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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 629 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the Smart Tank 5000's print quality and ease of use, frequently praising its performance and user-friendliness. Many also appreciate the printer's affordable price and compact size. However, some users experienced issues with wireless connectivity and reported the printer to be somewhat noisy and occasionally unreliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 629 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. It is easy to use and the size is ideal.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect Printing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome printer. Tankless ink is a genius idea. No mess or spills while refilling ink. I printed off a picture and I used high gloss photo paper and it came perfectly. The HP Printer App also so much more options to allow creative printing and even faxing without a Land line. I give this printer a 10 out of 10.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Large ink capacity printers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new printers are more simple and ink is not an issue due to its tank size. Depending on how much you use the printer, ink storage can last up to two years due to its tank capacity. Great product for those who are tired of constantly refilling ink cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and print looks great. App works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    copier and printer here.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    print quality is great, and in a compact size.....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    PRINTING WITH EASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRINTS CLEARLY; LIGHTWEIGHT; EASY TO ASSEMBLE; COLOR IS CLEAR

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous printer just stopped printing and I needed to purchase a new one. I am happy with the the choice I made when I bought this printer. The print quality is good, the ink life is good. I love everything about it so far. The ink is actually cheaper than it was for my previous printer (hp8620).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love my printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer prints fast and clear inks dark easy to put together

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    awesome printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer The printer was easy to setup and prints great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome printer/scanner/fax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a home printer in years. Must say this brand is awesome! Very easy to set up, pretty much plug-and-play with WI-FI. What made the experience simple was using the HP Smart App and pleasantly surprised how much can be done and controlled by the app. Printed a couple pictures and those were great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer. It was easy to set up and prints clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printing.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printing experience. Sharp colors. Ink supply is still holding up - about 1/2 tank left after a little over a year.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Very good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues with setup but it’s a great quality printer. It is a little bit louder than my last printer and also a little bit slower to print but it gets the job done and I like that it has ink tanks. I have already printed about a hundred pages or so and I still have a lot of ink left.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printed hundred of pages and the ink cartridges still look about the same. I would have to buy new ink cartridges every 100-200 pages with my old hp. This ones has saved me soo much money. Plus the quality in both color and black prints are pretty good! Im glad i bought this printer at best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Good quality. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Less ink, is more.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great footprint, fits in small spaces. can't wait to avoid ink purchases for an extended period. Works with every size paper you could possibly need. As always, great quality product. Setup was a breeze and who doesn't like wireless printing. Would have liked black finish rather than white, but it looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Tank printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, works great , easy setup great printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Smart Tank 5000

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless printer...easy setup and prints great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were just looking for a standard printer and this one is perfect. It is very easy to set up and install and does exactly what we need it to do. The Bluetooth function works great and filling the ink cartridges is a breeze. Overall no problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tank full

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part is having a large ink supply . print quality is wonderful. Not a noise factor .

    I would recommend this to a friend