Customer Ratings & Reviews
- Model:
- 17-cn0013dx
- SKU:
- 6457224
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 3.4 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the screen size, price, ease of use, storage, lightweight, and keyboard. They appreciate the large screen, affordability, user-friendly interface, ample storage space, portability, and comfortable keyboard. However, customers are negative about the slow performance and boot time. They express concerns about the laptop's speed and the time it takes to start up.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Slow performance
Don’t buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slowest freaking computer smh Geesh my chrome book wayyyyyyyy faster. Definitely not worth $513. Waste of money and time.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Reka,
Thanks for your review. I can certainly understand your concern in regards to the slowness of this laptop, so I wanted to provide some info and insight.
This laptop will go through a series of updates once it has been powered on for the first time out-of-box. These updates can take up to one hour to complete and attempting to use programs or running tasks while the system is updating may result in slow or poor performance as key resources are being utilized to support the updates that may not be visible to users. Once the device has completed the update / optimization process, the system’s resources should return to full utilization and you may begin to access your device as designed.
If you're still experiencing issues after the initial start-up process, please don't hesitate to reach out to us at support.hp.com.
Alexis
HP Care
- Pros mentioned:Price, Screen sizeCons mentioned:Slow performance
Not as slow as some say, but still slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent laptop for under $450, especially with so few options in this price range and a shortage of everything on Earth. Many reviewers noted that it is very slow, while others said "Do the updates." We did all the updates. Is it still slow? Yes and no. When you first move to a task window, it can be very slow - unresponsive. And you can certainly tell the difference from a more responsive computer. Once you are in the groove, however (and I cannot tell you precisely how that happens or why), it moves along well. We are only doing browsing and office tasks. Because we needed a big screen and a separate number pad, we're ok with this. Other users may not be.
No, I would not recommend this to a friend - Cons mentioned:Slow performance
Durable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is nice. It’s flat and easy to carry. The only problem I have is that it runs slow. Maybe it’s the WiFi in my home. Other than that it’s a nice laptop with a lot of features.
I would recommend this to a friend - Cons mentioned:Slow performance
Laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as need, not the fastest out there. It was hit slowe than expected
I would recommend this to a friend - Pros mentioned:Screen sizeCons mentioned:Slow performance
Nice laptop, SW is slow
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop it has a nice design, feels sturdy, has a nice screen size. The issue we are running into is with the software it runs so slow even though we don’t use it very often. I would recommend to a friend if only the software and speed were better.
I would recommend this to a friend - Pros mentioned:Screen sizeCons mentioned:Slow performance
Ehh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size of it for the price but it runs a little slow but the store rep took his time and explained everything to me which I am very thankful for. I wish I could remember his name. I was about to leave because it took so long for someone to help me.
No, I would not recommend this to a friend - Pros mentioned:Screen sizeCons mentioned:Slow performance
Overall good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Large screen is a bonus. Speed is good, not great.
I would recommend this to a friend - Cons mentioned:Slow performance
17" Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this laptop for my child for school. At first it was running slow but after installing any necessary updates it seemed to speed up a little.
I would recommend this to a friend - Pros mentioned:Screen sizeCons mentioned:Slow performance
Laptop Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's excellent! I love how big the screen is, and works great also the quality of how it works is good too it's a bit slow but other than that it's amazing in my opinion!
I would recommend this to a friend - Cons mentioned:Slow performance
Good for something not, everything.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an HP the screen quality is just okay. I'm replacing this computer since it's slow. Pulling content online is time-consuming even though I clear cookies all the time.
No, I would not recommend this to a friend - Cons mentioned:Slow performance
JRB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer does all I need it to do because all I use it for is casual reading and looking for items of interest. It is slow to download and is not a gaming computer
I would recommend this to a friend - Cons mentioned:Slow performance
HP 17.3"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm approaching 30 days since my purchase. I love the look and feel of my HP 17". However, it runs slow at times and has taken a while to load when starting. I may need to return and/or exchange it. I will continue to monitor for another few days and will provide an update later.
No, I would not recommend this to a friend - Cons mentioned:Slow performance
Worst purchase ever.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the laptop 1 day and it was moving slow. A piece of crap.
No, I would not recommend this to a friend - Cons mentioned:Slow performance
Decent but Slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I'm satisfied with this laptop however it is very slow. I have a 7 year old desktop that powers up faster. I have nothing stored other than photos and office documents. I got the silver color and without good lighting the keys are somewhat difficult to read. For my purposes of email, Office, and general internet it's fine.
I would recommend this to a friend - Pros mentioned:Screen sizeCons mentioned:Slow performance
Trash. Too slow.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah, the other reviews are correct. This is a waste of money. The screen is large and true to size, but that's it that is good. It is SLOW. They try responding about "updates", etc. assuming their customers are just "surfers" and "social media" users. Some of us know that updates aren’t slowing this thing down. At 100% charged and updated, months later, I still have to wait for a basic function to perform correctly...if at all. Save your money and buy a different product. This one is TRASH and slower than my 7 year old laptop!
No, I would not recommend this to a friend - Cons mentioned:Slow performance
HP 17.3" Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good resolution, a little slower than I anticipated. Touch Pad a bit too sensitive, overall a good value.
I would recommend this to a friend - Cons mentioned:Slow performance
Don’t buy HP
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is so disappointing let me count the ways. Very slow so slow I can make a formal lunch and it’s still warming up… It’s so weak it takes an eternity to charge up
No, I would not recommend this to a friend - Cons mentioned:Slow performance
HP computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit slow but good enough for school work storage is more than enough.
I would recommend this to a friend - Cons mentioned:Slow performance
Great for the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moves a little slow for what I'm used to but overall it is a good buy
I would recommend this to a friend - Cons mentioned:Slow performance
Average
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer not too bad. It is a little slow when opening applications and documents. Might be a little too slow if wanting to play games on it. It tends to stutter when scrolling. Battery only last about 5 hours.
No, I would not recommend this to a friend