Customer Ratings & Reviews

My new computer is awesome! It was very easy to set up. It worked right out of the box! It was brand new! I love it!!

Great for what I need for all my work purposes! I love this laptop. I just needed a basic laptop for my needs and wasn’t to picky on the type with a small budget.

I got this laptop to take my college courses online. It’s cute, it’s lightweight and it comes with a free year of Microsoft 365 :) I highly recommend it if you’re looking for something for school and don’t want to break the bank with a MacBook.

Modern looking, easy to aet up, looks nice, quiet.

This is an excellent budget laptop. It has been my first experience with this format/type hard drive and I have no complaints at all. It has sufficient Ram and storeage for my various programs and apps. The screen is bright and the keys have a good feel. Its light weight makes it perfect for travel. No complaints at all.

product works fine just didn't like that I wasn't given the product at the price listed on the sign in the store

Exactly as advertised. Easy set up and great size. The only part I miss is having a numeral keypad on the right of the keyboard. But that’s a small price to pay for the value!

Love it easy and simple light weight not too heavy like other computers love the green

A cute laptop but very slow and can only be upgraded to 8gb ram. The processor is slow and the ram is inadequate for windows 11 since windows 11 inhales system resources and you have almost nothing left to use for other programs. The screen is low resolution and blurry. Very dim and boring screen.

Great computer for a great price. Light weight and easy to use.

A good choice for the intended light use - mostly email, searches, reads, and occasional use of other apps.

This 14 inch HP Laptop is just the perfect size for me to move from room to room when I need to look at something with a screen larger than my cellphone. It has all the capabilities of a regular computer and it is light weight so I can move around with it with ease. It boosts up really fast with no lagging. I am very please with this laptop. I would recommend it to others that may be looking for a small computer when a cellphone or a tablet screen just want do. I did not have any issues downloading my software, setting up my email or connecting to my HP printer. Everything was quick and easy! This was a great buy.

awesome best purchase i ever made i went to the open box store and the service was beyond my expectation laptop excellent condition excellent service top notch all the way i done see anybody beating best buy. thanks so much to stores team and best but for having such great merch

So amazing and great for children who need it for school, ny daughter needed it and wanted it in pink and this was an option. So we bought it and now she can't stop using it. :) thank you best buy for having this option of a laptop

Lightweight and convenient to work on quick projects when not in the office, i.e. meeting with clients, etc.

I love everything about it and it runs smoothly and I haven't had any issues on it great if your a college student

Í loved!!! My computer is a very fash and beautiful

Its fantastic... Easy to use. Holds it charge. Im so happy with it.

Bought it and was happy with my purchase only thing is you might need more space all depends on what you doing

First and foremost the store associates went above and beyond to make sure they had one in stock and the laptop itself works amazingly.