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Customer Ratings & Reviews

Your price for this item is $526.99
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The comparable value price is $619.99

Customer reviews

Rating 4.6 out of 5 stars with 456 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the screen size, price, easy setup, light weight, and battery life of the 17.3" Laptop. They appreciate the large display, affordability, user-friendly setup, portability, and long battery life. However, some customers are negative about the keyboard lacking a backlight. They find it inconvenient to use in low-light conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-6 of 6 reviews
  • Cons mentioned:
    Cd drive

    Rated 2 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person wasn't that attentive to the questions being asked. I specifically asked if the laptop came with a cd drive I told that it did. The unit does not have cd drive;

    I would recommend this to a friend
  • Cons mentioned:
    Cd drive

    Rated 2 out of 5 stars

    That pretty much covers it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially bought a lap top being led to believe it came with a CD drive... it didn't. Then I bought a desktop and a cd drive. Turned out i was an internal cd drive my desktop couldn't use. Went back again and got an external.... with a 2' cable suitable for a laptop. Went back for a 6' cable. Best Buy should compensate me for four unnecessary 150 mile (round trip) via turn pike trips, Chandler to Tulsa. About $120.00. Remember Circuit City... o fcourse you don'... they aren't here anymore.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Seniors beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don t buy this if the one using it has arthritis in their hands can't get it opened plus make sure you get one where you can see the letters they are so close to color of laptop

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Epic Failure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery keeps dying no matter about being on the charger. Looking to return it! Very disappointed about this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a couple months now battery need to be changed . Defective battery

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems w/ the sound, so returned it & got a different laptop. Also had terrible problem w/ the the whole k/b & surface being the same color, couldn't differentiate between the keys unless I could put a light in one place above the k/b.

    No, I would not recommend this to a friend