Customer Ratings & Reviews

Excellent machine. Highly recommend my first robot vacuum and I am impressed.

Excellent vacuum and mop , cleaning up and drying out

One of the best product so far for vacuums and mopping

I've learned that brand reputation only carries you so far, eventually, you need to keep up with the tech. The Roomba Plus 405 Combo represents iRobot's attempt to catch up with competitors who've been eating their lunch for the past few years. While there's definite progress here, particularly with the long overdue addition of LiDAR navigation, this robot vacuum/mop combo still feels like it's playing catch-up rather than leading the pack. Setup was refreshingly straightforward: the AutoWash dock found its corner in my kitchen without dominating the space, and the sleek black design definitely looks more premium than my previous robot vacuum. The new ClearView LiDAR mapped my house quickly, though it took two attempts before it successfully captured every room (lighting seems to make a difference here, more light seems to be better). The revamped Roomba Home app did crash once during initial mapping, and it seems like the app could use a little bit more work still. Coming from someone who troubleshoots enterprise systems daily, having to restart a consumer app or workflow process a couple times just to use a product can get annoying. The hardware tells a more promising story. That 70x suction claim sounds impressive, and on hard floors, it handles daily dust and crumbs adequately. The new single rubber brush design resists hair tangles better than other brush systems I’ve used, a welcome change for anyone with pets. What really caught my attention was the spinning dual mop pads that automatically lift when hitting carpet. Smart feature, right? Well, yes and no. While the pad-lifting works reliably, the mopping itself leaves puddles behind. The AutoWash dock does its job washing and drying the pads, but when the fundamental mopping performance is this flawed, even the best maintenance system can't save it. Daily usage revealed both the potential and limitations of this refresh. Navigation is precise, the LiDAR keeps it moving in efficient patterns rather than the drunken wandering of older models. But here's the thing: it lacks any real obstacle avoidance sensors beyond basic bump detection. My charging cables, cat toys, and that rogue sock under the couch? The 405 plows right into them. For comparison, competitors at this price point use AI cameras to identify and avoid obstacles. The cleaning performance on carpets also disappointed, in my tests, it left behind more pet hair than other robots. If you're deeply invested in the iRobot ecosystem and want their latest tech without jumping to a Max combo, the 405 makes some sense. The AutoWash dock reduces maintenance, and if you primarily have hard floors and minimal obstacles, it'll keep things reasonably clean. You’re paying a premium for the Roomba name while getting mid-tier performance. Is it perfect? Not by a long shot. Is it worth considering? That depends on what matters most to you. The Plus 405 Combo shows iRobot is listening to what users want: LiDAR navigation, self-cleaning capabilities, and a more modern approach to mopping. While it stumbles in execution (looking at you, app stability), these are largely software issues that could improve with updates. For die-hard Roomba fans or those who value the AutoWash convenience above raw cleaning power, this represents real progress. After years of the same old tech, it's refreshing to see them trying something different.

Does a very good job with my rugs and hardwood floors

Good product! Too bad about the configuration………..

Somewhat happy. The only issue I have with this vacuum/mop is that I have to push the power button when it returns to clean the mop pads after initial start.

very nice, happy we got it. mother's day gift. Mother very happy.

Keeps getting stuck on rugs. Not sure where to dock it do it out of the way

The product was okay, but I didn’t love it. It didn’t fully meet my expectations, and I think there’s room for improvement.

It is not that smart, not as I expected. It keeps cleaning a certain area again and again, but leaves the rest area untouched. I tried to find out a solution, looked into the menu from internet, but failed to solve the problem. Finally I gave up and return the product.

Horrible. DO NOT BUY. It is a brick after 3 months. It has failed regularly and the software DOES NOT WORK. Do not buy. Do not buy. You will seriously regret. Go look on line at what people are saying. It DOESN'T WORK!

Item's APP is terrible. Quality is average at best and always has ERRORS when cleaning.

I have to refill the water very frequently, almost like every 2-3 rooms. I set it up to rinse every 50 ft.² but I think if it be rinse more frequently. After mopping, it leaves too much water residue on the floor. It does not detect sheet vinyl flooring to mop. After buying such an expensive robot vacuum, accessories is also needed which pricey.

I purchased this item from Best Buy on 6/22/2025. The sales person highly recommended it. When setting up the item, I noticed the power cable was lose in connecting to the base. The item worked rather well when it would charge. I missed the 15 day window for Best Buy return, so I reached out to the manufacturer. A new cable was sent but failed to effectively power the base. A replacement product was sent but it was used. The manufacturer is no longer offering solutions to resolve the issue. I do not recommend this product there is a cable to base defect.

iRobot - Roomba Plus 405 (G185) Combo Robot Vacuum & Mop is a great product. Packaging - box is very good and product is well protected. All parts were packed in their places and easy to locate. Assembly - Easy and straightforward. Took protectors off the robot, added water to the wash tank and placed the front ramp on the unit. Then I downloaded the App. App - Was easy to download and install. Once it was installed I started to find the robot. The robot connected to my wifi seamlessly and without any intervention from me to have to restart my router or any thing else. Easy peasy to say the least. Mapping - Worked like a champ, I set the robot into map mode/setup and it started the process and mapped the rooms very quickly. Setting up the scheduling for cleaning - This also was straighforward and easy. I set it to sweep and mop and it started mopping as it cleaned. It is a bit loud, so I would recommend to run it while you are at work or not disturbed by noise. Cleans very thoroughly and no issues with getting stuck except once when it found my grandson's marble he had lost a few weeks ago. I picked up the robot and removed the roller brush which was very simple and removed the marble. It recalibrated and went back to cleaning the floors. Again, the app shows what has been cleaned and what it is still needing to be cleaned. Highly recommend this to a friend.

The iRobot - Roomba Plus 405 Combo Robot Vacuum & Mop + AutoWash Dock is a solid performing robot vacuum/mop combo. It comes well packaged with mostly recyclable packing material, which I appreciate. The top of the internal packaging has easy assembly steps and a QR code to get to the phone app, and is very easy to get setup. Once you download the app to your phone it walks you through the process of creating an account with Roomba or logging into an existing account, connecting to the vacuum and getting it connected to your home Wi-Fi. Once you're connected to your Wi-Fi the machine will start about a 20-minute download to update the vacuum's software. My update seemed to stay on the less than 1-minute remaining screen for quite a few minutes without completing the update, so I closed out of the application and reopened and it continued to the next step and had installed the update. The first thing the app will do is map out your house and save the map to the app. You can easily edit the mapped rooms using tools in the app if it accidentally combines certain areas of splits them where you don't expect. Once you have the house floor mapped out it'll walk you through getting the AutoWash dock filled with water and selecting which type of cleaning you want to do. Depending on the size of your house obviously the time will vary. I have a Eufy dry vac and a Shark wet/dry vac that I've been having issues with recently, so I have some other robot vacs to compare with. I'm hoping this Roomba unit will work better than the Shark, which worked good at first but then started acting strange for no reason. First thing I noticed when doing my first mapping and cleaning is it's a bit noisier than my other 2 vacs when getting over certain level changes. Seems to catch a little bit more of elevation changes. The cleaning cycle of the mop heads can be a bit loud so probably not something you want to schedule in the middle of the night while sleeping if the base is near your sleeping spot. The vacuum itself while vacuuming and mopping is fairly quiet about the same as my other vacs. One nice thing about the software is it keeps track of all the various replacement parts on the vac and how many hours vacuuming have been performed to remind you to replace them. I do wish this unit used a bagless design like my Shark. Replacing the bags is an extra cost that really shouldn't be there. Just a way for the company to make more money from the customer in my honest opinion, and definitely not as good for the environment. The actual vacuuming and mopping functions work quite well. It does a better job at picking up things than either my eUfy or Shark. I have a parrot and it does a great job picking up all the thrown seeds. The eUfy and Shark both like to miss quite a few pieces or throw them around. This vacuum gets them on the first pass way better. The mopping works quite well on my hardwood floors and automatically detects when it's on carpet so it doesn't mop that. You can also set zones for the vacuum to avoid if necessary. You can tell the vac to use different levels of cleaning before you send it out including how often it should return to the base to clean the mop pads. Depending on the size of your house this cleaning of the pads process can add a decent amount of time to the process when mopping. The software itself in the app is fairly straight-forward to use. Pretty comparable to both eUfy and Shark I would say in ease of use. You can set up schedules, access the Roomba store for all things Roomba, perform dock tasks like cleaning the mop heads or adjusting the drying time of the mop pads. You do get an additional bag that has a little spot inside the dock to store it which is nice. A couple extra mop pads are included as well. It would've been nice if they included some floor cleaning solution with the vac to get you started. Would help put a shine on the wood floor when mopping. Depending on the size of your house the fresh water and wastewater bins will last you varying amounts of time before needing to empty them. They are very easy to pull out and fill up with water or empty. The front of the dock folds down to expose the replaceable vacuum bag area. Easy to change when needed. Overall, I'm excited to have this unit added to my team! I think it performs quite well and should do a better job than either of my other vacuums. You will need to do some cleanup around edges with a hand mop depending on if that bothers you. All the robot vacuums I've used have the same limitation with only being able to get in so close to some edges, so that's pretty much to be expected. If you're thinking about getting a robot mop / vac combo this should work quite well! Once you get one, you'll wonder what you did before :) I'm giving this a 4 out of 5 stars instead of 5 out of 5 because it isn't bagless and is a bit on the noisy side at times.

This thing was great when I first got it, now less than 90 days later the auto MD feature simply hums, does not empty the bin and the pump fails to deliver liquid to the mop pads, so it is simply dry dusting my house. Already having to complete a geek squad transaction on this unit this early is absolutely asinine.

The price dropped quickly and they didn't refund the difference, otherwise the vacuum cleaner is great

Dock leaks water everytime the robot goes to the dock to clean its pads, contacted iRobot and they are sending me a new unit since Best Buy’s return window has closed for it…