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Customer Ratings & Reviews

Your price for this item is $305.99
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The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,592 reviews
  • Cons mentioned:
    Noise level, Reliability

    Rated 2 out of 5 stars

    Think about it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too loud and barely worked our much older model was much better, this was a total waste of money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Pretty robot

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing software, great performance, nice engineering and aesthetic. Definitely top of its class, the rose gold is also nice.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great vacuum!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best vacuum I ever had. I love how easy is to schedule when and wich room to clean. A litle bit noisy, but other than that it is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot Roomba s9 vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this model of the iRobot due to the ease of the WiFi connection to control the unit. this model will return to its station to dump collected dirt/ debris and any time the battery gets low. the battery for the mapping feature gave us about 3 hour of run time before needing to be recharged. it goes into corners better than other units we looked at prior the purchase. it's components are easy to change out, but are a bit pricey. this unit can also be compatable with a robotic mpopping unit

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Navigation

    Rated 1 out of 5 stars

    Nothing but issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this $1000 vacuum and have nothing but issues. Issues trying to map the floor, issues with the battery dying before the vacuum can get back to the charger. Issues with the vacuum going places it’s not supposed to go. Getting stuck. The list goes on and on. If you want to spend your time with customer service then go ahead and buy this expensive frustrating piece of machinery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    iRobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, maps out exactly where you want it to go. Does a great job picking up debris.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Love this vacuum!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is wonderful. You can heard the difference in suction as it glides across the floor from carpet to wood flooring. Less picking it up roomba.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Saves time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, saves time from cleaning house so I can spend more time with the family. It vacuums every morning at 9 am and I come home to a clean home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best robo vacuum period

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far better than my Eufy C20 with similar rating on consumer reports. This vacuum blows my others away. Im very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Robot Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does a great job! It's easy to clean and it gives me time to do other things other than vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    I9+ robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and good for homes with pets! Mapping is amazing and the ability to sync with its mop counter part is a great future.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    IRobot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba works pretty well. It still misses a few spots on the floor. Programming it to avoid some areas (like under the bed) was a little trying and took several attempts to get it right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very satisfied. This is a huge help for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are several reasons I was interested in the Roomba. It has handled everyone of those concerns and has made my life so much more enjoyable!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome but expensive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive but i can splurge. This thing is awesome and the best they have designed so far. Only downside is the price.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    annoying

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud when it is cleaning the floors. Don't let it knock into valuables on the ground they might tip over and break.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    High Quality Robot Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality vacuum works really well. Corners are no problem. It can handle carpet and hard surfaces. It’s a 5 out of 10 noise level.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    s9+ technology is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the s9+ does a great job of not bumping furniture and we are very impressed with its ability to map our house and clean in corners.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No replacement wheels.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a year and half ago. The wheel treads have worn down. I tried to replace the treads from Amazon. The robot reads as not a flat surface. So I go to roomba to order new wheel modules. The right wheel is discontinued. The rep told me to go to ebay. I bought a 1k vacuumed and they are sending me to EBAY?!?! I will never buy another roomba.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and cleans very well. The Alexa integration could use some work but overall well worth the money, in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    makes life easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have! If you don't own it, go out and buy it right away. Does not destroy carpets or floors like one reviewer said. Cleans amazingly!

    I would recommend this to a friend