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Insignia™ - 43" Class - LED - 1080p - HDTV-Front_Standard

Insignia™ - 43" Class - LED - 1080p - HDTV

Model: NS-43D420NA18SKU: 5886208

Customer rating

Rating 4.6 out of 5 stars with 2563 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 35 Reviews
  • Rating: 1 out of 5 stars

    Noisy startup

    Posted
    Usedtolikebestbuy
    • My Best Buy® MemberMember

    Let me start buy saying , when the set works it works , nice sound , nice picture for what I want to use it for . Now the bad , I am now going on my 3rd set , so far the first two do the same thing , When the picture comes on and it does not matter where the volume is set , the sound wants to come blaring through at full volume and then goes to what ever volume setting you have it at , I prefer 0 , so then I can turn it to where I want to hear it at . Geek Squad came replaced the circuit board , did same thing afterwards , was told they would order new speakers and see if that was the problem , Well a day before they were supposed to show up to do the work , I had to call them to find out about the parts that were supposed to be sent ahead of time .They canceled the order and said they would just replace the TV instead and use the 1 year warranty ., fine , then they tell me I would have to wait ANOTHER week for it to be delivered.... And I would have to purchase ANOTHER 5 year Warranty policy !!! So fine bought the policy ... Again ... Was told a Tech would be bringing the replacement out and installing it for me free , fine . What showed up unannounced were two men in a 24 foot truck that blocked the street parked the wrong way , and caused chaos on my street . But that is for another story . These 2 men did not care about installing or set up , just take it out of the box , and take the old one out and leave... Fine , I had to do install and set up , So after I do someone else's job , I turn it on and guess what , IT DOES THE SAME THING AS THE OTHER SET .... I tried it hooked to Dish ... Noise... I did it with an OTA antenna ... Noise ... The set is bad , so now I am waiting to see if Best buy will upgrade this TV and keep my newly purchased protection plan at their expense . If they will not , then back it goes , I want whole dollar refunded and I will take my business else where ... Wish me luck , the ball is in your court Best Buy , do the right thing ...

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible..well sort of

    Posted
    thetvmaster
    • My Best Buy® MemberMember

    Well this TV had so much potential. I looked at hundreds of reviews on here before buying this tv and decided to take a chance. After, buying this tv it was working fine and then started to reboot itself over and over and started to have power related issues with the board inside the tv. Long story short, I gave it back to the store and got a sharp tv instead. Second time taking a chance with insignia, second time I was unhappy. Never again..... oh and customer support through insignia is terrible. I called to have someone put me on hold for 5 minutes and then hang up on me. I called back to find out that their customer support had closed 5 minutes prior. What a joke. Never again will I support this company.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Big Regret

    Posted
    Notagoodbuy
    • My Best Buy® Elite MemberElite Member

    I bought this TV on Black Friday. It worked ok for the first month, but then the picture started going blurry and then complete snow. Every time I turn the TV on, it is a crap shoot as to what kind of picture I will get. It may be clear, blurry, complete snow, or it may be clear for the first half hour and go to blurry or snow. It may be blurry when turned on, and then after 10 to 15 minutes become clear or go completely snow. I called the Geek Squad and they didn’t have any suggestions on how to make it stay vivid. I am going to return this and get a real TV from a real manufacturer. Guess I will see what kind of customer service Best Buy has. I have only had this TV 2 months, so this should not be happening.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible, save your money.

    Posted
    Manny
    • My Best Buy® MemberMember

    Don’t buy this tv. Let me start off by saying, the price is good but it’s a cheaply made tv. I got it for Black Friday. The first week I had it, I plugged it up and I smelled a scent of burning wires. That was the first red flag. Second, when I would turn the tv on, the first second of it being on, the sound comes screaming at me, then went back to normal. No matter what volume level it was on, it would scream for the first second. Lastly, the sound quality on this tv is TRASH. I would have to turn the volume up to like 40 to hear the shows clearly, even at 40 volume, I still found myself moving closer to hear. I returned it less than a month later. I now have a LG tv, best upgrade I ever made. Spend the extra money on a good tv. Insignia brand is not it !!!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    junk

    Posted
    Dray
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought a insignia 39" and had to send it off to be repaired witch it was gone 30 days (actually only took 2 1/2 hrs but set somewhere the rest of the time) and had a different problem when I got it back. This tv was less than 5 months old at the time. They were nice enough to let me trade it in on another in witch I got a second insignia tv that was a 43" (dumb mistake on my part) and now it toggles back and forth to the menu constantly so you can't watch it. Spent 30 min. waiting on someone took take my call with no luck what so ever. This tv is only 36 days old. Had went to Florida for 12 days of that time so it hasn't been used but very little. This is a bedroom tv. Not happy at all.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Crap

    Posted
    Grahamc1965
    • My Best Buy® MemberMember

    Poor design. When switching inputs, tv develops horrible snow, no sound. Have to turn tv on and off multiple times to be able to watch tv. When playing on xbox have to turn sound way up to hear it, and when you switch back to watch tv sound is extremely loud. Sound while watching tv cuts in and out every 20 seconds or so for about 1-3 seconds. Its not a hdmi cable issue, i have very expensive cables, and the problem is only on the hdmi 1 input. Xbox one on hdmi 2 and roku on hdmi 3 have no issues. But when i put xbox or roku on hdmi 1, i get the sound cutting out issue.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    cannot pick up channels 5.1 5.2 5.3 nor ADD

    Posted
    shirley
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I AM NOT A HAPPY PERSON NOR SHOPPER THIS TV DOES NOT PICK UP ANY ANALOG STATIONS WITH AN ANTENNA PERIOD. THE PURPOSE IN BUYING THIS TV WAS FOR A BETTER VIEW OF PROGRAMS AND MY HUSBAND COULD LOOK AT 5.1 5.2 AND 5.3 CHANNELS. WE HAVE MOVED THIS TV EVERY WHERE IN THE HOUSE BOUGHT NEW ANTENNAS AND PACKED IT UP TO RETURN TO THE STORE, WE HAVE OTHER TV'S THAT PICK UP THESE STATIONS THAT ARE FAIRLY NEW AND THEY PICK UP THESE STATIONS, THIS ONE IS A BAD CHOICE, I NEED TO KNOW WHICH TV YOU ALL SELL T HAT IS COMPATIBLE TO WHAT I NEED.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    DON'T BUY

    Posted
    Dianne
    • My Best Buy® MemberMember

    HORRIBLE DISAPPOINTING TV, I bought this tv 6 weeks ago. At first it worked fine. Then it started to shut on and off constantly be itself. Then the picture started to jump from sharp to blurry every few seconds. It's SO frustrating and annoying. It's impossible to enjoy watching anything like this! I will NEVER purchase Insignia again!!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Doesn’t play video

    Posted
    TNOT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We bought a lower end Insignia smart TV and were told it would play videos from a flash drive. It didn’t so we took it back. We bought a second model that was newer because again we were told it would play videos and it also will not. This is our 2nd Insignia that we are returning. Truthfully the TV does what it does. I blame the sales team for not knowing their product.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    A Lemon

    Posted
    hommedumonde
    • Verified PurchaserVerified Purchase

    I have purchased Insignia TV's in the past and was generally satisfied. The picture quality was okay and the price attractively low. However, this time the TV was an unmitigated lemon. It kept powering itself off and on--often a half dozen or more times in the space of an hour. I waited about a week to see if the problem would resolve itself, but it never did. I returned it...would not buy another Insignia after this experience.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Add / Skip Channels

    Posted
    SofaGenius
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've tried everything but my Add / Skip Channels doesn't work correct. Channels that I delete/deselect come back to life after power cycle. I need to talk to someone about my warranty. If a rep contacts me about warranty I will be happy to up my rating, as other than that, I like the quality of everything else.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Stay away from Insignia

    Posted
    Brad
    • My Best Buy® MemberMember

    The first one I bought lasted a month and the screen went out. They gave me a new one. Another 2 months later, the power and volume quit but they won’t replace it this time and said to call Insignia which is Best Buy’s brand. I’ll just throw it away and buy a real tv from somewhere else.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    waste of money

    Posted
    bill
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this TV in November 2017 and one of the panels malfunctioned in January 2018 making it impossible to watch. Since it is past the 12 month warranty period (how convenient) I intend to recycle it away when I get a chance. Don't waste your money.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Insignia Flaws

    Posted
    dballoo0320
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased a 40" Insignia television that would not go to the channel I selected, it would jump to a random channel. I then exchanged it for another one, (upgraded to a 43"), this one seems to have streaming problems and I cannot always get it to recall to the last channel. Other tv's in the house work fine.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    3rd TV and Still Having Issies

    Posted
    Jarsin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Third tv and still having issues. Last one (different brand) wouldn't keep login info. This one has audio clicking and static and at times jumps to full volume. Returning tomorrow. Very disappointed.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poorly constructed

    Posted
    Kaner
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We owned this item for less than 30 days & the screen cracked. I never had a TV that busted so easily. I should have known it was poorly constructed by how light it was. Complete waist of money.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst tv

    Posted
    DebL
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had constant problems with tv shutting off at random times. Checked every setting and connection. Then went to forums to find out this is a common problem. Took it back and bought a Toshiba, no issues.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    TV SUCKS

    Posted
    menohappy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After only 40 days after purchace picture goes black on and off,with the sound still on. Will be returning tv to best buy for repair or replacement.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Ok product

    Posted
    SamE
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Have had some issues with blaring sound upon turning on. Also had some issues with “no usb connected” displayed randomly on the screen

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Wish I could tell you

    Posted
    Sillyr1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I ordered this TV online, it shipped quickly. However after having it installed we discovered they did not send a remote with the TV. You can not use this TV without a remote.

    No, I would not recommend this to a friend