Customer Ratings & Reviews

Cannot connect/print via wifi. On nline with Microsoft they say printer defective

I have always been a fan of HP printers. Not anymore. It took two three hour sessions to try to get it hooked to the internet and when I thought it was there and I would be able to set it up; it took my PC off of my network and and blocked me from getting it back on until I finally turned it off. My router might have been attacked by it I still have no 5G channel. That’s it I’m done. Returned it in record time.

always problem with this printer always paper jam you lose 30 minute every day to prepare this printer to print

The printer at times will not print after being in stand by; The buttons do not work, the only way to reset is to unplug.

It is fast but it WILL NOT print in color from my Mac desktop but DOES print in color from my iPhone and iPad

I’ve had numerous issues with this printer. I had to unplug at least three times to clear its memory and restart.

Machine keeps going into error mode. Have to keep removing machine and reloading. May be bringing back

We tried to hook it up to our internet and never succeeded. We even talked to the help desk and they couldn’t figure it out either. We returned it and bought a different kind which works perfectly.

The printer hasn't worked right since I got it. Every time I try to print something from the computer,I have to call the geek squad.

Printhead icon kept flashing during set-up. Tried to contact customer service and serial number was required to start the call. Serial number was invalid and that got me nowhere. Wasted a couple of hours trying to make it work and only ended up frustrated. Returned and got an Epson instead. Save the headache and avoid HP due to bad customer service

Paper jams and broke in 2 weeks of purchase. Not worth the money.

Bad product, stopped working after a few months. Won't buy again.

Terrible color printer. Colors are dull, dark and everything looks like its printed in sepia. I had a Canon Color imageCLASS MF653Cdw that I returned but now wish I had kept it. The Canon had very vibrant colors but I couldn't get it set up right. Before I sent it back I printed a picture of a red Christmas present bow and then printed it on the HP. The Canon blew it away with bright, beautiful color. Kicking myself for buying this one and returning the Canon.

it lacks allot of features holds a small amount of paper the delivery is not that great is not duplexed wireless setup is hard to do

Never connects to wifi i bought one worked good for 2 weeks and know its not connecting to wifi

Good printer always use HP. Unfortunately this one was a dud. It stopped working after a few months replace it with a new HP printer working great.

Good for basic use. It is hard to troubleshoot from the actual printer. You need to use the HP Smart app.

A little fussy to figure printing from websites. Sometimes need to attempt multiple ways.

Nightmare to set up.... would not connect to wifi for nothing. I expected better.

This seems to be a very nice purchase It has decent quality and print speed Is fine