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Customer Ratings & Reviews

Your price for this item is $209.98
The comparable value price is $219.99

Customer reviews

Rating 4.5 out of 5 stars with 750 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the laptop's good overall performance and portability, with some appreciating the battery life and color. Some customers find the speed and size ideal, and the setup process easy. However, some customers have concerns about the screen quality, storage capacity, and RAM. A few customers reported connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 750 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Laptop at Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase in store. Great looking laptop in this color. Purchased to update from older, similar Windows10 HP laptop (this one has Windows11) my daughter uses for her job/personal life. Easy to carry with accessories in a backpack. It was quick and easy to setup and get started; it leads you thru process. She's been using it for a few weeks now and has not mentioned a problem. Purchased due to the great sale price and moderate upgrade in memory. (128GB instead of 64GB) She purchased a 128GB Mini SD card to insert and use as extra memory. I almost forgot, when you look at pictures of similar HP laptops you are considering, be sure to check both side views for the various inputs/outputs. This one has a couple USB, a USB-C, HDMI, headphone/microphone, and a multi type card reader slot. It also includes pretty much the latest Wi-Fi and Bluetooth capabilities. There are also other color versions available with the same specs for the same price. Look at/Read Best Buy on-line ad for more accurate description, I'm no expert. On-Sale price was Great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    HP 14" Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For last 10 years best buy has always had the answers for my electronic needs. The store team is friendly and they make it easy for you to make a choice in the sea of options. I recently got this laptop as I needed a replacement. It's fast and user friendly. I also like its small size. Easy to carry around. I highly recommend it. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A good light weight laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice 14 inch laptop. Ready to go out of the box and it looks good too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Best Buy...It truly was

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it about a month now. No issues. Stays charged. Works well with multiple tabs open. I am not a heavy streamer so, I am unsure of how it would perform for gaming or continuously streaming content. I do know, it works great for virtual meetings, music, and my professional needs. It is lightweight and does not overheat.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Simplified but yet high value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a first time buyer of a HP - I recommend this one for its quality - battery life - ease of maneuvering of apps and light weight feel

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Overall Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is wonderful! As a college student, it fit all my needs and works great. The battery last a long time and charges quickly and I got it for an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This inexpensive laptop came with a modern N150 quad core processsor and all the productivity software necessary to work on the go. Ideal for students and those not seeking a high end gaming system. This can handle all your personal computing needs. Decent display and sufficient storage for personal computing. You will need to rely on cloud storage or external drive if you have lots of large files. All in all a great value proposition from HP & Best Buy, very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop with windows so i coild run the software for my job. This is a simple to use, affordable, and good quality laptop. I woild recommend it if you just need a no frills computer to work on.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Entry-Level Laptop, Not for Heavy Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased athis with an Intel N150 processor and 4GB of RAM. While the laptop worked fine for basic tasks like browsing and light use, I found that it wasn’t sufficient for my needs. Running multiple applications at once caused noticeable slowdowns, and the 4GB of RAM just wasn’t enough for smooth multitasking. Because of that, I decided to return it. The return process at Best Buy was straightforward and hassle-free, which I really appreciated. Overall, this laptop might be a good fit for someone who just needs it for simple, everyday use like emails or light browsing, but if you plan to multitask or run heavier applications, I’d recommend looking for something with a stronger processor and more RAM.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Dbaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my needs… battery life is great screen resolution is great… keyboard size works and I have rather large hands

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality, Storage capacity

    Rated 4 out of 5 stars

    HP LABTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for school . Quality on the cheaper side and not recommended for zoom . The buttons are kinda hard to press on and the storage isn’t the best . But overall great for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Awesome laptop that gets the job done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you would expect from a budget laptop, works great and for the price you can’t beat it. I Use this for zoom calls and typing papers. Great battery life and has a built in camera. Great laptop for those who just need the basic functions out of a laptop without spending a fortune.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Perfect investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is a beautiful sky blue. It works fast and it’s perfect for every day use. It’s very lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Easy for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my daughter, she likes the color and easy and convenient it is to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i needed to tune my car! Fast processor and great overall laptop. The battery last for about 3 days with non stop use, the display is awesome i couldn’t be more impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Portability

    Rated 5 out of 5 stars

    Rose Gold Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the rose gold color! The computer is lightweight and the price was great. Fast processor and perfect for what I need it to do!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Installed all programs I need and it works very good. Good speed and resolution is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I needed this product for, its a great laptop. Its slim design makes it easy to carry with me daily. The battery life is substantial and gets me through the work day.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great love color, can load few pages at a time and store assignments to computer, does not move extremely slow

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Senior User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my laptop to the HP 14 to get Windows 11 upgrade. This compact laptop is fast and perfect for my needs. I am not a gamer but a senior citizen whose uses this laptop for basic files for storage.

    I would recommend this to a friend
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