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Customer Ratings & Reviews

Your price for this item is $189.89
The comparable value price is $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1533 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the good print quality and ease of use of the Smart Tank 5101 printer. Many customers find the printer easy to set up and appreciate its overall performance. Additionally, users like the printer's connectivity and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,533 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    love my new printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up and connect to blue tooth, also love that each color is independent and don't have to buy expensive cartridges just for a single color, would recommend to all

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great price. Makes very high quality prints and copies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 3 out of 5 stars

    Not great, just average.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact it came with a plentiful supply of ink. Easy to set up, easy to print from phone, or computer. When scanning something, it is a little slower than my previous printer, honestly sounds a little junky. I hate the fact that I must sit in the room with it if I'm printing off a bunch of pages. The feeding system is terrible. I have tried several different types of paper, and same issue with all of them. This printer does not do front, and back copies at the same time. For the price, it is honestly just an average printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever printer I’ve ever bought. This is a game changer for me. Ink is incredible too!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome love the wireless connection and prints in high quality have had it almost 12 months and still using same ink

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love ❤️ my Printer !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales Associate recommended this printer. The price is excellent and the performance has been terrific. Most importantly, It is so easy to set up, which was a huge concern. The associate assured me it was simple. Print quality is excellent! Love ❤️ this printer !

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Best printer I have ever owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price, easy to set up. Love the ink super tank. Prints are the best i seen from other printers

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    It's Different

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far im satisfied; the print is clear and the size works well for me. I havent used this type of ink setup before, so a new experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer at a great price. Set up is a bit. Hallenging but overall a good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reconnect with printing again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this looks like a great printer. What makes it even better is the affordable ink option—unlike other printers where the ink cost is so high that I eventually gave up on printing altogether and threw my old printer away. I believe this ink option will finally give me a reason to reconnect with printing again.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Like how color copy comes out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and clear. It’s for personal use only so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Printer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it a lot I use it all the time it has so much ink and it is amazing I love Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Works well so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is easy to use once you read the directions and walk through them properly for set up, and I am told that the ink lasts longer than on the other type of printers. My previous printer stopped working after only 4 or so years. I hope this one proves more durable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Portable and wireless with WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works exactly as described. Easy to set up and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Pretty awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome. Setup was a breeze. Yeah It's a inkjet so you don't have high expectations but this is a really great printer. Print and scan quality are better than I could have imagined. Add to that the economic value of the tank ink system, it's a win, win win.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rosario

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to start my little business!! I love it !

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP-Smart Tank 5101

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, ink lasts for 2 years, prints are perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What a pain!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a pain! Never had so much trouble setting up a printer in my life. On the phone with Best Buy for an hour. Then had to have Geek Squad come out. Yes, it was user error, BUT I felt the directions were not nearly as clear as with other printers I have had. ALSO, nobody at Best Buy when I bought it in Tucson, AZ told me that here in AZ the ink tanks tend to dry up if something isn't printed every week and they cannot be repaired and then you have to buy a whole new printer. Instead, I should have purchased a laser printer. No one told me that when I was buying the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Simple and high quality

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is such a user friendly printer took me ten minutes to set up and the quality is stunning

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP - Smart Tank 5101 Supertank Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works excellent. However, one criticism I do have is that I find it to be highly inconvenient that their online Technical support appears to only be able to communicate with customers through ONLY a minimum bandwidth 2.4GHZ wireless network. Most people I know personally have Internet network plans much higher than that bandwidth so I'm not sure who at HP made that silly dumb decision. If the printer would change that policy, I would feel more inclined to rate the Printer 5 stars instead of 4 stars. Otherwise - print quality is excellent and I have no complaints about how the printer functions or prints documents for me.

    I would recommend this to a friend
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