Customer Ratings & Reviews

The Best Buy Associate was fantastic! The Associate took the time to explain everything, helping to understand the benefits and trade-offs so that an informed decision could be made. The printer performs well for everyday black and white printing. The colors are so vibrant and true to life! Setup was easy, and using it has been a delight. This printer is just amazing!

It took me a minute or two to get used to this type of printer and to figure out how to print two sheets onto one piece of paper. But, when I figured it out...really like it. The printer is a good choice.

This printer replaced an earlier model of the same line of printer. It is easy to use and produces good quality prints.

Great printer, easy set up and love the ink included.

Thanks good choice it works good. Being able to print remotely is nice.

Highly recommended. Ease of operation plus no more usage of ink cartridges, which eliminates the monthly subscription of ink cartridges. Using of refillable ink tanks instead is much more desirable. Great product!

it was easy to hook up with our existing computer prints great

I bought the HP printer at Best Buy. I had a very difficult time setting it up, even with the help of the Geek squad. Finally I reached out to HP and they set it up on my computers quite easily. So far it is working very well and I am pleased with the printer.

It was not easy to get the communication established. I tried every troubleshooting suggestion . I had to go through buckeye brainiacs and the Best buy geek squad for the setup. The device works fine now.

Printing and scanning is great with this unit when it actually works. Used it for several months connected to Wi-Fi. It had so many problems with connectivity. Would stop working on just about every other print job. I would have to unplug it and plug it back in for it to reconnect. The problem is not with my Wi-Fi. I have excellent fiber optic Wi-Fi at the top of the line router. The printer does work much better using a wire between the printer and the computer. But it still has issues. About one out of every 10 print jobs it just freezes up and has to be unplugged and plugged back in again. It is great having the large capacity ink tanks.

Works great! Super easy to set up, linked to my wifi and i was wirelessly printing from my laptop and phone in minutes. Nice photo printing in Best format.

I got this for my mother since the cartridges always cost so much and it’s hard for her to replace them. It’s great! Easy to fill the ink tanks and it prints so nice. Love that it’s wireless/bluetooth as well.

This printer is simple to set up and easy to use. I was wary to use the liquid ink, but it is so easy to refill and will last quite a bit longer than the ink cartridges I’m used. With as much printing as I do, I’m thankful I went with the Supertank.

Very pleased. Easy to set up. Easy to use. Highly recommend it!

It is a bit slow getting started when beginning to print. Also did not realize it would not copy legal size on the platen. I do like the less expensive ink delivery system. The printer works fine, but would buy a more comprehensive printer for my needs next time.

I am absolutely thrilled with my HP Smart Tank 5101. The days of panic-buying expensive cartridges are over! The refillable ink tanks are a game-changer—they are incredibly easy and mess-free to top up, and I can already tell the ink is going to last forever. The print quality, even on color photos and documents, is sharp and vibrant. Setup was quick and the wireless printing through the HP Smart app works flawlessly from my phone and laptop. If you print frequently and want to save a ton of money over time, this is the one to buy! Highly, highly recommend.

Over every easy to set up ,phone or home computer.

Amazing printer!! WORKS SO WELL Pretty colors Easy to use!

Works well, easy to install, but it is slow to print color pages. Super slow. frequently prints green instead of brown, takes 120 seconds to see the error, so wastes paper. Doesn't print double-sided, its manual. Quality is just okay.

So easy to use and set up. Exactly what i wanted. Comes with 2 years worth of ink