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Customer Ratings & Reviews

Your price for this item is $260.99
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The regular price is $289.00

Customer reviews

Rating 4.5 out of 5 stars with 467 reviews

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91%
would recommend
to a friend
Page 1 Showing 1-20 of 467 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    For the $219-$239, worth it!

    Posted .

    Having only owned this for a couple days, I think for the price on sale of $219-$239 it's absolutely worth it. Pros: - Display! Even at the regular $289 everyday price, you will NOT find a 1080p, IPS panel looking this good on a device until you hit around maybe $499 before any sale prices kick in. HP rates this at 250 nits, and indoors for those working for home, you will comfortably have it around 70% of that. It does come out of the box at around 1536 x 864, but you can change resolution to be Native 1080p, or max it out at 2194 x 1234. Thin bezels on the left and right side too. Great for watching movies! - Keyboard - Comfortable key spacing and travel to me for typing quite well on it. I will say it's overall positive, but the keycaps do feel a little cheap. Again, typing is very comfortable on it so I think it's something that is good overall. - Performance - Snappy web browsing performance, and even though the site here lists the Intel Celeron N4000 and an HP rep confirms this... my box said it has the newer Intel Celeron N4020, but even with that, it will stop auto updates at June 2026, not 2028 like other N4020 machines. - Battery - Mostly web surfing, watching an episode or two of One Piece, and some clips on YouTube, getting over 8.5 hours and that's with brightness over 80% just because I tend to like it a little brighter. Solid battery life. - Camera - Webcam looks good in the camera app, maybe a little too bright like over exposing, but not a bad look. 720p. I have seen Chromebooks and WIndows devices cost 2-3 times more with much worse webcams, or none at all. For Zoom, Microsoft Teams, Skype, etc, I think it's a passable look. Cons: - Build. Plastic all over, and it's a kind of cheap feeling one. I don't mean that in a deal breaker way, and funny enough it makes the laptop feel lighter than it looks, but my wrists and forearms on the keyboard deck as I type feel... off? I'm coming from an Acer Spin 713 or other aluminum keyboard decks, and this feels not as well built. On a positive, there is very little to no keyboard flex, so the keyboard deck definitely feels reinforced. Again, not a deal breaker, but upon touching it I can feel this is where they get good performance and a great display for under $300. Note that this laptop is still a Chromebook, so it does NOT run Microsoft Windows. The OS, I mean. Microsoft Office apps it CAN run, but it's the Google Play Store apps or the Office Online version. For personal use, I think most people may be fine switching considering that Google Docs is free and for basic, personal use is fine and cloud connects to our ANdroid phones natively, or can sync to iPhones by downloading those apps form the App Store. For students needing Office, if you're primarily writing APA/MLA format essays, absolute basics in Excel or smaller Powerpoints, those Office apps should be fine to use with your student login or your own 365 license, but it ONLY works with 365. Office Home licenses CANNOT work on ChromeOS. If you're primarily using it for home use (banking, YouTube, social media, online browsing), I see no reason to buy a Windows device in the same price range. Chromebooks are much snappier for these tasks at this price point, and updates are seamless and non-intrusive. If you're needing programs made for Windows, or are an "expert user" of Microsoft Office apps, or need Publisher or Access, stick to Windows, but absolutely get an SSD for better speed, and ideally 8GB RAM and a Core i3/AMD Ryzen 3 for a good experience. Elementary/Middle school kids learning remotely, this device is perfect for. You can use Canvas, Zoom, Office if needed through the Play Store, and for parents you can use Family Link to lock it down or set time limits with a supervised Gmail account that is compatible with Chromebooks. If my niece didn't prefer smaller devices with a touch screen, I would gift this to her and have no issues. For now, my sister has an older 2015 model Chromebook that will get updates until 2021, but at this price and this holiday season, I will probably gift this to her as an upgrade and not have to stress it for at least 5-6 years.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    My first HP chromebook and I love it!

    Posted .

    I love this chromebook! It’s all plastic and really light but feels solid. Not MacBook Air light, but really comfortable. It doesn’t feel like it’s going to break when you pick it up and handle it. The hinge is also pretty sturdy, but the screen does not lay flat. The speakers are only OK. No bass at all but very clear so I’m happy with them. They keyboard is only OK. I prefer a louder more clicky keyboard like on some Acers, but this keyboard will do fine. The touchpad is big and swiping feels good, but it’s weird. It kind of feels and sounds like it’s loose. Like it moves ever so slightly before you actually press it. Not annoying at all, but definitely there. The matte 1080p IPS screen looks great for a $239 machine. I pulled up some pictures on Pixabay and the screen looks pretty good compared to the gorgeous screen on my Zenbook UX461 and my iPad 7. It doesn’t get super bright but I can live with that. Really happy with the screen. I don’t have any experience with Celeron processors, but it feels snappy enough. I experimented with multiple YouTube videos and a TubiTV movie all running at the same time with no issues. There was a tiny bit of lag when switching between these windows, but normal people movie watching doesn’t have any issues at all. I’m getting 17748 on Octane 2.0 and 528 on HTML5Test. The jury is out on battery life, though. I get a sense that 8 to 9 hours will be about average. At $239, I can definitely recommend this chromebook!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Chromebook

    |
    Posted .
    Owned for 3 weeks when reviewed.

    So far so good. Have had no issues as of now. I got this Chromebook in exchange for another Chromebook from a different brand that I returned to best buy. The other brand was randomly rebooting for about 3 weeks usually during my son's zoom classes. So far this one did something similar, but only once and it was during a time it actually updated something. This Chromebook has been working like its supposed to. I got it for my son and he is able to use it fine. It's user friendly and of course I always trust HP....I should have gotten this HP in the first place, lesson learned.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Surprisingly good

    |
    Posted .
    Owned for 10 months when reviewed.

    Bought it for a black friday price of $150. For what you get in notebook this thing is pretty decent. Good: - 1080p screen w/ ok colors - Keyboard - Celeron is speedy for chromebook - Thin Bad: - 32gb eMMC

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    A great laptop

    |
    Posted .
    Owned for 1 month when reviewed.

    I bought this laptop for my daughter and she loves it...she said she likes how clear the screen is and that it is very light to carry and it runs fast.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Simple and Sleek

    |
    Posted .
    Owned for less than 1 week when reviewed.

    My PC died, and I considered buying another Windows tabletop. But I decided not to because I have an IPAD Pro that does everything I need it to do for me, except writing. I do all my writing on google docs, so I bought this Chromebook primarily for writing. It serves my purposes perfect. t's a computer without Windows. So it's very simple in operation. I don't need the simplicity, but I do appreciate it. It's just you and Google Chrome. It's the perfect laptop for those who do most of their work online and don't need to download a lot of software. As I indicated, it's great for writers who uses mostly google docs. However, It does come with Microsoft Word. I don't know if you have to pay for it or not, since I don't use it. It's very thin and attractive. The one negative is that it's advertised as 14". I measured it, and it's exactly 12 7/8". Not cool. It should be advertised as 13". Very misleading. That's why I didn't give it five stars. However, I still like it a lot. It's a good workable size for me. Overall, I'm very satisfied. Great price!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Chrome Book 2020

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This is my second chrome book. My first one never had a problem, lasted for over ten years and was so much easier to use compared to other computers. This new one was super easy to set up. And unlike other computers, there are no constant updates and downloads that impede the user's ability to use the computer quickly and efficiently. I would give this computer a HUGE thumbs up!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Decent Gift Idea

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Pro’s: lightweight, fast charging, very easy set up (came with instructions and it did not take long to set-up (like 5-10 minutes). You just need a google email address (it’s free to set up)/password & you are logged onto the chromebook), bright screen, fast connection to internet, can download apps from Google Playstore Con’s: camera quality (not the best but I was not expecting anything fancy or top of the line), sound quality (it is decent enough but could be better but you can always connect speakers to it and that can fix that issue), no backlit keyboard or touchscreen (I knew this prior to buying so not a con as in a reason not to buy the product but it would be more beneficial if this (& other affordable chromebooks already came with these features) I would recommend this product to anyone who is looking for the very basic usage: streaming movies/tv shows, paying bills, shopping online, learning how to use this device or becoming familiar with technology in general. This is like using a phone (using the same/if not similar systems) but with a keyboard and bigger screen; it doesn’t have all the extra unneeded apps/programs taking up most the internal space (like laptops) and you cannot use Microsoft Office on this device (no worries; you have access to google features similar if not the same as Microsoft but for free: google docs, slides, powerpoint, etc…for free so let that sink in). I believe this would be ok for virtual learning to serve the purpose it is supposed to. I purchased this as a gift for my mom due to the fact she needed an “upgrade” (in this scenario: bigger screen, keyboard & something very basic) from a tablet she had, this fit the budget and current needs and I’m sure she’ll like it once she plays around with it some more so I’d give it a try. If you need or want something to do more heavy duty things such as gaming, editing, burning CD's/DVD's, working from home (depending on what programs & such are used) I’d highly recommend a laptop or Apple product because you’d have more flexibility, quality: specs/graphics/picture/sound quality etc…but if you just need something to get by, past the time without breaking the bank this is good.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Okay Chromebook, not the great

    |
    Posted .
    Owned for 1 week when reviewed.

    Overall, good HP Chromebook. I like that it is lighter and the screen resolution is 1080p. But, the plastic design does not feel it is going to last. My old HP Chromebook from 5 years ago had better plastic materials. I bought this on sale for $219. Do not buy when it's full price $289, it is not worth it, purchase when it's on sale.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great Chromebook - Tech Savvy Guy

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Only buy this if it's on sale for 149.99 or less. I would not buy this at any other price, and I recommend that others do the same. Keyboard - 3/5, feels cheap but functions Touchpad - 3/5, feels cheap but functions Display - 5/5, and that is where this Chromebook shines. The IPS panel is beautiful, and there is nothing that even competes with this at a higher price point. Battery - 5/5 easily does 10 hours or more OS - Chrome OS is a great OS when you get used to it. However, I run Linux (GalliumOS) on this Chromebook for better functionality. Overall build - 4/5

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Awesome Chromebook, Awesome deal!

    |
    Posted .

    This computer rocks for the price, the screen is crystal clear and the speed is great because it is a Chromebook, for those of us who love Chromebooks and the flexibility they provide this laptop is a steal and well worth the money at this price. What makes Chromebooks so great is the Android app store, thousands of apps run on this computer. Chromebooks are not Windows, if you need a Windows specific program you will not be happy with this computer. If however you understand the strengths of Chromebooks you will not be disappointed with this laptop, The full HD Screen is a thing of beauty.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Perfect budget Chromebook offering from HP

    |
    Posted .
    Owned for less than 1 week when reviewed.

    This is my first chromebook and I checked out good reviews from Slickdeals and BestBuy Forum and the product stands by its great reviews. Unboxing and Setup : It took around 5 mins to get things synced with my Google account and have the updates run through. It offers wonderful integration with Android devices by pulling up optional apps and messages. Build and Features: The build quality is great and surprisingly good for a device in this price range. There is a cushion between display and body and also the bottom of display in case it rests on table. It closes and opens in a sturdy fashion and the cushion between display and frame may make it look like there is a gap but not . I was worried about that seeing some reviews but that is not true as it completely closes. The display is great and by default it comes configured at a resolution lower than 1080P for better visibility of texts and possibly improved battery life and I prefer to leave it like that instead of 1080P mostly unless high resolution pictures / videos are viewed. Sound quality is nice and clear. Overall glad to have it purchased.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Back up computer

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Wanted a small laptop for my kitchen desk and this fit the bill perfectly. Low price and easily does everything I need while not at my actual office. Plug and play easy peasy setup.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Hard to go wrong

    |
    Posted .

    Great little laptop for the price; works great for Zoom calls and splitting screens between laptops; and it's a Chromebook so security is tight as far as virus protection. Hard to go wrong with this one.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Nice screen and fast processor

    |
    Posted .
    Owned for 11 months when reviewed.

    For a chromebook in this price range this is great. Nice FHD IPS screen, fast processor, 4 GB of RAM is more than good in a chromebook, 32 GB isn’t enough but you have a micro sd port, average keyword.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good, Great, Cheap Price Value, but not perfect

    |
    Posted .
    Owned for 1 month when reviewed.

    this thing is great BUT, I find it really annoying that the usb3 lights on both sides of the laptop keep flashing at night when idle and you close the lid. the lights of the usb 3 ports keep flashing and blinking in and out in the middle of the night, I can't have this in my room when i'm sleeping because its really annoying to have the lights flashing in and out. I hope a future update fixes this because, its really annoying and useless. otherwise, it does youtube and websurfing from the couch very well. right before this, I had a really good i3 windows 15" laptop. for some reason, I just switched to a chromebook. IDK why. maybe I will give windows a second chance if i find a good deal and a slim sleek chassis like this one, but until then, I will just have to deal with the blinking usb 3 lights, Best Buy, if you can update this chromebook to remove that annoying usb 3 lights flashing while sleeping idle, then please do it. It will make this chromebook perfect. the ips screen is really good.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Works fine for kiddo's school usage

    |
    Posted .
    Owned for 1 month when reviewed.

    My kid uses this for school zoom and other stuff and its working great. I dont really like the difficulty level of setting parental settings like limiting usage and webstites/social media etc. Other than that my child really likes it and its better than the school rental we used to have.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Chromebook is the best!

    |
    Posted .
    Owned for 9 months when reviewed.

    best laptop I've ever had! this has a full hd screen, which supports better resolutions. Gestures make it use super easy! it is super lightweight! I am not playing games or doing anything related with performance, so I cant able to comment about it, but in general it is really fast.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great computer for its price

    |
    Posted .
    Owned for 1 year when reviewed.

    I bouth this for my mom. Very easy to use and friendly. It has its own app store. Not the best, but is ok

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Great for the price

    |
    Posted .
    Owned for less than 1 week when reviewed.

    For the price, this is a nice little introductory Chromebook. My son has a school issued Chromebook and this one was SO much faster. The keyboard is decently comfortable but the keys feel a little cheap. I ultimately had to return it because I could not handle the feel of the keyboard. Make sure you do all of the updates before you really decide how you like it. At first I had bad audio skipping but after the 3 updates to the latest version, that cleared up. One thing I really liked was how fast the Wifi was on this. I was getting speeds faster than my main desktop in my home. It was plenty fast to stream games on XBox Game Pass. The screen is nice and clear. It's not a touch screen, so you can't take full advantage of some of the Play Store apps. Just keep that in mind. The mouse pad is passable. It feels a little like the keys--just like its not firmly in place and a little cheap. But for the BF price, you can't go wrong if you want something that is just there for fast browsing and getting around the internet. I prefer the ChromeOS system to Windows in S mode, because even with these stripped down specs its alot more responsive.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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