Customer Ratings & Reviews

Helped out when needed or when issues arose. Very professional and helpful.

Good service, the tech was polite and informative. My system had a power issue about a month after I had the installation done. I brought my car back and the tech couldn't replicate the problem. So now I have to hope the problem recurs at a time when the installation shop is open and they don't have a customer in there already. Good luck to me...

Title: Phenomenal Stereo Upgrade Experience at Best Buy! I recently had the pleasure of upgrading my car stereo at Best Buy, and the outcome exceeded all my expectations. The service I received was top-notch, making the entire experience memorable. First and foremost, the staff at Best Buy was incredibly knowledgeable and friendly. They took the time to understand my preferences, budget, and technical requirements. Their expertise helped me choose the perfect stereo system for my car without feeling overwhelmed by the multitude of options. The installation process was seamless and efficient. The team at Best Buy demonstrated professionalism and attention to detail throughout. They carefully explained every step of the process, ensuring I felt confident in the upgrades being made to my vehicle. The technicians were quick, yet thorough, and the end result was a flawless installation. The sound quality of my new stereo is nothing short of spectacular. The difference is night and day compared to my old system. The bass is punchy, the mids are clear, and the highs are crisp. It has transformed my daily commute into a more enjoyable and immersive experience. What truly sets Best Buy apart is their commitment to customer satisfaction. The post-installation follow-up was a nice touch, showcasing their dedication to ensuring everything met my expectations. The staff even provided additional tips on maximizing the features of my new stereo, which I greatly appreciated. In conclusion, my experience at Best Buy was exceptional from start to finish. If you're looking for a hassle-free and high-quality stereo installation, Best Buy is the place to go. Their knowledgeable staff, efficient service, and commitment to customer satisfaction make them the go-to destination for all your audio needs. I am beyond satisfied with my upgraded stereo and would highly recommend Best Buy to anyone in search of a superior audio experience for their vehicle.

Hands down, the best retail experience I've ever had. Christian and Jesse helped to guide me through my purchase from the start. Never pushy, they listened to what I was looking for and set me up with all of the right components. They did a full install (head unit, 2 amps, 4 interior speakers, a pair of subs in the trunk, and all of the wiring, etc.) on my 1979 Lincoln Continental. The job was beyond professional. They treated my car like it was their own. The level of care and detail was clear in every aspect of the install. This is my dream car, and I was pretty nervous about having this done. After seeing the workmanship, and hearing the final result, I will sing these guys' praises for the rest of my life! Folks, if you're gonna have any stereo/electronics installed in your vehicle, these are your guys.

they were very good at what they do im glad i had it done there.

Went in to get my screen installed and it got done really quick it works really well Im extremely satisfied how it turned out

Geek Squad offered free installation at a certain pricepoint for Stereos. I am one to be wary of free service but Technicians were very honest with me and gave me his number in case I needed to make a follow up appointment. gave me advice on best settings and day to day operations.

I visited my local Best Buy in Athens, GA, where an associate helped enter my vehicle's information into the system to find and order all of the parts I needed for a car stereo + back-up camera upgrade. The installation was not possible at said location, so I made an appointment at the soonest available time for the Cumming, GA location. I received all of the parts to my home address no with no issues, and arrived at the Cumming location with them to have the stereo installation done. When I got there, the technician almost immediately recognized that the package containing the new wiring harness I needed was not only missing VITAL components, but also included some miscellaneous wires that were not part of the kit (they came from somewhere else, and someone likely accepted this product as a return at another location without making sure the contents were correct). Thankfully, my technician James was amazingly helpful and very patient with this issue, as he fortunately found a substitute part that would work for my car and installation inside the shop (someone else had returned it just a few days prior - otherwise he told me there would have been no other replacement, and I would have waited 2 weeks, called off work, and driven 2 hours to the Cumming location on a Sunday before class for no reason). Overall, I am satisfied with my purchase and installation, however it was cutting it close to what I would consider a disaster. Big thank-you to James and the other female technician, my new stereo works great!

The young gentleman at the Roseville, MN store was great to talk to and did a great job on a snowy Sunday morning. He let me look at the installation before I left and gave me everything I needed that was not used. This was a swap out from a vandalism break in.

i got charged twice for this installment fee when i was supposed to be charged once. as well as had to come back a second time just to have the speakers installed when the stereo and speakers were supposed to be installed in the same day. my account has been in the negative since then. I spoke with management at the location i went to for some reason it was your system could not locate the charge yet my account still shows a a charge of $144 that was not supposed to be made!! I was told that there wasn't anything able to be done and i have disputed the charge on two separate occasions with the company of the card as well. geek squad did great with the installment best buy did not do with charging me.

The installers installed a touch screen stereo and backup camery in my wife's car. They were done faster than they estimated, and they kept me updated during the whole process.

Robbie connect and install my radio he is so friendly and he’s always listening to improve

The installation techs did a great and clean job installing my stereo receiver and they were very cooperative when getting an installation appointment.

Very professional & knowledgeable. He made the overall experience fun.

Did a great job. He had great attention to detail. The radio works and looks great. When I was shopping he answered all my questions and was patient and knowledgeable. We couldn’t ask for better service. Thanks for all your help.

I had geek squad install my Sony stereo with  car play. He did a great job in less time he estimated. The job looks professional and all works as it should. Once finished showed me how to use the  car play with my iphone. All in all was a satisfying experience.

I watched the guys install my stereo. They were quick and treated my car with respect. They moved stuff out of the way so they could work and they put everything back where they found it when they were done.

There is so much to do and learn with this! I am thrilled with how the install went and the ability to link my phone gps to this larger screen is a definite safety feature! The touch screen is really nice and here soon i can link my Amazon account and get my books to play while i drive!

Jacob did a great job with the installation! He showed me how to use the radio and helped me connect o my phone!

They did a great job with installation and did it at a timely manner!