Customer Ratings & Reviews
- Model:
- 60DU6070
- SKU:
- 5987500
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.3 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers enjoy the picture quality and price of the 60" Class - LED - H6 Series - 2160p - Smart - 4K UHD TV with HDR. Many customers commented on the great picture quality and felt that the price was reasonable for the features offered. Some customers also mentioned that they liked the smart TV options and the easy setup process. However, a few customers mentioned some drawbacks such as the limited number of apps, short lifespan, issues with the remote control, poor refresh rate, and overcompensated color/contrast/sharpness out of the box.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
The Whole TV crashed after a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this set on November 4th. Tv had great picture and a decent sound. However as of yesterday (December 21st). The TV no longer works. Every time I turn it on it just automatically pulls up the source screen and won’t do anything other than that screen. If I press any other button it turns the tv off and back on to the source screen again. The only way to get the tv to even turn off is to completely unplug it. If I don’t then it just keeps turning back on. It’s impossible to watch anything. Since it is outside of a month I can’t return it towards a different set. Extremely disappointing since the TV itself was very nice up until this point.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .That is unfortunate and not the type of experience we want for our customers! We're here to help if you need us at www.hisense-usa.com/support or by calling 1-888-935-8880.
- Pros mentioned:Picture quality
Youtube app stopped working after 3 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself (screen, color, resolution) is good. However, the youtube app that comes with the TV stopped working after only 3 days of use. It gets stuck at loading only after 2-3 minutes of streaming. Tried everything I could but nothing works. And I bought this TV mainly to watch youtube...hate to buy another TV stick for youtube.... Currently I am waiting for Hisense to come up with a solution. Don't really want to go through the hassle of returning the TV...
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .That is unfortunate and not the type of experience we want for our customers! Please direct message us on the Hisense USA Facebook page (https://www.facebook.com/hisenseusa/) with your contact info so we can better assist you on this issue. Make sure you include the review when you message us.
- Cons mentioned:Remote control
Do not spend money on this TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 months I started with a problem receiving the remote control. Talk to Hisense and they then said they are the Batteries replace the batteries and it worked fine for a while. After 9 months of use, the applications began to freeze, I had to disconnect the TV and connect it to make it work. Talk to Hisense again and they never solved the problem. Now I have a TV that is only rubbish because the one year warranty expired.
No, I would not recommend this to a friend - Cons mentioned:Reliability
Bad review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV after I had it 1 year 3 days it started powering off for no reason. We did the research as it is the company knows they have a problem with this TV. The recommendation was to bus a new power board so we did for like 60.00 after a week it started doing the same thing. So for me a very bad four hundred And something dollars very bad spent. Emailed Best Buy’s and no reply.
No, I would not recommend this to a friend - Cons mentioned:Remote control
Thought was a great price should just got samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchase 3 of these for our home they freeze once in a blue moon remote freeze to the point you have to unplug the TV and replug to get remote to work again. when remote freeze wont change channels or do anything other then power on and off, to fix the issue hold power for 10 seconds on remote and then unplug TV. work for us. also don't have SPECTRUM APP. for TV channels limited on app access!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi! We are sorry to hear that you are experiencing issues with your TV. A new software update has been released to address this issue. Please check for available firmware upgrade on your TV (Settings> Support> Check Software Update). To request for a copy of the firmware update, please call us at 1-888-935-8880. Be sure to have the model number ready when you call
- Cons mentioned:Refresh rate
Watch 1 movie and returned it.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Specs sounded like what I needed. Looked good at the store. Watched Dracula Untold. Found what this TV was really worth. Whatever I paid was way too much. Refresh was terrible. Even live HDTV was difficult to watch. Positive I won’t be looking at this brand again.
No, I would not recommend this to a friend - Cons mentioned:Reliability
man...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this television mid 2018 which began a subtle (but definitely noticeable descent to it's death this morning. It is no wonder that we have amassed more trash than bio-mass with this junk. Not even three years? Really?
No, I would not recommend this to a friend Shuts down immediately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV on December 2017. About 5 months ago, the tv began randomly shutting down. The Hisense rep walked me through the troubleshooting process of factory reset. Which would temporarily fix the Issue. Now, the tv won’t even power on for more than 20 seconds. Now that I am out of my warranty, Hisense cannot do anything except recommend a repair. The TV has been regularly updated and well taken care of. I even bought another power supply cord which did not change the outcome. Still having issues. I’m somewhat disappointed because the BestBuy rep swayed me away from buying Samsung or LG towards Hisense telling me they “skip the middle man” and is virtually the same TV. Not happy about my selection.
No, I would not recommend this to a friendHorrible Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spotted this tv at an amazing price on Best Buy’s website. The tv offered many great functions from the description. Once I got the television home and I began to go through the settings the screen began to flicker and bounce to every setting, but the one I wanted. The tv volume went up to 100 and as I would try to turn it down it would bounce back up to 100. I couldn’t control the volume and I couldn’t go to settings because the tv wasn’t functioning properly. I returned the tv the very next day. If the tv would have functioned properly this would of been a great deal. I ended up exchanging this for another tv, that cost more, but I’m happy with it
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .We have recently been advised of an issue on certain TV models where the TV volume changes without user input. Our analysis correlates this with certain third party universal remote control applications (for example, the Peel universal remote app) resident on smart phones or tablets in the same local WiFi network sending a command to the TV to change the volume without user input. You can resolve the issue by uninstalling such applications from your smart phone or tablet. If the issue persists, please contact the customer care center for the third party application. We hope you'll consider Hisense again in the future. If you do, we're here to help if you need us at www.hisense-usa.com/support or by calling 1-888-935-8880.
- Cons mentioned:Reliability
Only lasted 29 months and board went out! AVOID!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well up until today when the board went out. Only had a 2 year warranty. Definitely avoid, no reason for a TV to only last 29 months, especially with as little as this one has been used.
No, I would not recommend this to a friend - Cons mentioned:Remote control
Problems with controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works well, the problem is happening when using controller, you need to repeat the command several times to get it done, it looks like bad battery ( obviously not the case). Don’t buy it!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Please call us at 1-888-935-8880 so that we can assist you with your television.
Bad picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is terrible. It does NOT have 4k, and does not upscale. The companies support is not good. Just believe me when I say that everything with this tv is a headache if you try to get what you pay for in this product. No 4k. My mothers older Samsung tv out performs this tv in every way and it cost less. If you try to use the smart tv choice, EVERYTHING IS ABYSMALLY SLOW. If you bring it up to support, all they say to do is reset the firmware and it should fix everything. Believe me, this TV sucks.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Tv sucks
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted a little over a year then started turning itself on and off will never buy this Brand again
No, I would not recommend this to a friend - Cons mentioned:Apps
Better off getting a Samsung!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible picture. Barely any apps able to download. Worth the cheap price but expect cheap quality
No, I would not recommend this to a friend You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this 4K TV on Black Friday 2017 for roughly 500 bucks. I have had nothing but bad luck with this TV, interferes with my sound bar, screens are lagging. Netflix is slow/buffers (wifi is fine to run Netflix on all other devices) etc. I have since taken it back. Spend the couple extra bucks and get a TV that is of good quality/reviews I will be worth it in the end.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .That is unfortunate and not the type of experience we want for our customers! We hope you'll consider Hisense again in the future. If you do, we're here to help if you need us at www.hisense-usa.com/support or by calling 1-888-935-8880.
Good buy, but poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this tv has given us a lot of problems and right when I was ready to excersice my 5 year warranty, the store says they can pick it up, repair it and delivered back, and on their geek squad phone line they say they can't not pick it up and repair it. So, no TV swap or repair
No, I would not recommend this to a friendNot so great!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for the size but around 14 months following the purchase, picture started to go in and out while watching. Does this Occasionally. I guess when it take a notion. And of course only 12 month warranty. Salesman told me this brand would be good choice. Disappointed!
No, I would not recommend this to a friendDon't Buy It...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hisense will not stand behind their products! TV is terrific until it is not. Power issues caused us to contact support for Hisense and we were given the run around. Buy a standard brand. Don't fall for the affordability.
No, I would not recommend this to a friendHorrible TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv does not work well with dark scenes. Watching game of thrones is basically useless since you can’t make out what’s going on.
No, I would not recommend this to a friendTv hisense 60’
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad repaired the tv for shutting off. Month later tv started to do same thing again and they put brand new switch board in it
No, I would not recommend this to a friend