Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6784 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 6,784 reviews
  • Rated 5 out of 5 stars

    Love the system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the control panel. The eject button could have been placed in the CD window and the radio doesn't really pull in stations very strong. But overall, I love the upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast install, with mistakes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An otherwise fast install, but the installer didn't quite install the panel correctly, making my defrost button jam. Had to take it back to get fixed, which the did for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Stereo System!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Pioneer stereo system. The Mic for the hands free phone is incredible. I can have a conversation with the top of my car down. The system is easy to use, and connects to both Android and IOS phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anna is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was a little tedious as some things went awry but Anna worked patiently to ensure that everything was done correctly. She was so kind and kept me informed on everything she was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good installation friendly staff knowledgable work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my radio quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Pioneer NEX dual den radio with excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Process!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making the appointment was easy and once we got the truck in, it took 1 hour just like they said. Our tech was very informative and personable and did a great job with the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed my in dash navigation system on my 2005 Ford Expedition and they did a very good job at reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system, easy to operate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was knowledgable. The installation team was professional and courteous. The system works great, love the Bluetooth hands free with my iPhone 6. Also listen to Pandora now all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Precise - Very Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rae did a great job installing the new radio into a company vehicle. installation is flawless. It was done quickly as well. Will definitely use BestBuy again for vehicle accessory needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased and happy with the installation and appearance of how great of a job that was done by the Best Buy installation technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had installation done on a pioneer aftermarket stereo for my 2014 ram 1500. The installation went very well they had it done within a few hours. I would recommend geek squad to install car stereos anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have work done by the tech before and that is the reason I keep coming back. Very knowledgeable and very respectful. Would I recommend him absolutely!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad exceeded my expectations!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the Geek Squad. Highly recommend them for installation. On time, clean, and helpful with the setup of a new car stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenwood dnx577s radio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great the installer was great also he shows u how to work everything witch is a great thing he makes sure u understand everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this install as part of a "Deal of the Day" with a stereo I bought. The tech did a great job other than a couple of minor miscommunication points, a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that installed my new head unit and backup camera is awesome to work with friendly very knowledgeable and did quality work. I'm very pleased with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place to have your system installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my new Pioneer AVH-5800BHS installed at BestBuy because I know that they do a great job at installing it. I had my old pioneer system install by them a long time ago. I know that they won't let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly service and very knowledgeable to all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install techs did a great job, also noticed that I purchased wrong wiring harness and were able to save me a lot on a less expensive one. Worth the wait to have it professionally installed.

    I would recommend this to a friend