Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $305.99
Clearance
The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,592 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. Seems to vacuum carpet and tile much better than our last robot. It is much quieter as well. Love the convenience of the self empty.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd roomba. This one is the best so far. Mapping is much better. Really like the dirt disposal also....

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    iRobot Vac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Cleans when she leaves the house end always comes home to a clean vacuumed house. Prices in the maintenance parts tho but still a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Great when it works

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba is great when it is working, but frequently finds itself stuck under a couch or table. The suction power is great, the app and integrations are far better than any other robot vacuum and the self emptying bin has been flawless so far. However the navigation sensors are not perfect and about 25% of its sessions end up in it having to be pulled out from under the couch or table.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Philip Killion

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine helps my retired wife eliminate an important daily chore. She is absolutely ecstatic. It is dependablea, thorough vacuumsthe entire house. And is programmed to do it exactly when my wife wants it to! It is stored in a spare room and when the battery gets low it goes back to the base and empties and recharges and then continues until the whole house is cleaned. This is a worthwhile investment.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Wouldn't buy this one again

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. It's definitely not worth the price. Replacement parts are expensive (even for generic ones). Seems like the rollers break super quickly, even had one overheat and snap. Suction says 40x* but I don't see that. It seems to have no different suction than any other one on the market. It even misses a lot of fur on tile floor. Save your money, get the inexpensive model. It'll work just the same.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always nervous about spending so much money on a robot vacuum but I've wanted one for a long time. My husband finally bought one for me and even though I was surprised by the price, I am delighted with the vacuum. The quality is greater than I expected, and it is super easy to use! I LOVE it! I wish we had taken the leap earlier! We have 2 birds and 1 dog. The birds are the real mess makers and I can schedule the vacuum to just clean area around the birds cages, which I do almost daily. Love my Roomba!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This a great way to keep floors and rid clean.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact this Roomba not only does a great cleaning job but the automated dirt transfer to the station disposal of dirt a breeze.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bin Error

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it worked really good, but around 6 months after having it it kept giving me a bin error sometimes half way through cleaning a room even though the filters were changed a lot. The irobot filters are quite expensive too. I bought new rollers and bins and it still continues to give me bin errors many times.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Vacuum, some disappointment.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vac does a fairly good job cleaning hardwood floors. Area rugs get done well. I was disappointed with the mapping and that it seems to go over the same spots multiple times even though that area is clean. Mapping doesn't seem to update during subsequent runs as it keeps missing areas of a room that may have been blocked during the first run through. It is time-consuming to do training runs (no vac) but that seems to be the only way to update the map. Overall, convenience is great and I haven't had to go back and clean anything. At the MSRP the s7 is probably the better value, but if you can get this item under the MSRP, it is well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Title ~~ I guess you would call me homeowner,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I had too many five legged chairs, electric cords along the walls that it would get hung up on. This was with it just maping out the room. It was like it was going wild not knowing where to go. I just called the couple that came to set up and ask them to pick it up. I didn't even use it because it was getting hung up when maping out the room. I am so sorry because I was so looking forward to having it. It is probably a good item, it just isn't for me......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love so good to have in house you will not regret

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. I am extremely pleased with this vacuum. It does a pretty good job with cleaning, one or two corners don’t get cleaned, but it fits nicely under almost all of my furniture and reached places that a traditional vacuum would not reach easily. One set up note, it is totally worth going into the app and running a few “training” runs before using it to clean. I will be buying. Second one for downstairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update Cleaning Tools

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 pets and loose dog hair is a challenge to keep clean. Once this device learned our home (be patient with the process), we can now select rooms or areas to be cleaned and Roomba goes to work. May still need to clean under furniture that it can't get under but overall an excellent purchase for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba s9+ does an excellent job on hard floors and carpet. The automatic dirt disposal is worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Not worth the $$$ if you have throw rugs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum on bare floors and carpets initially, first time, excellent moving from bare floors to throw rugs. All subsequent sweeps the vacuum lifted up the throw rugs; and got hung up on several of them, also continued to get hung up on my bedskirts. Once, the vacuum would not turn off, no matter what I did; it ended up running for about 25 minutes in place. I could not get it to dock; to move, or to turn off! Waayyy too much trouble for the cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great machine,

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On sale for about $1000, but still skeptical about spending that much. After using it, well worth it. We have a couple of shedding dogs and floors require vacuuming daily. We have all hardware with a couple of rugs. It does a splendid job everywhere, pretty much picks up every hair. Very impressed with how it mapped out our rooms as well, very, very accurate. It may take a few runs, but once it provides a map, really good. Love the Automatic dirt disposal base "+". Had 800 series roomba before and it had some difficulty going over chairs, bumps and would miss hairs around those area and didn't do a good job on the rugs. This S9 rectifies all that. I don't have to clean up after roomba anymore, it picks it all up, even the corners and edges, don't have to pick up missed debris like the old roomba. Easy to use app to clean specific rooms, scheduling. I believe this thing uses cameras and the "cloud" so not sure how it'll do in the dark, but it does clean all without "cloud" access, so there is some offline logic/memory that lets it clean and update the "cloud" when it reconnects. Able to map multiple floors, also great. Need a transporter now to move it automatically between floors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I Roomba 9

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the roomba we purchased. Easy to use via app. Wish price would have been better though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works like charm haven't need to clean the house with regular vaccim anymore

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Best Robot Vaccum

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew what I missed until I got this Roomba. I had to learn how to program it to go where you want it to vacuum, but start with Mapping, or you will have to vacuum everywhere. It really is great once you label your rooms. I can’t tell you how much it helps me. It is expensive but once I saved up and bought it, I would do it all over again.

    I would recommend this to a friend