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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

$249.99
Save $119.90
Comp. Value: $369.89

Customer reviews

Rating 4.4 out of 5 stars with 1734 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,742 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great little printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and seems to work well. Am looking forward to saving money on ink. I also like that it is much smaller than my last printer and thus takes up less space.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer and ink refill process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer especially if you like to just print documents and pictures. The ink fill process is great and greatly reduces the cost of operation. The scanning operation and requirement of using the HP Smart app is also a rather big disappointment. Very limited operation while at the printer. Double sided prints are also problematic when generated from Scans.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Ink tank based printers are the future!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great printer. I love that it comes with "2-years" of ink out of the box, and replacement ink is super cheap compared to cartridge based printers. The initial purchase price is higher, but the amount you will save with the ink bottles compared to cartridges will more than pay for itself. I purchased 2 units for my business and was so impressed, I recently replaced my home printer with this same unit. The only downside is the HP Smart App that is recommended by HP for initial configuration. For some reason HP only allows the app to be downloaded through the Microsoft Store but my office computers are locked down so the Microsoft Store is not an option. I managed to download the app on my personal laptop and with some computer skills managed to transfer it to a flash drive and install on said officer computers. I must say, alternative manual method for initial configuration is time intensive so I highly recommend the streamlined HP Smart App if possible. Said restrictions on the app and the laborious manual method are the only reason i deducted 1 star overall and 2 stars on the "ease of use" rating.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A new printer for us!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy this was to set up. The ink went easily into the tanks from the bottle. Easy to connect to the internet/wifi. The print quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 4 out of 5 stars

    HP Smart Tank

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, prints consistent and smooth. Really like the wireless print capability! Use it for home, work and school.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer! Ink lasts for a very long time. Printing quality is excellent. No more cartridge replacing every few months! Saving lots of money on ink. Easy setup. Just wish I had switched earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Love the ink supply!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer especially for the refillable tank ink system. My previous printer I was using instant ink but received a cartridge that couldn’t be read by instant ink and wouldn’t print. So far I’m happy with this printer but sometimes since it’s hooked to WiFi only documents don’t print and I don’t see an error message . Print quality is good for my home printing purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used a few times, but it was easy to set up, app is good, and I’m impressed w the photo paper print quality. Good size, not too slow, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great. I like the tanks of ink as you can see how much is left. The set up did not go as planned, directions were good but had to keep repeating steps to finally get it hooked up to the system.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great Printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best printers that I've had. I print a lot of cookbooks and stuff for my Sunday School class. The ink lasts a long time and the print quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great little printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small printer with toner refill bottles. Easy set up and copies are very clear and colorful. I would highly recommend this printer who wants a nice home printer with out a lot of bells and whistles but has the necissities you would want from a printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer worked Great with great copy presentation as needed for approx 4 months and then the WIFI started to drop out almost daily requiring a reboot almost daily. Item was returned and replaced no questions asked. Best buy has one of the best return policies out there. ***On a side note I did purchase the extended warranty plan to alleviate any concerns for the next 4 years. Highly affordable for worry free usage for the next 4 years.*** Only gave it 4 stars due to WIFI Issues that devloped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a HP Printer and had the Geek Squad Team to install printer who were simply professional and courteous.. The printer is easy to use and very quiet. No more cartridges to install , just refill ink with bottle ink. This particular HP Printer came with 3 years of ink that was included. It has a nice slim look and has a front load paper which I truly love.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Day 2, Working Extremely Well!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale, with a gift card, and utilizing a trade in of my nearly 10-year-old HP that finally quit working [$30 - thanks, Best Buy!] I had to print some documents for a Monday morning meeting, so I picked this up Saturday, and set it up in about 35 minutes using the online instructions. Connected quickly to my Wi-Fi, ink bottles filled their reservoirs quickly, print heads installed without any problems, ran a test page, set up the scanner, and I had my materials printed in less than 15 minutes after set up - and they looked GREAT! Granted, with all of the tape and "stuffing," it took about 10 minutes to get it plugged in, but the end result - the documents - looked fine. My only minute complaint is that the electrical cord isn't very secure into the printer, but some Alien Tape took care of that dilemma in a matter of seconds. I highly recommend this printer. Will come back with more information after some extensive use and printing photographs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this printer.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this affordable household wireless printer. It was easy to set up and works well when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for home office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is easy to set up a use. Quality of prints -excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Just what we needed for our printing needs. Would recommend it to my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Reasonable price for a reasonable printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer. It is small and compact. Thankfully I'm not out having to buy expensive cartridges every other month. I will say that the paper trays are kind of flimsy and probably wouldn't take any rough handling without something breaking. But I'm very satisfied with the quality of my print and photos. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    One slick printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you tired of replacing ink cartridges. This product will save you many trips to the store for ink. It comes with large bottles of ink and unlike ink cartridges you can physically see your ink levels. I have always wondered if there was any ink in that cartridge i was replacing….. This printer was easy to setup and it has an App for your phone to print from. How cool is that? The print quality is great and scans to your computer with a windows App. Best part is it is wireless so it can be placed anywhere. A very nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been awesome so far. It prints very nicely and looks really good. I also love that it comes with so much ink. Feel like that’s the main downfall with printers is how small the ink cartridges are. I wish all printers were like this in terms of how large the ink tanks are.

    I would recommend this to a friend
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