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Customer reviews

Rating 4.1 out of 5 stars with 2096 reviews

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    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,096 reviews
  • Rated 5 out of 5 stars

    Impressive smarts, small package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit as a part of a bundle with the Roomba J7+ and I don't think I can ever look at another automated cleaning product the same way again. Aside from it's ability to work in tandem with a Roomba unit, it works great as a smart mop and wipes up messes without an issue.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for Hardwood floors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for all floors except hardwood. Left streak marks all over my hardwood floors. I cannot recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Save your $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This floor cleaner is horrible! The cleaner makes my floors look very dull and it leaves marks from the wheels everywhere.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Timesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I’d purchase this robot mop to clean my wood floors. It’s been a great timesaver.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water tank is very small The I robot can do my front room, after that it is out of water. It did not clean very well missed a lot of dirt left streaks going back-and-forth. It also uses cloths that must be replaced this could become very expensive. I’ve returned this item and replaced it with the Bissell spin wave robot which I have used in the past. It doesn’t pick up everything but it does clean a lot better than the I robot M6.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    the speed it operates is too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It operates at a very slow speed to clean, to use it during night, the water gets emptied and someone has to be awake for refilling. Not very convenient.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Always stuck in charging station.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Worked well for first 1 1/2 months, then got past return date and started having problems. It can't wheel its way out of the charging cradle 95% of the time, it's stuck and just spins tires. So no need to have any set schedules or start it remotely because you have to manually lift it out of cradle to start. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The mop is no good!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mop has bever charged properly since i have purchased it. I am always having to do something to it to get it to charge. Last several days it would not charge at all and when I picked it up today, one of the silver charging contacts fell right off. It was all rusty and corroded looking and crumbling.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not transitions to carpet to get to another room no matter what I do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Spraying liquid problems

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having problems with this item, it is not spraying liquid from the nozzle for two weeks now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good Mop while it works for the first few months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mop works good on hardwood floor. Unfortunately, the mop died after the warranty period. When we contacted Roombha, they asked me to replace the battery, which I did, but it did not help. So basically it died after one year.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    IRobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need the vacuum too! My issue - couldn't afford the one with vacuum too!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Won’t fulfill your expectations

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technology is not there yet for this system. Concept is great, but practicality will disappoint you, especially considering it’s price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive Paper Weight

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive paper weight. Quit spraying right after 12 month mark. Company says “out of warranty, you’ll have to buy a new one”. No thanks. Stay away from iRobot products. This is my 1st iRobot product and I’ll never buy another one. Poor quality and customer service. My Neato’s (4 of them) are still running strong.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a floor cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work very cheaply made. 1 st one the lid would not latch, so I returned it the 2nd the charger wouldn’t work. I returned that one also, said no more. Wasted to much of my time standing in line.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps getting error docking issue notices, clean and reset so many times, then you have to click this special beta button you have to look up online the don’t mention to jump the slightest threshold don’t even climg higher thresholds like the roomba. I definitely do not recommend paying this amount of money for this model of mop. Don’t have this problem with the roomba vac.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A $400 Swiffer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a $400 robot that pushes around a swiffer pad.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Streaky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leave several wheel streaks through out the floors. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad. Really bad.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. I really love my Roomba i7+, but this braava is sooooooo unreliable. Constantly stuck, constantly complaining the tank level is low when it's now, constantly unable to clear its docking station... I was prepared for more maintenance since you have to refill and change pads. But I wasn't ready for the constant breaking. Negative stars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not any good. When the mop works it’s decent but that rarely happens. I’ve had it for 3 months now and I’m on my 4 one from irobot they keep braking or freezing up and can’t be fixed. I do not recommend getting this at all!!!

    No, I would not recommend this to a friend
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