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Customer Ratings & Reviews

Your price for this item is $260.99
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Customer reviews

Rating 4.4 out of 5 stars with 1448 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the affordability, user-friendly interface, and portability of the 14" Laptop. Many users appreciate its value for the price, ease of use, and lightweight design. However, some users have concerns about the limited RAM, occasional freezing during heavy use, and insufficient storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,448 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great deal!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A laptop for around $300 is hard to beat! Still works great!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for my son who lives in Jamaica . I'm just doing the review because I was giving him some time to use it and tell me what he thinks about it. He loves it and he loves that it's lightweight. He said he is surprised that it doesn't have fingerprints recognition,but then he said that it's not necessary because he wouldn't use it anyway. I'm now planning on getting one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for his online schooling! Very easy to use and fast!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Neat laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is light weight and great for when I am travelling I am not using it for a lot of things so it just suits me. However I miss the keypad and The screen is approximately 3/4 of an inch shorter than stated. For the price I think it's worth it, I think it's too early to give a meaningful review since I have it for just a few weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    A neat HP product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it's a very GOOD deal,fast,up to date,love the apps that come with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This was an amazing value for my grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop was a great value for my grandson who is doing virtual school again this year. It was easy to set up and download the apps. Although getting it to recognize Google was difficult. It took several steps and about an hour to do this. Microsoft and Google no longer play well together. I was very frustrated. My grandson needed Google for his school apps and to log in each day!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Awesome Laptop Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! This HP Laptop is fast and efficient, and the price was even better!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Keep it simple

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a laptop that could handle light to medium work loads: ordering product, uploading photos and processing shipments. I also did not want a Chrome book. For a sub $400 this is perfect for what I need. Also would be great for a student. Very light weight, does what you need it to do and it's simple.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just what I needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a laptop so that I could move around and maybe even sit outside when it’s nice while I’m working from home. I didn’t want to spend a lot of money. I read the reviews and asked for input from my tech savvy son and it seemed like this laptop would work. It does exactly what I need it to do with no issues. It’s made working from home SO much easier, and the price was right!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 4 out of 5 stars

    Awesome laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a great price. Easy to use and setup

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine for the price. Speed and disk space are quite good also.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Exactly what I wanted. I was ready to upgrade from my older HP model and I purchased another brand just to try it out and took it back the very next day. Then I made this purchase and was happy every since. It feels like my other one but better. I'm very happy with this laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great for Beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good computer for beginners. For someone who works with computers often, you’d probably think it’s a little childlike. It’s camera quality is subpar but that’s to be expected with a cheaper computer anyway. Functionality is good. So all in all, a good buy for someone in desperate need of a computer

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great basic laptop for everyday activities.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is perfect for portability and battery life. The CPU is plenty powerful to run internet and social media activities. The SSD Memory is fast and enough for everyday non-work use. The DRAM is OK but will likely upgrade to help with more multi-tasking. Pricing is fair and a good value. A backlit keyboard would be nice but not realistic at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for the price..super fast wuth 4GB RAM for normal usage

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and the size! Also a great price for such a computer

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this just for kids homework and zoom meeting. It’s a great price for me & it’s easy for them to use. At first tho I was so confused on the windows SMode took me a while to figure it out. Only thing I don’t like is that it’s a bit slow but it’s no big deal to me since I only use it for that.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, this is actually my first. was using a tablet before so I am very pleased with it. Just wish MS office came with it. Keeps wanting me to sign up for a free trial and of course it wants a lot of my information to do so. Cant complain too much because of the price. Works great, I don't do anything extensive on it, just the basics.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop at a decent price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am not into gaming and all that just needed something to check emails and write some documents. It is fast and has good battery life 3 hours full charge with screen slightly dimmed. As with any small laptop these days have to buy an external CD-drive if you need one miss the days when they were standard install. Would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast and good for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something for college classes and this computer was perfect. It’s fast and does exactly what I need it to. I only gave it four stars because Best Buy took FOREVER to ship it to me. I got it within 3 weeks when I was supposed to within one. Other than that, everything is great!

    I would recommend this to a friend
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