cannot tell the difference in use. I don’t need sensors, which aren’t compatible with this thermostat, so it doesn’t really matter to me. They’re both smart devices that I can control through my iPhone and google hubs. Plus, I really like how this one looks. I got the sand, which is a nice dusty rose/muted pink. Also, I installed both thermostats myself and they were similar in that regard.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best investment you can make for thermostat.
Looks great. Installed in 10 mins.
Helps control the home temperature in more ways than an old programmable thermostat would. I can even monitor status when I am away. You can edit schedules right from your phone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Nest works really well with the newer Google Home app. I liked the choice of color. This is called Sand although it looks a little more blush on the wall. But it is in the basement with the walls painted Sea Salt so keeping with the theme. My granddaughers like that when the walk up to it is like a small mirror. I like that at night I can set the temp from upstairs!
Rebate eligible.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For many years I was pleased with the generation 2 nest thermostat, unfortunately google decided to cease support for it so a replacement had to be found. After review this seemed to be an easy replacement, which it was. I was able to change over to this in about 20 minutes. Still learning all the 'bells and whistles' to it but overall, it was an easy transfer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my dad and he absolutely loves it. He is able to control it from his phone which helps alot when he is in bed on the second floor and wakes up cold or hot and needs to adjust it. He is getting older, so this is truly helping him stay independent. This one will not work a whole home humidifier though so please be aware of what you have/need before you purchase it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quick and easy install Google has a guided setup which takes about less than 10 minutes, very sleek really like brush nickel look and the screen is very subtle with limited controls performs very well the device learns your habits and finds ways to save you money which is cool. The google nest thermostat was the last piece to turning my house into a smart home and we really enjoy the ability to change the temperature of the house from our phones.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently installed the Google Nest Smart Thermostat (Snow) and I’m extremely satisfied with how it’s improved my home. Installation was straightforward, even for someone with limited experience—it took me less than 30 minutes using the Nest app.
The design is clean and modern, and the Snow color blends perfectly with my walls. It looks great and doesn’t draw too much attention.
What I love the most is how smart it is. It learns my habits, adjusts temperatures automatically, and helps me save energy. The Google Home app makes it super easy to control remotely, and I love being able to adjust the temperature from my phone or with voice commands.
The energy-saving features are a huge plus, and I’ve already noticed a difference in how often my system runs. It's affordable, easy to use, and works flawlessly.
Highly recommended for anyone looking to upgrade to a smart thermostat without breaking the bank!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have never had a smart thermostat, and for the money this has been one of the best smart home purchases I ever made. Being able to set routines and change the temperature of my HVAC without having to get out of bed on a cold morning has been game changing. The learning thermostat might be better, but I’d recommend this one to anyone wanting to try out a smart thermostat. The only thing I’d add is make sure you research the wiring for your HVAC unit. Google makes it pretty easy to set up, but they also make it pretty easy to mess up if you don’t know what you’re looking at.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the open box item via BB’s site. Everything but the manual was included - that is easy to obtain via google search. Anyhow. Some nuances in setup, I had to “lie” to the app to get it to recognize wiring. After that, scheduling was easy. Screen activation via presence is kind of nice also. Matter integration allows me to add to HomeKit and the interface is easy to navigate - same can be said for Google Home controls.
Do yourself a favor and get the trim plate, my thermostat was attached to an early 90s vertically placed electrical j box and the Nest plate integrates well.