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Customer Ratings & Reviews

Your price for this item is $305.99
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The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,592 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent cleaner for all types of floors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cleaner for all types of floors. Easy to set up, technology is impressive, floors have never been cleaner

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    VerySmart, incredible suction from a robot vacuum!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two roombas the S9+ and the I7+. The I7+ is incredible but there is no comparison when it comes to pure vacuum suction. The S9 is far superior in this category. We have a very large home and after three passes it had learned the entire map and now we are able to clean room by room from the well designed app. Once the barrier option is released for the S9+ it will be even better (already available for the I7). This is the best robot vacuum i have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Exceeded all my expectations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly I just wanted to be a little lazier with regard to house chores (I know...a lot of money for laziness). I figured I would let the robot surface clean and do a thorough clean once a week. the house hadn’t been vacuumed in far too long (gross I know). I let it clean while it leaned the house. I am beside myself with surprise. I don’t have to vacuum at all. the robot does it all. I recommend this product whole heartedly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it, keeping the dogs hair in check works like it’s supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great if you can look past its price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace an older Roomba. We have it cleaning in detail mode everyday and the first bag isn't even full yet (and we have two dogs shedding on a daily basis). Rugs have never been this clear of hair! App allows great customization of cleaning areas and scheduled cleaning. Also it does great with black areas of our rugs (older Roomba would incorrectly think it was reaching a pit). So it's very pricy, but works great.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    very good vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, robust, excellent suction, easy to clean. dirt disposal system is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drink the kool-aid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical to spend $1,000 on a vacuum, but after just 2 days it was worth it. This thing is great, it empties the vacuum into the bin. You can almost best it to vacuum on certain days and never touch it again for a month or 2. It is loud, you can change to quite mode which is great when your home, but you lose power. I wish the bin were a little bigger and it had a little more power especially for thick rugs or carpet, but the size would have to increase is my guess. If the price were down by $200-$300 I would give this a 5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IRobot is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a cleaning lady that I thought was doing a thorough job till the pandemic hit us and I cleaned myself. I noticed quite a bit of things they were half done once I started cleaning myself. Well since I won’t be using her any longer I figure I’d use this vacuum in between my deep cleaning. It is great. It gets in the corners and along baseboards pretty well. Is it 100%, no, but about 95% for sure. The only thing that I don’t like is how I have to dig in the bag to empty it. I have a large dog so there is a lot hair in there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check other reviews before purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok-when it works it’s great! It just doesn’t always come on when it’s scheduled to come on

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Roomba!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have around 4,000 sq ft house, after 4 days in the training mode this Roomba became a great help keeping the house clean. We split the house over two days while we are at work and does a great job over tile and area rugs. A couple smaller rugs have to be rolled away. Support is also great when we were trying to figure out how to get it to train completely. Let the Roomba do all the training first before starting to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to hoeshold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed how powerful the vacuum is on my Roomba S9. It is doing amazing gob

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    LOVE THIS iROBOT!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, this is pretty pricey, however very worth the money. I use this vacuum 7 days a week! It handles my Australian Shepherd's hair as well as the dander from my macaw. I love that I do not have to empty the bin before every use. Each bag last a long time, and the filters are of good quality and handle quite a bit. If your debating on if you should spend the extra money, I would do it! I am glad that I did.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Navigation, Reliability

    Rated 1 out of 5 stars

    Not that smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that smart, miss most of the dirty, never goes back to the base to recharge, it get stuck all the time, it create a single new map everytime, the brushes are to fragile, less than one month already damaged, nothing too good to say about this one, not even counting about how expensive it is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Rosie The Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our dear, Rosie The Robot (Jetsons?) is a life and time saver. We used to spend a lot of time vacuuming up after our yellow Lab. We have all hardwood floors which seems to make it easier for Rosie to suck up the dog hair. She does a fantastic job and goes to empty her bin all on her own as needed. She's very efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product and the price is fair. I recommend it…

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Slow Start

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the vacuum but it is taking a long time for it to map out the area to vacuum. Getting navigation issues. Hopefully this can be resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 4 out of 5 stars

    Great product! Poor rollers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, defective rollers. Plan to spend some money on parts, but it does a great job of mapping and vacuuming.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my roomba!! It gets better every use! Does well on all types of floors. Only down fall is the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum cleaner. Goes on and on with no need of maintenance

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned my Roomba for just under a month and have to say it’s pretty impressive. The initial mapping took about 5 cleaning cycles although the mapping can be expedited in test/learn mode. The auto-empty is a great feature as well. Overall I’m very satisfied with the performance of the unit, in the 30 cleaning cycles to date, I’ve only had one issue with the unit getting stuck under the dining room table.

    I would recommend this to a friend