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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3266 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the ease of use and performance of the 2.5" Serial ATA Hard Drive Enclosure. Positive feedback also frequently highlights its compatibility with various systems, affordability, and convenient size. While some users mentioned issues with the enclosure's durability and connection stability, and a need for clearer instructions, the majority of reviews were overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,266 reviews
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like about a simple product that works well? Having said that, I see no reason to give it an excellent rating. No greater praise is warranted for a product that either works, or not.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to review this products, I am glad to know this is working just fine for you, please remember that if you have any questions about this you can always contact us at https://www.insigniaproducts.com/contact-us Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible device transfer speeds are extremely slow to non existent..returned this and just bought a WD

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a complete piece of junk. No matter what I tried it would just keep disconnecting it self from the computer. Bought another brand of enclosure for 13$ and it works perfectly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    sent it back it didn't work with my hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bust. I don't know if the store ordered the wrong one or what but they couldn't get it to work with my hard drive interior.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked up first Hard Drive in it, and formatted the drive, hooked it up to another computer and it failed.. Crap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with a SSD drive from my old laptop. Worked the first time I connected, then crashed the drive. Not sure if coincidence, but SSD now a paperweight. Took back for full refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not certain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so my old HD could be saved as a backup. Unfortunately I now get a pop up that says it can’t be read. So the purchase was a waste

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tonka, I am sorry to read that you are having issues with your unit. Please give us a call at 877-467-4289 so we assist you with this matter. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didnt work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried my drive in it and did not work. Was disappointed

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for writing a review for our Insignia™ - 2.5" Serial ATA Hard Drive Enclosure - Black, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.


      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When inserted into the laptop my computer (2 year old Dell) wouldn't recognize the drive. Had to return and buy a different brand that did work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      I'm certainly sorry for this inconvenience and the time lost. Allow me to clarify that this is just an enclosure and the hard drive has to be provided and installed inside by you.

      Carlos V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No internal padding for the drive, has protective plastic only on one side of the metal case. Overall wouldn't buy again

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jared,

      Thank you for writing a review for our hard drive enclosure. We are sorry to know that this product did not meet your expectations, but rest assured that our development team will continue working to improve this product and meet all your expectations in the future. If you ever have questions about our products please contact us in the link below, our agents will try their best to help you out.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dont bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Don't waste your time. It doesn't emit enough power to run things properly. Research online about better cases

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't recommend as I tried to put a 2.5 in and broke the connector. There is no easy way to attach the drive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't fit my internal hard drive it was 1/8" too small but it was small enough that I bowed when I put the HD in the slot. :( I can't recommend it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good piece of equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You may have to buy a precision toolkit to take the cover off your hard driver so that it will fit in the enclosure. Other than that it seems to be a good product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not fit my hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a nice secure case but it is not the easiest to put together and did not fit my hard drive. Ended up buying a soft carrier for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Recognized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not recognized on a USB 2.0 port. An alternative USB 3.0 enclosure was purchased and tried on the same port, and worked properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outer shell is good but the connecting cord is very thick. I have an old external HDD and have a nice sleek cord. I am re-using the old one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    One major flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to turn a spare HD into a portable one. But returned it didn't really care for the non standard usb connection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied with price and quality of this product. Had to return this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good but HD jiggles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint about this case is that the hard drive jiggles around, and I am afraid it will jiggle loose, while I am traveling

    I would recommend this to a friend
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