Customer Ratings & Reviews

The installation process was great! The tech explained things and even told me that they didn't need some of the parts that had to be ordered just in case and so I would get a refund. He even had the refund reciept ready for me. The installation didn't take as long as I thought it would either. They were v3ry nice as well as quick and efficient! The whole experience was great!

radio install with mistreo was great tech also knew the features of mt head unit i didnot purchase from best buy and mad sure i had everything to install all the kits amd harnesses which they sell but got better price at crutchfield. tech went over the features and help setup and showed me hiw to acess it

The guy that works at BB in HURST Tx is fantastic. He knows his stuff and he hooked me up in more ways than one. 1st I bought a Sony head unit but I didn't like the brightness, so I brought it back to him and asked for his suggestion. He suggested a JVC head unit and that unit was over $60 more than the other and he gave it to me anyway. As a direct swap out. I have gone to him about issues with my amp and he has helped me with that too.

The installation was excellent, but I had some issues with how they did it without calling me for my opinion. The store gave me an install time, but when I arrived, the store was closed, and no one updated me on the install time. Even the app and the text about my upcoming had the same time, but the store was close. BEST BUY, YOU HAVE TO WORK ON YOUR COMMUNICATION WITH CURRENTS.

The Geek Squad in-dash car stereo installation at the Waco location was top-notch. The technicians were professional, friendly, and took the time to listen to my concerns. They even considered my input on the placement of the equipment, which I really appreciated. Hands down, I’d use these technicians again for any future installs.

Great job with our installation, making an older car feel new. The technician saw that we had purchased something we didn't need and refunded us without us even asking. He was also helpful in suggesting the best radio to purchase without exceeding our budget. If you're looking to make your old car feel newer, Geek Squad won't steer you wrong.

Title: Phenomenal Stereo Upgrade Experience at Best Buy! I recently had the pleasure of upgrading my car stereo at Best Buy, and the outcome exceeded all my expectations. The service I received was top-notch, making the entire experience memorable. First and foremost, the staff at Best Buy was incredibly knowledgeable and friendly. They took the time to understand my preferences, budget, and technical requirements. Their expertise helped me choose the perfect stereo system for my car without feeling overwhelmed by the multitude of options. The installation process was seamless and efficient. The team at Best Buy demonstrated professionalism and attention to detail throughout. They carefully explained every step of the process, ensuring I felt confident in the upgrades being made to my vehicle. The technicians were quick, yet thorough, and the end result was a flawless installation. The sound quality of my new stereo is nothing short of spectacular. The difference is night and day compared to my old system. The bass is punchy, the mids are clear, and the highs are crisp. It has transformed my daily commute into a more enjoyable and immersive experience. What truly sets Best Buy apart is their commitment to customer satisfaction. The post-installation follow-up was a nice touch, showcasing their dedication to ensuring everything met my expectations. The staff even provided additional tips on maximizing the features of my new stereo, which I greatly appreciated. In conclusion, my experience at Best Buy was exceptional from start to finish. If you're looking for a hassle-free and high-quality stereo installation, Best Buy is the place to go. Their knowledgeable staff, efficient service, and commitment to customer satisfaction make them the go-to destination for all your audio needs. I am beyond satisfied with my upgraded stereo and would highly recommend Best Buy to anyone in search of a superior audio experience for their vehicle.

This cd radio is awesome, it is very easy to work and I would recommend it to all my family and friends. Joe the BEST BUY installer was awesome and explained everything and answered all my question. This technician should definitely be recognized for his professionalism and customer service.

Dan goes out of his way to keep you informed. He makes sure you are satisfied and everything works before you leave. If for some reason something is not right, he will work until it’s working as it should. Both installations he has done for me look like factory installations!

He did a great job installing my stereo in my car would recommend this company to install stuff. He explained everything he took his time to show us the radio would always recommend this.

Replaced inbuilt infotainment with Kenwood in my Ford. Installation was flawless and good workmanship.

The agent installed a stereo in my old truck. This was a great investment for me to listen to my music using blue tooth. The GQ installer was professional and kind. I would not hesitate to go.

The installation was performed quickly and efficiently. The technician explained the stereo/receiver functionality. The stereo performed flawlessly including a long road trip. I would recommend this service and Best Buy to anyone looking to replace an aging or broken auto stereo system.

I bought a car stereo from Best Buy, the installer did a great job. the service of the salesman was very professional. I would highly recommend to friends and family. Love the service. thank you.

The workers at the SLO auto installation bay as some of the best I've seen. They've really helped me plan out my next steps and the aftermarket radio look like it came like that from the factory.

I visited my local Best Buy in Athens, GA, where an associate helped enter my vehicle's information into the system to find and order all of the parts I needed for a car stereo + back-up camera upgrade. The installation was not possible at said location, so I made an appointment at the soonest available time for the Cumming, GA location. I received all of the parts to my home address no with no issues, and arrived at the Cumming location with them to have the stereo installation done. When I got there, the technician almost immediately recognized that the package containing the new wiring harness I needed was not only missing VITAL components, but also included some miscellaneous wires that were not part of the kit (they came from somewhere else, and someone likely accepted this product as a return at another location without making sure the contents were correct). Thankfully, my technician James was amazingly helpful and very patient with this issue, as he fortunately found a substitute part that would work for my car and installation inside the shop (someone else had returned it just a few days prior - otherwise he told me there would have been no other replacement, and I would have waited 2 weeks, called off work, and driven 2 hours to the Cumming location on a Sunday before class for no reason). Overall, I am satisfied with my purchase and installation, however it was cutting it close to what I would consider a disaster. Big thank-you to James and the other female technician, my new stereo works great!

This has been a great replacement for my broken sound system. I wish it wasnt so sunken into the dashboard of my 2015 Subaru Impreza but other than that I like it a lot.

nice job on the install took a little longer than expected but overall i’m happy

The service was quick and professional. I couldn't as for more.

I am really pleased with choosing BestBuy Plano TX. I purchased a Pioneer DMH-W3000NEX Radio for my 2010 Subaru with a free install. Troy did an excellent job installing the radio. He took his time to explain all of the options and corrected some of my choices prior to the installation. Although this delayed the installation date, it was well worth the wait to get everything I wanted out of the new radio. He took his time to do a very professional installation, even fixed a loose trim piece unrelated to this installation. I highly recommend this Geek Squad service to anyone in the Plano area.