Customer Ratings & Reviews

Install was easy and worked great for the most part. Like that it has replacable AA batteries so no need to run an additional power wire. Didnt give it 5 stars because it IS NOT COMPATIBLE with the nest sensor. I mean come on... what kind of nickle and dime nonsense it this from Google???? If you want to use the sensor (so that it reacts to the temp of a particular room instead of the thermostat location) you will have to spend $150 more on the higher end model. Simply poor customer UX.

The Nest is simple to install, setup, and monitor remotely. I’ve really enjoyed having them in our main house and second mountain home.

Easy set up in app and ability to set different modes. No issues with using remotely via app which has come in handy to adjust settings/temp when gone for longer period of time. My only dislike is system turns on when WiFi is off/disconnected and cannot control from wall unit. Also wish there was a lock feature so my child can’t adjust wall unit. Got it for $1 with comed savings so we are happy for that price but not sure I would keep it if paying full retail.

I bought two Google Nest thermostats to replace the 10-year old units I had, one of which was not working. Installation was easy. They work great. They can tell you outside temp, indoor temp, and humidity. Haven't really used the app to run them. But, I like that the option is there. And can't tell if I'm saving any energy because it's been 100 or more degrees outside for days on end. But, the potential is there for when this insane weather subsides. Also, I didn't get the optional backing because they cover up the hole that was in the wall already and the backing plate was unnecessary.

Replaced an old thermostat with the Google Nest Thermostat. It was a breeze to install and setup as google directions on the app walk you through it step by step! Looks Great on the wall and so easy to use via the google app and also with my Alexa app. Great product.

I’ve been using the Google Nest Smart Thermostat in Snow for a few weeks now, and I really like it. The setup was a breeze, and I love being able to control the temperature from anywhere with my phone. The Snow color looks sleek and modern in my home, and the energy-saving features have already lowered my utility bills. Overall, I’m really impressed with this thermostat.

For many years I was pleased with the generation 2 nest thermostat, unfortunately google decided to cease support for it so a replacement had to be found. After review this seemed to be an easy replacement, which it was. I was able to change over to this in about 20 minutes. Still learning all the 'bells and whistles' to it but overall, it was an easy transfer.

When technology gets in its own way. Touchscreen is great, except when it doesn’t work. Got this to replace my Ecobee. Sleek design, quality feels great to the touch, simple installation.

The product was easy to install being. I already had one and our other home. Unfortunately, there was not a backup plate to cover the thermostat that was taken off. The description on the box made it appear that there was a backup plate however we had to buy that item separately.

It was super easy to install myself without ever doing it before, its being working great without problems for either connection or functionality. I cant believe the proce i got it compared to other similar products with same functions.

I love it; it keeps my warming system in my house under my control and DOES save money. easy to use and install ( just follow the instruction and do not act too smart )

Great little thermostat. Not sure what the expensive one does but this does the trick. You can turn it on and off from anywhere. You can create a schedule. What more one needs?

Great thermostat. I had the upgraded version of the nest until it broke when my son threw it across the room. Everything works as it should.

I’ve had the nest for about two weeks now and so far everything is going well. I love the fact that I can check the temperature in the house when I’m at work and also lower it when I go to bed or when I’m not going to be home. I thought you would be able to set alerts for when the temperature goes above or below a predetermined setting but you are not. My heat-only system didn’t have a c wire so I purchased an adapter online (NOT the nest power connector) to power the nest and it has been working great. I’m so satisfied I purchased another one for my second zone. As an added bonus I was able to get a rebate from my power company, too. The install was fairly straightforward but not without its issues. It took a few tries for the nest to detect all of the wires which was a bit frustrating because the wires are supposed to be “locked in” by little tabs on the unit but not every wire was able to be “locked in” and still detected by the unit. If the adapter wire was ran behind the wall it might have made that easier but I am not too sure. Since the unit has been working ok that is a project for another day as I am not too bothered by the exposed wire to the outlet. It’s important to note that I am not an electrician or very “handy” when it comes to DIY projects but I am generally able to figure it out between the instructions and YouTube/Google. The setup process for Google products has always been a headache for me and this was no different. Luckily, customer service was open late to assist me and get the device setup. The issue that I was having was the google home setup process kept failing at the very end saying “something went wrong.” I had the most recent version of the app and tried all the troubleshooting steps like factory reset of the nest, phone reset, with no success. Surprisingly, the customer service rep had me turn off cellular data on my cell phone and restart the setup process with just Wi-Fi on and that worked to complete the setup. Who knew!?!? Overall I am very satisfied with the entire experience and would recommend the nest to anyone looking for a smart thermostat. The install process didn’t require a high level of skill to complete just a bit of finesse. The manner in which the app walks you through the entire process is easy to follow. Another important note is that this is my first smart thermostat so I have not had experience with the prior nest app/device. The google home app is intuitive and simple and makes using the nest a breeze. The nest device also shows the indoor humidity level and current outside temperature which is pretty neat.

Very good product with easy installation. Very simple to use from the App.

Easy to install! Got it with a discount of $25. Looks better if you install it with a plate to cover previous holes.

Simple to install. Great to look at and easy to use

Same as old, just with a better design. Setting up was only slightly tricky, not because of wires, but because of the app.

I purchased the open box item via BB’s site. Everything but the manual was included - that is easy to obtain via google search. Anyhow. Some nuances in setup, I had to “lie” to the app to get it to recognize wiring. After that, scheduling was easy. Screen activation via presence is kind of nice also. Matter integration allows me to add to HomeKit and the interface is easy to navigate - same can be said for Google Home controls. Do yourself a favor and get the trim plate, my thermostat was attached to an early 90s vertically placed electrical j box and the Nest plate integrates well.

Easy to install, easy to program using Google Home app. Smart enough for our needs. Attractive. With rebates from my utility, made money by buying it.