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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5760 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 5,760 reviews
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the installation from the Geek Squad at Best Buy. The job was done well. My car is in perfect condition after the install. It is a very professional, well-done job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks as good as new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks factory installed and I have had it almost one year and zero issues! Amazing, professional service with excellent quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation! No problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited until BestBuy offered free installation (it comes around every so often). Made a reservation online without a problem. Installation went smoothly and quickly. Great work! I’ll be back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was really efficient. He came to my house to check the mount on the wall to see if was saved and gave me a really good explaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not have been better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation experience was exceptional in every way. I could not be more pleased. The installer (Dan) was knowledgeable, personable and very professional. Don't hesitate having them do your install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad Auto Tech did great job installing new Kenwood radio and Soundstream amp in my Chevy Equinox. Neil at my local Crystal Lake Best Buy store was great to work with and installed everything fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Go somehwere who knows what they’re doing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have just installed it myself. They cracked the dash piece and never compensated us. And our steering wheel buttons are now simply floating inside the steering wheel rendering them useless. Had I know they’d tear the car up, I would have never even considered them. Do not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great sounding stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TJ, the installer at the Mount Juliet, TN store was a total pro! Super clean install, he took the time to show us the features, sync our devices in a polite and professional manner. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were incredible. Going above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy installation!!!!!! Totally pain free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swapping one radio for another

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is to leave praise on Best Buy for swapping my favorite radio from my old car to a my new car. You would never know that the final result wasn't factory installation. (Thanks Kevin.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound from the stereo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good device with the detracting face since we have to part the car on the street. The bluetooth calling sounds to other people like I'm far away, but it does not detract from the communication very much at all. Overall we're very happy with the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The car installation geek squad are too shelf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my multiple installation over the years and I can't say enough good things about the car installation geek squad, great service and very fast and professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did a great job installing 2 new stereos into both of my daughters Honda CRV's. Great work and very fast installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation of my new car stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional. He told me what to buy ahead of time. Actually he printed out the accessories I needed to order online to bring with my car stereo. In one hour it was done and I was on my way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech was attentive to our needs and able to recommend what we needed to make the deck sound better. He went out of his way to help my wife understand how to use the Bluetooth and pair up her phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech Guys did a great job. They were fast and at a great price. I sent my daughter over there by herself and they treated her well and took great care of her. I will definitely use this service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an in dash stereo unit for an older vehicle. The technician that installed it did a great job, was professional, and detailed. I would recommend to anyone looking to have a unit installed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great quality work but hidden charges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a single-din radio with free installation. Got to appointment and was told there was $145 in materials fees. Free installation is really free labor, which is fine. Unfortunately, check out system does not warn about extra cost except a $5 materials fee. Even states that the fee is for parts and labor for installation. So I engaged with a back and forth with an asst manager. Bottom line, website needs to disclose all possible charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hail The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new deck, and a powered subwoofer for my dump truck. I thought the install might be a problem because of the space limitation in the cab, not so!! The Geek Squad did an awesome job!! Everything looks and sounds great!!

    I would recommend this to a friend