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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.5 out of 5 stars with 748 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the laptop's good overall performance and portability, with some appreciating the battery life and color. Some customers find the speed and size ideal, and the setup process easy. However, some customers have concerns about the screen quality, storage capacity, and RAM. A few customers reported connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 748 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer is awesome! It was very easy to set up. It worked right out of the box! It was brand new! I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I need for all my work purposes! I love this laptop. I just needed a basic laptop for my needs and wasn’t to picky on the type with a small budget.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop to take my college courses online. It’s cute, it’s lightweight and it comes with a free year of Microsoft 365 :) I highly recommend it if you’re looking for something for school and don’t want to break the bank with a MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoothe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern looking, easy to aet up, looks nice, quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Excellent travel laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent budget laptop. It has been my first experience with this format/type hard drive and I have no complaints at all. It has sufficient Ram and storeage for my various programs and apps. The screen is bright and the keys have a good feel. Its light weight makes it perfect for travel. No complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Lavenya Sanders

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works fine just didn't like that I wasn't given the product at the price listed on the sign in the store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised. Easy set up and great size. The only part I miss is having a numeral keypad on the right of the keyboard. But that’s a small price to pay for the value!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Portability

    Rated 5 out of 5 stars

    Definitely worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy and simple light weight not too heavy like other computers love the green

    I would recommend this to a friend
  • Cons mentioned:
    Ram, Screen quality

    Rated 3 out of 5 stars

    Wouldn't buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A cute laptop but very slow and can only be upgraded to 8gb ram. The processor is slow and the ram is inadequate for windows 11 since windows 11 inhales system resources and you have almost nothing left to use for other programs. The screen is low resolution and blurry. Very dim and boring screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great price for a good computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for a great price. Light weight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good light use choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good choice for the intended light use - mostly email, searches, reads, and occasional use of other apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Very Efficient Small Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 14 inch HP Laptop is just the perfect size for me to move from room to room when I need to look at something with a screen larger than my cellphone. It has all the capabilities of a regular computer and it is light weight so I can move around with it with ease. It boosts up really fast with no lagging. I am very please with this laptop. I would recommend it to others that may be looking for a small computer when a cellphone or a tablet screen just want do. I did not have any issues downloading my software, setting up my email or connecting to my HP printer. Everything was quick and easy! This was a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    THE BEST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome best purchase i ever made i went to the open box store and the service was beyond my expectation laptop excellent condition excellent service top notch all the way i done see anybody beating best buy. thanks so much to stores team and best but for having such great merch

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop for daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So amazing and great for children who need it for school, ny daughter needed it and wanted it in pink and this was an option. So we bought it and now she can't stop using it. :) thank you best buy for having this option of a laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect laptop for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and convenient to work on quick projects when not in the office, i.e. meeting with clients, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it and it runs smoothly and I haven't had any issues on it great if your a college student

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Í loved!!! My computer is a very fash and beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fantastic... Easy to use. Holds it charge. Im so happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and was happy with my purchase only thing is you might need more space all depends on what you doing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great buy, great price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost the store associates went above and beyond to make sure they had one in stock and the laptop itself works amazingly.

    I would recommend this to a friend
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