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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3266 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the ease of use and performance of the 2.5" Serial ATA Hard Drive Enclosure. Positive feedback also frequently highlights its compatibility with various systems, affordability, and convenient size. While some users mentioned issues with the enclosure's durability and connection stability, and a need for clearer instructions, the majority of reviews were overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,266 reviews
  • Rated 1 out of 5 stars

    This worked for a week...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It then pooped out. I'm out the $ for the product, and now I need to buy another one. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does what it promises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this hard drive enclosure to clone a SSD to be put into my laptop, works very well

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hey there!! I'm really happy to hear that your hard drive enclosure worked like supposed to. Enjoy your enclosure! -Elsa Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. Geek squad didn't have time to look at it, so I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales person picked off shelve and give to me it does not do what i wanted to do

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't appear to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't appear to work. Waste of money!!! Should not be recommended by Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn't seem to be working correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't seem to be working correctly, I will return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I could retrieve data from my faulty computer and save it's hard drive

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Low quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product, transfer rates aren't as advertised

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device. Worked really well and was highly recommended.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this enclosure, I am glad that this worked just fine, remember that if you have any questions we will be more than happy to assist you by contacting us at https://www.insigniaproducts.com/contact-us Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Didn't get a chance to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't get a chance to use it. was more disappointed with the some of the sales reps at the store, some are good, but some are terrible beyond words. They are rude and act as if they are doing me a favor by selling stuff to me

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for letting us know about this situation, I am sorry to read about this behavior from the sales representatives, please contact us at https://www.insigniaproducts.com/contact-us so we can follow up to this case. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Usb

    Rated 5 out of 5 stars

    Life Saver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is rare that I find myself 100% satisfied with a purchase. In this case, I was more than 100% satisfied, if that is possible. My wife's laptop died and of course we hadn't backed it up in awhile. I did what I could to revive it but had no luck. I then decided to purchase this enclosure. It could not have been easier to install. The instructions are clear and concise and it literally is plug in play! I was able to load the drive on a different computer and like magic she had her files! This is a fantastic alternative to taking it to a repair shop! On top of that, once I transfer the files, I am going to remove the files on this old drive and will essentially have a 128 GB External SSD.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    More a buyer beware...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy sales guy said this was what I needed when I purchased a Samsung internal SSD, as I wanted to use it as an external drive. After setting all the software up, I spent an hour trying to make the drive work. I finally gave up and went back to Best Buy the next day with the computer, the drive, and the enclosure. The Geek guy at the counter couldn't get it to work, either. Only when a more experienced Geek told him the enclosure works only for SATA drives (and not SSDs) was the mystery solved. While I'm sure this works great, beware being told something wrong by BB sales personnel.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough support for the drive. Case is great, but if you shake it lightly you can hear the drive bounce inside. For the price it should had came with a mounting frame with rubber supports.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Enclosure

    Rated 1 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my Acer broke. Not sure if the hard drive was bad or if this thing don't work

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, we certainly want you to use this Hard Drive Enclosure. If you keep having issue with it, please contact our Support Team at insigniaproducts.com/support/contact.html to get assistance with its first time setup. Also, remember that in the event your device does not perform as expected, you can always take advantage of Best Buy's 14 day Return/Exchange policy. Arely - Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Enclosure did not fit the hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to use it all. The best buy rep said it would definitely be compatible with the Mac pro hard drive. To later find out it was not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work with samsung ssd to pc migration on lenovo laptop. Don't know why but samsung insists it must be a usb to sat cable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my hard drive from old laptop to open and get information onto new lap top.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for taking the time to write us. I am sorry to see that this enclosure didn't work as expected. However, let me remind you that if you bought this TV after 10/15/2016 you have a return period good until 1/15/2017 that you can validate with your receipt or order number at any Best Buy store. Regards, Sarah T. Insignia Products. BBY-ExBrand_Insignia

  • Cons mentioned:
    Enclosure

    Rated 1 out of 5 stars

    Bad enclosure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad enclosure and disconbecting...................

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product Didnt work they way it was supposed to wor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont think the product is very good or reliable !

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Usb Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    usb connection is loose it breaks the connection ..

    No, I would not recommend this to a friend
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