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Customer Ratings & Reviews

Your price for this item is $305.99
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The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,592 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but doesn’t finish the house (2900 sqft) Had to recharge after about 2000 sqft. Other than that, pleased with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new machine works great. Have a very old roomba and a shark vacuum neither compare to how great this device it. Daily use on carpet and hardwood.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Not as good as it sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it after getting stucks on low profile rugs amd running over poop and draging around the house….

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVEEEEE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying this is my 6th roomba. I have had every generation and I cannot live without it. This is by far the BEST version of the robot yet. I love the way they changed the design so it actually can get into the corners better and it is quieter. Super easy to clean this one it has bigger openings to pull the stubborn debris out. Definitely worth the money just make sure you get the service plan as if you use them as much as I do you will need it. The only downside to this is you can’t use powder on your carpets or it will break.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Power comes at a cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most powerful robot vacuum we’ve owned with the two main drawbacks being iRobot updates (50/50 chance your Roomba starts acting drunk) and time required to complete a job (…guess because it’s thorough?).

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Irobot Roomba9s+ works great. Put it on a schedule and takes over the everyday dust. For a bigger house it does have to come back to the home base for a recharge. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I robot Roomba is amazing. My house floors are always clean. The only thing is that doesn’t do well on a small rugs, sometimes get stuck in the rugs, but if you remove the rugs it cleans perfect

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Best robot vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Roomba is the way to go! i9 has a much more power to do an even better job. Combine the power with better mapping and a dumping station makes for a better job to be done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay at first

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sweeping action is amazing. It will get up dirt. I bought this version as I wanted the Smart Maps feature. The mapping feature is a little lackluster. The Roomba needs to run through a few cycles to fully map out your floor/house. I didn't mind that part. What bothers me is how it gets around to the many parts of the floor. It doesn't seem like it knows where it's been or where it's going. The pattern it uses seems to change with each use, causing me to review the work it's done. In addition to having a random workflow, it will go over the same spot many times over. For example The Roomba will do part of the living room, do the entire dining room, then come back and do the whole living room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prices too high for what it is

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient with the software feeling a little buggy. If you have shag like carpet it’s not the best for that. Pretty noisy too but if you can spend this amount on a robot vacuum this is your best bet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for cleaning carpet, wooden and tiles floor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's super effective, cleans well and you can time and control the roomba via your device. It goes under the beds, sofa, table making it really effective and the corner brush too cleans the end very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    okay until warranty expires

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you are out of warranty good luck! 2 months after the warranty expired I started having issues with the the Roomba stopping and complaining about the main brushes needing to be cleaned out. I never found anything on them except for minor hair once in a while. I would clear it out and it would work fine for 1 cleaning or so only to have the same 02 error again. I went ahead and replaced the brushes thinking that maybe they were worn causing the issue. Nope after a week of installing the new brush heads I get the same error. I followed troubleshooting steps to even run without the brushes yet still get the error message that the brushes need to be cleared out even when there is nothing in them. I contacted support left a voice mail. never got a response back. I tried twice by email through their website. I have yet to hear back. I went ahead and ordered a replacement cleaning head hoping this will fix it. In the meantime while waiting for it to show up I tore down the current one thinking hair or something is stuck in the gearing. In taking it apart its clean and the grease is almost as new. Up until now it would work fine, every once in a while it would get lost or lose its way back to home base but it would do an ok job of basic cleaning. It was definitely not worth its purchase price. Be warned iRobot does not return voice mails or email messages, or requests left on their support page when you are out of warranty!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may be the best thing since sliced bread. I just bought this after moving into a new house. It has mapped my floor plan and has kept my floors clean for over a month now. Love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its so stressful trying to figure out why its so sensitive and not working...most tims i just stare at it in desperation

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Lifechanger!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a new baby, and I definitely don't have that much time to vacuum anymore. My new roomba saved my life. Now my house is vacuumed every day while I take care of what's important.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great robot with all the features needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not as for a better cleaning robot, have a previous version that already worked great. Now this one has everything I need and more. If you are looking to get one this is a great choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robot! Many great features except that when the map is up on the app you can’t see where the robot is or what’s been completed. Only after the job is done can you see where it vacuumed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newest model has exceeded our expectations. It replaced prior robot vacuum from another manufacture. When using the older vacuum, we would need to take everything off the floor, turn the chairs up on the table etc, or else it would ALWAYS get stuck. With the new Roomba, it navigates the house perfectly without any issues. The only annoyance/change we needed to make was to move the base to a different location so it had enough room on all sides. Otherwise it would have issues trying to determine how to get through the hallway.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Irobot9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as gift for my sister and brother in law,they have 3 dogs one a white huskie who sheds terribly she say this works beautifully

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    High tech Cleaning Robot does better cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High tech cleaning robot that cleans more thoroughly than professional cleaners. It is expensive but works really well. Occasionally, it does get stuck away from charging station.

    I would recommend this to a friend