The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
Rated 3 out of 5 stars
Great ice maker IF you have a drain!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product arrived slightly damaged, albeit on the top right rear corner and slipped under the counter just fine. That in and of itself isn’t the reason why I wound up returning this product. Buyer must know that this ice maker requires a drain. Despite the manufacturer stating the contrary, the on board overflow tank would fill with water within a few hours and would start beeping non-stop until the tank was drained. Here’s the kicker, this overflow tank is in the rear of the unit. As you can imagine, the entire ice maker needs to be slid out, and the drain procedure was tedious as well. All in all, if you don’t have a drain, stay away.
No, I would not recommend this to a friend
Brand response from Product Expert
Posted .
Hello,
We are sorry that your item arrived damaged. Please contact us at [email protected] with your order information so that we can assist.
Thank you, Hanover
Rated 1 out of 5 stars
Don’t buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ice maker was missing the door handle and the drain hose is bad quality, the machine is very loud
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Terrible
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ice machine never worked from the beginning. In the process of dealing with the manufacturer and not having much luck. I would not recommend this product.
No, I would not recommend this to a friend
Brand response from Product Expert
Posted .
Hello, please reach out to our customer service team at [email protected] and they will look into this for you.
Rated 5 out of 5 stars
Good Ice Maker but installer was terrible.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ice maker is great but the install team was so unprepared to put it in. Best Buy is hiring people from the state of Louisiana that used to be a hauling company to install ice makers that they had no idea how to do it.
I would recommend this to a friend
Brand response from Product Expert
Posted .
Hello,
We are glad to hear that you are loving our ice maker, but apologize that the best buy installer was not a positive experience. We would suggest contacting Best buy directly to provide feedback.
