The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,096 reviews
Rated 5 out of 5 stars
Great Product
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
New puppy and hardwood floors made this a perfect product to solve the problem. I have this run a few days a week along with the vacuum iRobot.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have hardwood floors and 3 dogs. This is an essential item in my house. The dry sweep picks up dog hair and dust. The wet mop does a great job making everything shine. It is a little more maintenance than my roomba but totally worth the extra effort
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought our first one and about a year after purchase it came up with a fill tank error we could not clear. Best Buy replaced the unit and charged us $50 deductable. 12 months to the day, same error. Best Buy offered to replace but we declined. Got store credit.
We appreciate you taking the time to provide feedback on the Braava Jet m6. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 2 out of 5 stars
Charging issue after 1 yr
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This device had charging issues just after 1 year .This is an common issue noted with new i-robots .Customer service had me buy new battery and charging plate (cost $220) to see if it would help and it did not . The company does not stand behind their product especially when the charging issue is systematic across different new robots. Disappointed in the company poor product longevity however when the product was working it did a good job
This reviewer received promo considerations or sweepstakes entry for writing a review.
When it actually mumps it does a good job. But I think if your house is above average size and you have numerous rooms it just gets really confused and never seems to be consistent. Will sometimes do 80% of a room and the next time it does 30% of a room.
Sometimes when you initially start it to go clean somewhere, it will come out a couple feet, then do a bunch of tiny circles while spraying in a spot it’s not supposed to, then go back to its docking station and says the job is done.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Need good amount of light to run the map, can't run at night in dark. It is working ok, but I am not convinced if the cost and value ratio makes it a good buy or not.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does ok when it starts on the hardwood. Even though invisible walls are set, it will still get onto the carpet and run the tires enough to put black streaks in it. It is terrible at losing traction, the wheel design is crappy and it will spin out and need rescued in the middle of the floor.