Customer Ratings & Reviews

Great help And Customer service for my Neat purchase

Sounds like you found a smart home gem! It's fantastic that the product offers great value, ease of use, and compatibility—especially when you catch it on a promotion. Setting aside time for installation seems like a good investment considering all the features and convenience it brings. Checking compatibility in advance is a smart move to ensure everything works seamlessly with your existing system.

The best thermostat. love to able to precool the house before arriving home

Easy to use we like it. Just follow the set up instructions and you’re on your way.

this smart thermostat keeps the house in the temp range all year without me having to switch between heat and cool.

Works, but it is worth getting the better one. I had the other one and was being a little cheap and regret it. If I could exchange it I would. Oh well.

Excellent product im try 2 weeks and recommend 100%

Needed to replace my first gen Nest thermostat and this one was easy to install and works great.

I do not have central air conditioning and as such, did not feel that I needed the more advanced features that the learning Nest model offers. So I purchased this model instead and am very satisfied with it so far. It's extremely intuitive to use and I love being able to not only actually program my heat (I had an old mechanical thermostat before this), but also to be able to control it remotely in case I'm gone for extended period of time. A word of advice for anyone looking to install this themselves, make sure to take full advantage of Google's compatibility checker ahead of time and learn the wiring of your HVAC/current thermostat first. I needed to have a C wire in order to use this product and while this wire was in the wall with the other two wires that my old thermostat used, the C wire wasn't actually connected to anything. I had to connect it to the new thermostat but also find it on the other end and connect it to the terminal on my boiler. If the wire didn't already exist in the wall, I believe I would've needed to run new wiring in order to use this product. The point being, setup was actually pretty easy but required me to have a deeper understanding of the wiring in my house first. The only potential con I would point out is the mirrored surface of the thermostat. If you plan to install this on a wall that gets a lot of lot or is otherwise very visible from other parts of the room, the reflective surface may bother you. Also, make sure to check with your local utility company as they may offer a rebate on this and/or other models! I was able to save an additional ~$30 by submitting for a rebate after purchasing.

I mean I guess technically you don't have to go with Google as your tech daddy of choice, but whoever you choose, getting their smart thermostat is basically a no brainer, because of how much you can save on electricity / fuel; for an economy version i'd rank this at S-tier; seemless integration and connectivity

Easy to install, great for controlling your HVAC especially if you have a fixed schedule or if you are gone a lot. Nice to be able to control from outside the house while cleaning HVAC (disconnect pulled). Saves on electric bill

I think as far as smart thermostats can go, this was the easiest to install possible. It came with very clear cut instructions, there's a video available for you to watch that walks you exactly through the process even though a lot of thermostats are different it explains to you exactly what to do. Everything is labeled clearly, and it makes the process a lot less difficult than it seems for people who are unfamiliar with any sort of handiwork. It has fantastic features and saves money on our energy bill. Only wish that this had a lock feature where we could set time frames for the thermostat to lock with a pin code or something. I know the newer version features this, but I would think a software update could easily override that.

Make our life easier to control temperature at beach house.

Surprisingly easier to use than I expected pretty much without even trying I've already saved money or not my energy cost and like I said I haven't really set things up on a schedule yet very happy with the purchase should have done it years ago

Bought this in place of unreliable Honeywell Smart Thermostat. When we bought our home in 19' we had a Honeywell Smart Thermostat. However it was a nightmare to setup *Had to do weird things with wifi on phone to get it to recognize the Honeywell wifi* This was a welcomed change and led my crossover into the Google Home Ecosystem! I set it up initally and have NEVER had to take it off the wall because it lost connection or would not connect. It works effortlessly with the Home App and is very easy to set up a schedule and tweak all of the settings on the App. Also super easy to control when away from home! The screen is NOT touch screen lol. The build in pressure buttons on the side is very neat and sleek since there are no visible buttons. It take a while to get use to swiping up and down for temps if you are adjusting the temp on the thermostat. A great introduction to Smart home tech. And it is SUPER reliable!

Easy to adjust temp on app, learning curve on device, but easy once you figure it out! Great for someone who uses mobile technology regularly, may be harder for people who aren't as familiar with technology

Impressive! I’ve always used the programmable ones from the big box store but tried this one and it works great and I like the app.

I had the higher end one before so I am partial to that one. It was much easier to operate than this one. This was easy to install and I use my app to adjust the temp. I would recommend the higher end one but this is good for budget means.

This is a Great Device, very easy to use and set up.

The Google Nest Thermostat is very easy to manually operate and control, but it doesn't offer a ton of smart features compared with other smart thermostats and it lacks the ability to “learn” your behaviors and routines.