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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $799.99

Customer reviews

Rating 4.2 out of 5 stars with 173 reviews

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    Rating 4.1 out of 5 stars

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    Rating 4.2 out of 5 stars

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    Rating 4.0 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 173 reviews
  • Rated 5 out of 5 stars

    Time saver for family with lots of animals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba has made life so much easier. It vacuums and mops at the same time and does a really good job picking up hair, crumbs, and dust. The AutoWash dock is amazing and helps keep maintenance simple. It maps the house well and avoids most obstacles. It is not totally quiet, but it keeps the floors clean and that matters more.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Intuitive but sometimes falls short in cleaning

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot Roomba 405 Combo was very nicely packaged so unboxing and setting up the components was easy to do. The boxes had finger holes, and even the base unit was in plastic with handles, which made lifting everything out of the box a breeze. Attach the plastic ramp to the base unit and snap the two cleaning pads and the brush to the robot, and assembly is complete. It comes with extra cleaning pads, but a nice touch would be for it to come with an extra dust bag and a bottle of floor cleaning solution as well. One of the reasons I can’t say I love this Roomba is the accompanying app can be a real pain. Installing the app itself and connecting the robot to the internet only took a few minutes. (Sidenote, it’s best to use the included QR code to be sure you install the correct app for your robot.) Beyond that, though, using the app ends up being an irritation and rather annoying. After connection, the robot needed to update, and the app ended up stuck on the install screen. I finally had to restart the app. The app is also a phone battery hog and freezes a bit too often. Mapping (learning the floor space) is not the most accurate but with some effort, you can edit the maps to better define the areas you want cleaned. The Roomba 405 can be programmed to mop and/or vacuum and is intuitive enough to remember where it left off whenever it has to return to base to empty itself or rewet the floor pads. Its auto-sensing technology can tell the difference between flooring types and uses the vacuum or mop function accordingly. The vacuum does an okay job on carpet but struggles slightly with some of my rugs. Suction is surface level and doesn’t pull deep from the fibers like I’d like, even when set on high suction. The mop feature doesn’t get the floor too wet which is good, especially for my hardwoods, but it does seem to just move the dirt around instead of picking it up so I still have to sweep and mop. Being able to set up Keep-out zones and spot cleaning are appreciated features though. And I like the self-drying pad drying feature once the robot docks, even though it’s louder than a vacuum cleaner. Overall, the iRobot Roomba 405 Combo is smart and intuitive and has great potential with some tweaks and a much better app, but it hasn’t saved me as much time with my regular cleaning routine as I would like.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Plus 405. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 4 out of 5 stars

    Good combo robot for the money.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am pleased with this product. It does a pretty good job of both vacuuming and mopping for my use case. I have mostly hardwood floors with some area rugs. I can set it to vacuum and mop and it does a pretty good job of detecting when and where to mop. The vacuum is a little on the noisy side, so having it run at night while trying to sleep is a bit of a stretch. Its my first vacuum that maps the house, overall I'd say it does a good job, coverage is good.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for letting us know about your experience. We're happy to hear your excitement for our products! IRobotPWR

  • Rated 4 out of 5 stars

    Great vaccum clunky design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use on this product. It works decently well and has a lot of features i enjoy. The only downside is how clunky and loud it can be ive had errors on this device of mop heads tangled and when i pick it up there is nothing there. Also the loud empyting of bag and mop head cleaning is a great feature if you have this in a room you won’t be in. I love the ease of spot cleaning my house until im ready to mop myself but ive had times when i program it to do my Bathroom and hallways and when i walk in my babthroom after the job is finished there is still dust and it has visibly not been mopped. All in all use this for cleaning your house until you need a deep cleanse great timesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to this unit, and I can’t say enough good things about it. I have two dogs, and this robot does an incredible job picking up all the small debris, pet hair, and dust that used to build up daily. The suction power is strong, the navigation is smart, and the mop function leaves the floors spotless and streak-free. It’s made keeping my home clean so much easier—definitely worth the upgrade and highly recommended for pet owners!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello AlvaFamily, thank you for letting us know about your experience. We're happy to hear your excitement for our products! IRobotPWR

  • Rated 5 out of 5 stars

    Love the dual vacuum, mop features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less work for me and cleaner floors, this Roomba is powerful and cleans great. Love the dual vacuum and Mop feature. It is a bit loud like a vacuum, but tolerable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will not regret buying this vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job, and I love it. It was able to map my house fast. I can choose what area to clean thru the app. It vacuums and mops in the right direction, not like my previous vacuum, which goes everywhere no direction at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as I’ve had a roomba i3 but wanted something that can mop, let me tell you this thing is perfect. Cleans and detects objects well with the Lidar, I was kind of unsure about the mopping but it did a phenomenal job and my floor is squeaky clean. I’m happy with this purchase and recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a home with pets and babies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this robot vacuum for about a month -- it provides a high quality clean and the robot itself is very well-made. With a baby constantly dropping food and a dog tracking dirt inside, it saves me a significant amount of cleaning time on a daily basis. As some reviewers have mentioned, it returns to the dock during a clean multiple times, but this doesn't bother me. I haven't noticed any issues with the object avoidance feature. I've had it navigate around items like floor mats that aren't part of the map. The app could use some enhancements - I'd love to see a cleaning history log and an easier map creation feature. Personally, once I stopped focusing on perfecting the maps, I started enjoying this vacuum a lot more. It's been a great addition to my daily routine.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Plus 405. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Good i robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had it for long but so far happy with it. It mapped my basement well and does good sweeping and moping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes my life much easier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Roomba, no more vacuuming and mopping my floors it does a great job. Easy to set up and program so I can schedule the whole house or a specific room.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello Michael, thank you for taking the time to share your feedback about the Roomba 405 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 4 out of 5 stars

    Nice vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely have improved the performance of the iRobot vacuum. Only issue needs to be more alert to items lying on floor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as its intended.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially was not picking up loose dirt/crumbs on the hardwood floor. Started to disassemble to prepare to return and then realized that it was significantly clogged. After I manually removed debris blocking the system, I decided to give it another chance. Worked like a charm after that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best investment for myself in the last years! I used to be mopping every ofer day after coming home dealing with traffic. Now I have it programmed to clean every 2 days! I don’t have to worry much and the house is always clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Roomba

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment. Performance awesome. Setup was very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean house now

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very surprised with how easy it was to set up and use. Cleaned all the baseboards and very minimal bumping into things and rubbing on thing like older models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bender works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good. Fairly easy to use but still need to figure out what kind of cleaner it needs for the mopping. Saves me some time in sweeping.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    it works very well

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best vacuum cleaners and mops, it cleans very well, and I've tried three different ones. The battery life is very good, and it includes artificial intelligence when cleaning each room.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Plus 405. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Good little robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome and works well for dual floor and carpet areas. The cleaning liquid is expensive and something I wish I researched better, but it does a great job with plain water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot Roomba 405 is a good all in one vacuum and mop. The mopping function does not stop automatically on carpet and the Lidar sensor stops the vacuum from going under certain items such as hutches/buffet tables, not because it sense them but because it hits them. Overall it is a good vacuum, does a nice job mopping when selecting deep clean mode.

    I would recommend this to a friend
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