Customer Ratings & Reviews

This printer is awful. I am very technology savvy and this printer is so complicated. I spend more time fixing this printer with all the issues that constantly arise because every single time I go to print something there's an issue. I'm so sorry I bought this.

This thing is garbage. Save your money don’t get it. Have had it less then 3 months already won’t print in color. TRASH

It was horrible and broke after I bought it. I took it back and got another printer from Best Buy and it broke as well. Their printer products are not that good. I had to take back three HP printers before I went to another store and bought a printer.

It’s a good printer. But I shouldn’t have to pay for a subscription to be able to print my stuff

Item is garbage and now I can't return it. It took like 10 minutes to print 1 document and the color bleeds. Total waste of money. Don't buy

I never opened this printer. Box arrived completely damaged. Torn and open and smashed

It wouldn't read the ink cartridges that came with it or the ones I bought that were made for it. It said they were unusable. This printer was defective and I had to return it.

advertised as 5.5 ppm (color) and 7.5 pages ppm (B&W).... more like 1 B&W page every FIVE MINUTES..... would not purchase again. In fact, thinking about ditching it for a superior model .

Not a fan. Always an error when attemping to print.

Worst printer I've ever had. Don't waste your money.

Stop working in seven months. Purchase the extended warranty and they want to charge me a hundred dollars to use it and the printer was only fifty dollars.

Disappointed. I've had this for a few weeks and I can't set it up at all and an't get it to do anything so I'll be returning it.

Hp does not you use aftermarket cartridges. Don't buy cartridges don't last long

In the box is the printer, two ink cartridges (color and black), power cord and a setup guide/a letter from HP, limited warranty flyer, instant ink flyer and reference guide. First Impression - I love the simplicity of the design of this printer. I have so many other printers that have multiple cords, and a printer panel to operate the printer and so on and so forth. Setup - The setup of the printer is VERY simple. You take off the tape, plug in the power cord and press the on button and that’s it. The HP Smart App - The HP Smart App to me is still a problem child. I am a previous owner of a HP printer and thought that maybe the app would have gotten better over the years. The app still looks the same from my last printer that I got a couple years ago, so the setup was very familiar. I am not sure if it was my connection or my human error but it took me a couple tries to get the printer fully complete the setup process. I started with the IOS HP smart app and after a few tries, I switched over to my PC. I downloaded the app and after installing the printer about 3-4 times, I finally got the green ready status and I was able to print. (I was not able to print until the initial processing was completely done.) I would like to add that the other features of the app like printing cards and coloring pages will be really helpful for upcoming birthdays and Father’s Day, so I plan to use that feature a lot. The support feature of the app is helpful too as I was able to find information on how to reset the printer and other helpful hints with installation. Printing - The printer to me works as expected. I am to print black and white and color pages. The print quality is good so far as expected. The printer is a deskjet, so I don’t expect to get laser jet printouts. I would like to note that there is a subscription for the HP ink that you get a 3 month free trial included with the printer. There is an option to get a notification 2 weeks before the trial ends to remind you of the upcoming charge or to cancel. I had the plan with my old HP and it was a great addition to my printer because it takes the guesswork out of buying ink for your printer. The cartridges they send you has a chip in them and when you ink reaches a certain level, it triggers a shipment for a new cartridge in the mail. You pay monthly for the amount of pages that you think you might use and you can change it if you think you might use more or less. Overall, I am very pleased with this printer and I highly recommend setup with a PC. I would recommend to friends and family.

Don't waste your money on this cheap printer problems since day one.

Returning it. Constant paper jams and only rear paper feed No good.

Bluetooth would not connect. Other than thay it works fine.

I picked up HP DeskJet Wireless All-In-One Inkjet Printer (model #2855e) and have been pretty pleased with it. This is a very affordable solution for home use, for printing occasional documents and statements. It will be also used for home schooling needs, as our two kids always have worksheets to do and research papers to be printed out. This printer looks very basic, however it is pretty speedy and has features that you can always rely on like making copies and scanning documents. I like the Bonus feature that this printer is supplied with - 3 Free Months of ink and if you decide to sign up for HP printing subscription, I would highly recommend it as it will save you lots of money on buying ink. It is pretty easy to enroll and the plans start at very affordable rates. I have been using it for over 3 years now and I do not have any regrets or complains, my ink is shipped to me as soon as my printer gets low on it and I do not have to run to the store and spend $50 for a black ink cartridge. If it is your first time setting it up, you will be pleasantly surprised, - HP has perfected the setup process. All you need is download HP Smart app and it will walk you step by step, get your HP Printer online and ready to go. Printing quality has been pretty good, I have not experienced any streaks and colors are vibrant and text looks crisp. One hint - the better your paper quality is the better your printed materials will look. I have not tried printing any pictures as I have another dedicated HP that does it well, but I would think it should do just fine. The printer is light weight too, so it is pretty easy to move it from room to room. All in all, it is a pretty basic printer which does printing well and the price is right too.

honestly don’t buy this it’s so annoying won’t print have to be trying millions of danm times

This printer was super easy to connect and setup all just with my phone and the HP Smart printing app and gets you going with free ink to try out the Instant Ink service which I'd also recommend. Gone are the days of needing a PC to print and scan with this printer (and really all of HP's printers) as the Smart app works great to get going with printing fast. I like this printer that it can scan using the App on your PC or phone/tablet and you can make copies right on the printer without a phone or PC which is handy to have from time to time. Print quality is good for both photos and everyday printing. I have another printer with these same cartridges and sometimes do have trouble with them clogging if they go unused for a long period of time but if they do, check out youtube for some videos on how to troubleshoot/fix that if following the head cleaning doesn't work. HP's help and tech support also recommends some of these same steps and the App does help troubleshoot which I'd try first especially if you're enrolled in to Instant Ink as they will help you (based on my last HP printer and this one seems to be the same in that regard). The updated version of this printer is pretty much the same and so far the Wifi seems to be stable and has not disconnected which has been a problem with one of my older printers where it drops out from time to time and the only way to fix it is to unplug and plug it back in. I think this is a great printer for everyday printing, especially if you are using it primarily for your kids and school work or projects. It would even be good for a small home office with the scan and copy functions though if you do any volume printing, there are other HP models better suited to that. This has been a great printer so far and I like the refreshed version of it better as HP addressed things that I think make it more reliable and easy to use.